News / Product - Deskpro Support

Jan 17 2025

Unlock Your Document Library with AI-Powered PDFs

Lara Proud

Product (Admin)

Jan 17 2025

Let Users have Smarter Conversations with your AI Chatbot

Lara Proud

Product (Admin)

Jan 17 2025

Streamline After Hours Call Management

Lara Proud

Product (Admin)

Jan 17 2025

Effortlessly Sync User Data with Your External CRM

Lara Proud

Product (Admin)

Jan 17 2025

Streamline Your Instagram Management with Comments

Lara Proud

Product (Admin)

Nov 8 2024

Optimize Chat Support with Deskpro's AI Chatbot

Lara Proud

Product (Admin)

Nov 8 2024

Boost Efficiency with AI Ticket Replies

Lara Proud

Product (Admin)

Nov 8 2024

Power AI Support with Existing Help Center Content

Lara Proud

Product (Admin)

Nov 8 2024

Enhance Support with AI-Powered Search in Messenger

Lara Proud

Product (Admin)

Oct 8 2024

Elevate Team Collaboration with Lite Agents

Lara Proud

Product (Admin)

Sep 18 2024

Streamline Customer Management with our new Sellsy Integration

Lara Proud

Product (Admin)

Aug 23 2024

Boost Phone Support with Deskpro's Voice Premium Features

Lily Shafiani

Product (Admin)

Aug 21 2024

Introducing the New Messenger Widget and Chatflows for Deskpro! 🚀

Lara Proud

Product (Admin)

Aug 21 2024

More Custom WhatsApp Follow Ups with Templates

Lily Shafiani

Product (Admin)

Aug 21 2024

Create Tickets Direct from your Slack Workspace

Lara Proud

Product (Admin)

Aug 14 2024

Streamline Your IT Asset Management with Deskpro

Lara Proud

Product (Admin)

Aug 7 2024

Introducing Deskpro's AI Innovations for Smarter Support

Lara Proud

Product (Admin)

Jul 26 2024

Introducing Auto-Threading for Emails

Alberto

Product (Admin)

Jul 24 2024

WhatsApp Reply Trigger for New Tickets

Lara Proud

Product (Admin)

Jun 4 2024

Elevate Customer Engagement with the Klaviyo App

Lara Proud

Product (Admin)

Jun 4 2024

Enhance Apple Device Management with the Jamf Pro App

Lara Proud

Product (Admin)

May 30 2024

Simplify the Office 365 Email set up process with Deskpro OAuth

David Anjonrin-Ohu

Product (Admin)

May 14 2024

Enable better CRM with Dynamics365 and Bitrix24 Integrations

Lara Proud

Product (Admin)

May 9 2024

Enhance Control with New Can Unassign Agents Permission

Lara Proud

Product (Admin)

May 9 2024

Apply Macros from the Reply Box with Shortcodes

Lara Proud

Product (Agent)

Mar 26 2024

A New Look for User and Organization Profiles

Lara Proud

Product (Agent)

Mar 6 2024

Enable searching for archived tickets

Lara Proud

Product (Admin)

Feb 29 2024

Access Organization Profiles more easily with this Properties update

Lara Proud

Product (Agent)

Feb 29 2024

Organize Help Center content easily with Publish Lists

Lara Proud

Product (Agent)

Feb 6 2024

Easily filter your Community Topics with Lists

Lara Proud

Product (Agent)

Jan 29 2024

Enhance Omnichannel Support with the WhatsApp Channel

Lara Proud

Product (Admin)

Jan 22 2024

Deskpro's CRM is enhanced with Lists

Lara Proud

Product (Agent)

Jan 16 2024

Import Ticket Data Seamlessly with Deskpro's Enhanced CSV Importer

Lara Proud

Product (Admin)

Jan 9 2024

Elevate Issue Tracking with Linear and PagerDuty Apps

Lara Proud

Product (Admin)

Dec 11 2023

Optimize invoicing and contact management with Deskpro's Kashflow & Sage Integrations

Lara Proud

Product (Admin)

Nov 27 2023

Streamline your support with Ticket Templates

Lara Proud

Product (Agent)

Nov 21 2023

We enhanced our Facebook channel for superior social support

Lara Proud

Product (Admin)

Nov 13 2023

Boost team productivity with Deskpro’s newest time-tracking apps

Lara Proud

Product (Admin)

Nov 13 2023

More Streamlined Snippet and Macro Navigation

Lara Proud

Product (Agent)

Oct 3 2023

Introducing our four new Deskpro Apps

Lara Proud

Product (Admin)

Sep 25 2023

Set up User Two Factor Authentication on Enterprise

Lara Proud

Product (Admin)

Sep 25 2023

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Lara Proud

Product (Agent)

Aug 30 2023

Empower customer engagement with Instagram Direct Messaging

Lara Proud

Product (Admin)

Aug 7 2023

Boost agent efficiency with our Asana integration

Lara Proud

Product (Admin)

Aug 7 2023

Simplify task management with the ClickUp integration

Lara Proud

Product (Admin)

Aug 7 2023

Streamline HR management with the PeopleHR app

Lara Proud

Product (Admin)

Aug 7 2023

The new SimpleMDM app makes apple device management simple

Lara Proud

Product (Admin)

Jul 27 2023

We've made it easier to find tickets from specific Users or Organizations

Lara Proud

Product (Agent)

Jul 27 2023

Summarize complex ticket threads with Ticket Summary

Lara Proud

Product (Agent)

Jul 25 2023

Try out the powerful new HTML editor for Knowledgebase Articles

Lara Proud

Product (Agent)

News / Product - Deskpro Support

Product

Unlock Your Document Library with AI-Powered PDFs

Let Users have Smarter Conversations with your AI Chatbot

Streamline After Hours Call Management

Effortlessly Sync User Data with Your External CRM

Streamline Your Instagram Management with Comments

Optimize Chat Support with Deskpro's AI Chatbot

Boost Efficiency with AI Ticket Replies

Power AI Support with Existing Help Center Content

Enhance Support with AI-Powered Search in Messenger

Elevate Team Collaboration with Lite Agents

Streamline Customer Management with our new Sellsy Integration

Boost Phone Support with Deskpro's Voice Premium Features

Introducing the New Messenger Widget and Chatflows for Deskpro! 🚀

More Custom WhatsApp Follow Ups with Templates

Create Tickets Direct from your Slack Workspace

Streamline Your IT Asset Management with Deskpro

Introducing Deskpro's AI Innovations for Smarter Support

Introducing Auto-Threading for Emails

WhatsApp Reply Trigger for New Tickets

Elevate Customer Engagement with the Klaviyo App

Enhance Apple Device Management with the Jamf Pro App

Simplify the Office 365 Email set up process with Deskpro OAuth

Enable better CRM with Dynamics365 and Bitrix24 Integrations

Enhance Control with New Can Unassign Agents Permission

Apply Macros from the Reply Box with Shortcodes

A New Look for User and Organization Profiles

Enable searching for archived tickets

Access Organization Profiles more easily with this Properties update

Organize Help Center content easily with Publish Lists

Easily filter your Community Topics with Lists

Enhance Omnichannel Support with the WhatsApp Channel

Deskpro's CRM is enhanced with Lists

Import Ticket Data Seamlessly with Deskpro's Enhanced CSV Importer

Elevate Issue Tracking with Linear and PagerDuty Apps

Optimize invoicing and contact management with Deskpro's Kashflow & Sage Integrations

Streamline your support with Ticket Templates

We enhanced our Facebook channel for superior social support

Boost team productivity with Deskpro’s newest time-tracking apps

More Streamlined Snippet and Macro Navigation

Introducing our four new Deskpro Apps

Set up User Two Factor Authentication on Enterprise

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Empower customer engagement with Instagram Direct Messaging

Boost agent efficiency with our Asana integration

Simplify task management with the ClickUp integration

Streamline HR management with the PeopleHR app

The new SimpleMDM app makes apple device management simple

We've made it easier to find tickets from specific Users or Organizations

Summarize complex ticket threads with Ticket Summary

Try out the powerful new HTML editor for Knowledgebase Articles

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