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News
ноем. 8
2022
You can now download a list of tickets as a CSV file
Lara Proud
Product (Agent)
ноем. 1
2022
Deskpro Horizon Release 2022.44
Lara Proud
Deskpro Releases
ноем. 1
2022
We have updated the design for ticket views in the helpdesk
Lara Proud
Product (Agent)
ноем. 1
2022
We have enhanced the usefulness of our Labels feature
Lara Proud
Product (Agent)
ноем. 1
2022
Make managing Users seamless with SCIM provisioning
Lara Proud
Product (Admin)
окт. 25
2022
Deskpro Horizon Release 2022.43
Lara Proud
Deskpro Releases
окт. 25
2022
We've made the helpdesk faster by optimizing loading speeds
Lara Proud
Product (Agent)
окт. 25
2022
We have improved our Search functionality
Lara Proud
Product (Agent)
окт. 20
2022
Microsoft has now deprecated Basic Authentication for Office365 accounts
Lara Proud
News
окт. 18
2022
Deskpro Horizon Release 2022.42
Lara Proud
Deskpro Releases
окт. 17
2022
Introducing our new HubSpot app
Lara Proud
Product (Admin)
окт. 17
2022
Introducing our new Pipedrive app
Lara Proud
Product (Admin)
окт. 11
2022
Deskpro Horizon Release 2022.41
Lara Proud
Deskpro Releases
окт. 10
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
Product (Agent)
окт. 10
2022
Get instant context with our new ticket preview feature
Lara Proud
Product (Agent)
окт. 10
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
Product (Agent)
окт. 4
2022
Deskpro Horizon Release 2022.40
Lara Proud
Deskpro Releases
окт. 4
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
Product (Agent)
окт. 4
2022
We have reduced the size of the reply box default state
Lara Proud
Product (Agent)
окт. 4
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
Product (Agent)
окт. 4
2022
You can add Macros to run at ticket creation
Lara Proud
Product (Agent)
септ. 28
2022
Deskpro Horizon Release 2022.39.0
Lara Proud
Deskpro Releases
септ. 28
2022
We have optimized ticket loading speed
Lara Proud
Product (Agent)
септ. 20
2022
Deskpro Horizon Release 2022.38.0
Lara Proud
Deskpro Releases
септ. 20
2022
We have created two new SLA types
Lara Proud
Product (Admin)
септ. 20
2022
Set a User's organization automatically with a new Trigger Rule
Lara Proud
Product (Admin)
септ. 20
2022
Collapse and expand User Profiles to keep your workspace tidy
Lara Proud
Product (Agent)
септ. 13
2022
Deskpro Horizon Release 2022.37.0
Lara Proud
Deskpro Releases
септ. 13
2022
You can now download emails from a User's ticket
Lara Proud
Product (Agent)
септ. 6
2022
Deskpro Horizon Release 2022.36.1
Lara Proud
Deskpro Releases
септ. 6
2022
Add Snippets and Attachments to the Follow Ups reply actions
Lara Proud
Product (Agent)
септ. 6
2022
You can now view the Email Message Source
Lara Proud
Product (Agent)
септ. 6
2022
Quickly copy data from fields with a click
Lara Proud
Product (Agent)
авг. 30
2022
Deskpro Horizon Release 2022.35.2
Lara Proud
Deskpro Releases
авг. 30
2022
We have added a global permissions toggle to enable or disable Agent App permissions
Lara Proud
Product (Admin)
авг. 30
2022
Refine Ticket Search with a powerful new filtering sidebar
Lara Proud
Product (Agent)
авг. 30
2022
You can now clear your Ticket Search History
Lara Proud
Product (Agent)
авг. 30
2022
Access all your ticketing features easily
Lara Proud
Product (Agent)
авг. 30
2022
Stay up to date with all of Deskpro's recent changes
Lara Proud
Product (Agent)
авг. 25
2022
We have a new way of communicating our latest product updates
Lara Proud
Product (Agent)
авг. 23
2022
Deskpro Horizon Release 2022.34.2
Lara Proud
Deskpro Releases
авг. 16
2022
Deskpro Horizon Release 2022.33.0
Lara Proud
Deskpro Releases
авг. 9
2022
Deskpro Horizon Release 2022.32.0
Lara Proud
Deskpro Releases
авг. 3
2022
Deskpro Horizon Release 2022.31.1
James Godwin
Deskpro Releases
јул. 26
2022
Deskpro Horizon Release 2022.30.2
Lara Proud
Deskpro Releases
јул. 19
2022
Deskpro Horizon Release 2022.29.1
Lara Proud
Deskpro Releases
јул. 12
2022
Deskpro Horizon Release 2022.28.0
James Godwin
Deskpro Releases
јул. 6
2022
Deskpro Horizon Release 2022.27.0
James Godwin
Deskpro Releases
јун. 28
2022
Deskpro Horizon Release 2022.26.0
James Godwin
Deskpro Releases
јун. 22
2022
Deskpro Horizon Release 2022.25.0
James Godwin
Deskpro Releases
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