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Language Auto-Detection

in Inbound Email Settings
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Published: 28 Sept 2021|Last updated: 25 Jan 2022

Deskpro has a language auto-detection system which will run on Emails from new Users.

It will attempt to determine the User's native language and set the corresponding fields on the Ticket and User profile.

This can be enabled in Channels > Emails > Settings.

Language Auto Detect.png

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