Admin Access Log - Deskpro Support

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Admin Access Log

in Managing Agents

Christine Loh

Published: 21 Sept 2021|Last updated: 18 Oct 2021

Admins have the power to lock out or delete other Agents and make major changes to the helpdesk data that can’t be undone.

You can view a log of all Admin interactions with the helpdesk under Agents > Audit Log. This can be useful if you are trying to investigate an unexpected change to your helpdesk, or if you suspect that an Admin account has been abused.

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