How Approvers Respond - Deskpro Support

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How Approvers Respond

in Approvals

Christine Loh

Published: 22 Sept 2021|Last updated: 18 Oct 2021

Approvers can respond using the Help Center, either by logging in to review their pending approvals, or by clicking on the vote link contained in the Approval notification email which takes them directly to the Approval in the Help Center.

If the Approver is an Agent then they can respond directly on the Ticket. In both cases, the Approver is able to approve or reject and send a message to explain their position.

Helpful Unhelpful

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