Introduction to Facebook Messenger for Deskpro - Deskpro Support

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Introduction to Facebook Messenger for Deskpro

in Facebook

Published: 24 Jan 2023|Last updated: 24 Jan 2023

To make use of our Facebook Messenger Channel you will need to connect your Facebook App to Deskpro.

If you have a Cloud account, you will need to follow the instructions for setting up Facebook Messenger - Deskpro Managed, as this is the version that we will manage on your behalf.

If you have an On-Premise account, you will need to follow the instructions for setting up Facebook Messenger - Self-Managed for your helpdesk.

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next pageFacebook Messenger Set Up - Self-Managed (On-Premise)

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