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News - Deskpro Support

News

News
Apr 26 2018

The three pillars of great help desk software for small business

Benedict Sycamore
Blog
Apr 23 2018

Six must-have live chat features for world-class customer support

Benedict Sycamore
Blog
Apr 19 2018

The truly simple way to set up a Multilingual Knowledge Base

Benedict Sycamore
Blog
Apr 19 2018

A Guide to Multi Brand Help Desk Software

Benedict Sycamore
Blog
Apr 16 2018

What do I need? On-premise vs cloud help desk explained

Benedict Sycamore
Blog
Apr 12 2018

Five things to consider before choosing open source help desk software

Benedict Sycamore
Blog
Mar 19 2018

Introducing: New Knowledgebase Content Editor

Benedict Sycamore
Product
Mar 19 2018

Introducing: Linking Tickets to Feedback

Benedict Sycamore
Product
Mar 19 2018

Deskpro 5.16.x Release

Benedict Sycamore
Deskpro Releases
Feb 27 2018

What is a shared inbox, and do you need one?

Paul Davies
Blog
Feb 14 2018

Introducing: Helpdesk Data Importer

Benedict Sycamore
Product
Feb 14 2018

Deskpro 5.15.0 Release

Colin Dunn
Deskpro Releases
Jan 4 2018

GDPR and Deskpro

Benedict Sycamore
Blog
Dec 18 2017

Deskpro 5.14.0, 5.14.1, 5.14.2 Released

Christopher Nadeau
Deskpro Releases
Dec 12 2017

Deskpro recognized as one of Europe’s fastest-growing tech companies by Deloitte

Benedict Sycamore
Blog
Dec 5 2017

Deskpro 5.13.1 Release

Colin Dunn
Deskpro Releases
Nov 27 2017

Deskpro 5.13 Release

Colin Dunn
Deskpro Releases
Nov 27 2017

Chat Round Robins

Colin Dunn
Product
Nov 22 2017

Deskpro 5.12.1 Release

Colin Dunn
Deskpro Releases
Nov 14 2017

Deskpro release 5.12

Benedict Sycamore
Deskpro Releases
Nov 14 2017

Introducing Follow Ups

Benedict Sycamore
Product
Oct 23 2017

Deskpro 5.11 Release

Benedict Sycamore
Deskpro Releases
Oct 23 2017

Introducing Deskpro Guides

Benedict Sycamore
Product
Oct 9 2017

Deskpro 5.10.4 Release

Benedict Sycamore
Deskpro Releases
Oct 4 2017

Deskpro Android App Release 1.01

Benedict Sycamore
Deskpro Releases
Sep 28 2017

Deskpro release 5.10.3

Benedict Sycamore
Deskpro Releases
Sep 21 2017

Deskpro for iOS v2.0

Benedict Sycamore
Deskpro Releases
Sep 13 2017

Deskpro for Android Release

Benedict Sycamore
Deskpro Releases
Sep 12 2017

Deskpro 5.10.1 / 5.10.2 Release

Benedict Sycamore
Deskpro Releases
Sep 11 2017

Deskpro 5.10 Release

Benedict Sycamore
Deskpro Releases
Sep 11 2017

‘On hold’ Escalation Event Added

Benedict Sycamore
Product
Aug 23 2017

Deskpro 5.9.0, 5.9.1

Benedict Sycamore
Deskpro Releases
Aug 1 2017

Deskpro Build #5.8.1 Released

Colin Dunn
Deskpro Releases
Jul 18 2017

Deskpro 5.8.0

Christopher Nadeau
Deskpro Releases
Jul 5 2017

Full Ticket Forwarding

Colin Dunn
Product
Jul 5 2017

New Snippets Interface

Colin Dunn
Product
Jul 5 2017

Permissions for Tasks and Macros

Colin Dunn
Product
Jul 5 2017

DeskPRO 5.7.0, 5.7.1

Christopher Nadeau
Deskpro Releases
Jun 15 2017

DeskPRO Build #5.6.2, #5.6.3 and #5.6.4

Christopher Nadeau
Deskpro Releases
Jun 7 2017

DeskPRO Build #5.6.1 Released

Zara Marchesi
Deskpro Releases
May 31 2017

DeskPRO Build #5.6 Released

Colin Dunn
Deskpro Releases
May 30 2017

New Chat Widget colors available

Zara Marchesi
Product
May 30 2017

Trello Helpdesk Integration with Deskpro

Zara Marchesi
Product
May 8 2017

DeskPRO Build #5.5.7 Released

Christopher Nadeau
Deskpro Releases
May 2 2017

DeskPRO Build #5.5.6 Released

Christopher Nadeau
Deskpro Releases
Apr 25 2017

DeskPRO Build #5.5.5 Released

Christopher Nadeau
Deskpro Releases
Apr 11 2017

DeskPRO Build #5.5.4 Released

Lauren Cumming
Deskpro Releases
Apr 3 2017

DeskPRO Build #5.5.3 Released

Lauren Cumming
Deskpro Releases
Mar 23 2017

DeskPRO Build #5.5.2 Released

Lauren Cumming
Deskpro Releases
Mar 14 2017

DeskPRO Build #5.5.1 Released

Lauren Cumming
Deskpro Releases
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