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News - Deskpro Support

News

News
Mar 6 2023

Add a website of your choice to the helpdesk with our IFrame App

Lara Proud
0
Product (Admin)
Feb 28 2023

Deskpro Horizon Release 2023.9

Lara Proud
0
Release Announcements
Feb 21 2023

Deskpro Horizon Release 2023.8

Lara Proud
0
Release Announcements
Feb 21 2023

Introducing our new YouTrack integration

Lara Proud
0
Product (Admin)
Feb 21 2023

Integrate your Xero account with Deskpro

Lara Proud
0
Product (Admin)
Feb 14 2023

Deskpro Horizon Release 2023.7

Lara Proud
0
Release Announcements
Feb 14 2023

Export multiple pages of tickets as a CSV

Lara Proud
0
Product (Agent)
Feb 14 2023

Snippet variables now support more custom fields

Lara Proud
0
Product (Agent)
Feb 7 2023

Deskpro Horizon Release 2023.6

Lara Proud
0
Release Announcements
Feb 7 2023

Improved Global Search Capabilities

Lara Proud
0
Product (Agent)
Feb 1 2023

Deskpro Horizon Release 2023.5

Lara Proud
0
Release Announcements
Jan 24 2023

Deskpro Horizon Release 2023.4

Lara Proud
0
Release Announcements
Jan 24 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
0
Product (Admin)
Jan 18 2023

Deskpro Horizon Release 2023.3

Lara Proud
0
Release Announcements
Jan 18 2023

Manage Agent Working Hours with Shifts

Lara Proud
0
Product (Admin)
Jan 10 2023

Deskpro Horizon Release 2023.2

Lara Proud
0
Release Announcements
Jan 9 2023

Toggle the display order of ticket messages

Lara Proud
0
Product (Agent)
Jan 3 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
0
Release Announcements
Dec 7 2022

Deskpro Horizon Release 2022.49

Lara Proud
0
Release Announcements
Dec 6 2022

You can now search against custom fields to locate tickets

Lara Proud
0
Product (Agent)
Dec 6 2022

We have added drag and drop to our Kanban View

Lara Proud
0
Product (Agent)
Dec 6 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
0
Product (Admin)
Dec 6 2022

Introducing our GitLab integration!

David Anjonrin-Ohu
0
Product (Admin)
Nov 29 2022

Deskpro Horizon Release 2022.48

Lara Proud
0
Release Announcements
Nov 28 2022

We have redesigned the Global Search UI

Lara Proud
0
Product (Agent)
Nov 28 2022

We have changed the color of Agent Notes

Lara Proud
0
Product (Agent)
Nov 28 2022

We are launching the Beta version of our Kanban View

Lara Proud
0
Product (Agent)
Nov 28 2022

Ticket messages will open at the top of the most recent message

Lara Proud
0
Product (Agent)
Nov 28 2022

Introducing our new Azure DevOps app!

David Anjonrin-Ohu
0
Product (Admin)
Nov 22 2022

Deskpro Horizon Release 2022.47

Lara Proud
0
Release Announcements
Nov 21 2022

Deskpro 2022.2.0

Lara Proud
0
Release Announcements
Nov 21 2022

Deskpro 2022.1.1

Lara Proud
0
Release Announcements
Nov 15 2022

Deskpro Horizon Release 2022.46

Lara Proud
0
Release Announcements
Nov 15 2022

Let us know what you think of prospective Deskpro features

Lara Proud
0
Product (Agent)
Nov 8 2022

Deskpro Horizon Release 2022.45

Lara Proud
0
Release Announcements
Nov 8 2022

You can now download a list of tickets as a CSV file

Lara Proud
0
Product (Agent)
Nov 1 2022

Deskpro Horizon Release 2022.44

Lara Proud
0
Release Announcements
Nov 1 2022

We have updated the design for ticket views in the helpdesk

Lara Proud
0
Product (Agent)
Nov 1 2022

We have enhanced the usefulness of our Labels feature

Lara Proud
0
Product (Agent)
Nov 1 2022

Make managing Users seamless with SCIM provisioning

Lara Proud
0
Product (Admin)
Oct 25 2022

Deskpro Horizon Release 2022.43

Lara Proud
0
Release Announcements
Oct 25 2022

We've made the helpdesk faster by optimizing loading speeds

Lara Proud
0
Product (Agent)
Oct 25 2022

We have improved our Search functionality

Lara Proud
1
Product (Agent)
Oct 20 2022

Microsoft has now deprecated Basic Authentication for Office365 accounts

Lara Proud
0
News
Oct 18 2022

Deskpro Horizon Release 2022.42

Lara Proud
0
Release Announcements
Oct 17 2022

Introducing our new HubSpot app

Lara Proud
0
Product (Admin)
Oct 17 2022

Introducing our new Pipedrive app

Lara Proud
0
Product (Admin)
Oct 11 2022

Deskpro Horizon Release 2022.41

Lara Proud
0
Release Announcements
Oct 10 2022

We have increased the flexibility of the interface with resizable panels

Lara Proud
0
Product (Agent)
Oct 10 2022

Get instant context with our new ticket preview feature

Lara Proud
0
Product (Agent)
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