News / Product - Deskpro Support

Oct 8 2024

Elevate Team Collaboration with Lite Agents

Streamline Customer Management with our new Sellsy Integration

Boost Phone Support with Deskpro's Voice Premium Features

Introducing the New Messenger Widget and Chatflows for Deskpro! 🚀

More Custom WhatsApp Follow Ups with Templates

Create Tickets Direct from your Slack Workspace

Streamline Your IT Asset Management with Deskpro

Introducing Deskpro's AI Innovations for Smarter Support

Introducing Auto-Threading for Emails

WhatsApp Reply Trigger for New Tickets

Elevate Customer Engagement with the Klaviyo App

Enhance Apple Device Management with the Jamf Pro App

Simplify the Office 365 Email set up process with Deskpro OAuth

David Anjonrin-Ohu

0

Product (Admin)

May 14 2024

Enable better CRM with Dynamics365 and Bitrix24 Integrations

Enhance Control with New Can Unassign Agents Permission

Apply Macros from the Reply Box with Shortcodes

A New Look for User and Organization Profiles

Enable searching for archived tickets

Access Organization Profiles more easily with this Properties update

Organize Help Center content easily with Publish Lists

Easily filter your Community Topics with Lists

Enhance Omnichannel Support with the WhatsApp Channel

Deskpro's CRM is enhanced with Lists

Import Ticket Data Seamlessly with Deskpro's Enhanced CSV Importer

Elevate Issue Tracking with Linear and PagerDuty Apps

Optimize invoicing and contact management with Deskpro's Kashflow & Sage Integrations

Streamline your support with Ticket Templates

We enhanced our Facebook channel for superior social support

Boost team productivity with Deskpro’s newest time-tracking apps

More Streamlined Snippet and Macro Navigation

Introducing our four new Deskpro Apps

Set up User Two Factor Authentication on Enterprise

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Empower customer engagement with Instagram Direct Messaging

Boost agent efficiency with our Asana integration

Simplify task management with the ClickUp integration

Streamline HR management with the PeopleHR app

The new SimpleMDM app makes apple device management simple

We've made it easier to find tickets from specific Users or Organizations

Summarize complex ticket threads with Ticket Summary

Try out the powerful new HTML editor for Knowledgebase Articles

Create Recurring Tickets with Replies or Agent Notes

Refer a friend, earn a $250 gift card - in 3 simple steps

Group and access Queues with more flexibility

Automate repeated processes with Recurring Tickets

Enhance your Voice channel with external transfers

Seamlessly move between Deskpro instances with Workspaces

Benefit from improved navigation between our search features

Effortlessly organize tickets based on channel

Streamline workflows with an improved Ticket Actions menu

Lara Proud

0

Product (Agent)

News / Product - Deskpro Support

Product

Elevate Team Collaboration with Lite Agents

Streamline Customer Management with our new Sellsy Integration

Boost Phone Support with Deskpro's Voice Premium Features

Introducing the New Messenger Widget and Chatflows for Deskpro! 🚀

More Custom WhatsApp Follow Ups with Templates

Create Tickets Direct from your Slack Workspace

Streamline Your IT Asset Management with Deskpro

Introducing Deskpro's AI Innovations for Smarter Support

Introducing Auto-Threading for Emails

WhatsApp Reply Trigger for New Tickets

Elevate Customer Engagement with the Klaviyo App

Enhance Apple Device Management with the Jamf Pro App

Simplify the Office 365 Email set up process with Deskpro OAuth

Enable better CRM with Dynamics365 and Bitrix24 Integrations

Enhance Control with New Can Unassign Agents Permission

Apply Macros from the Reply Box with Shortcodes

A New Look for User and Organization Profiles

Enable searching for archived tickets

Access Organization Profiles more easily with this Properties update

Organize Help Center content easily with Publish Lists

Easily filter your Community Topics with Lists

Enhance Omnichannel Support with the WhatsApp Channel

Deskpro's CRM is enhanced with Lists

Import Ticket Data Seamlessly with Deskpro's Enhanced CSV Importer

Elevate Issue Tracking with Linear and PagerDuty Apps

Optimize invoicing and contact management with Deskpro's Kashflow & Sage Integrations

Streamline your support with Ticket Templates

We enhanced our Facebook channel for superior social support

Boost team productivity with Deskpro’s newest time-tracking apps

More Streamlined Snippet and Macro Navigation

Introducing our four new Deskpro Apps

Set up User Two Factor Authentication on Enterprise

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Empower customer engagement with Instagram Direct Messaging

Boost agent efficiency with our Asana integration

Simplify task management with the ClickUp integration

Streamline HR management with the PeopleHR app

The new SimpleMDM app makes apple device management simple

We've made it easier to find tickets from specific Users or Organizations

Summarize complex ticket threads with Ticket Summary

Try out the powerful new HTML editor for Knowledgebase Articles

Create Recurring Tickets with Replies or Agent Notes

Refer a friend, earn a $250 gift card - in 3 simple steps

Group and access Queues with more flexibility

Automate repeated processes with Recurring Tickets

Enhance your Voice channel with external transfers

Seamlessly move between Deskpro instances with Workspaces

Benefit from improved navigation between our search features

Effortlessly organize tickets based on channel

Streamline workflows with an improved Ticket Actions menu

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