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News - Deskpro Support

News

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Apr 18 2023

Deskpro Horizon Release 2023.16

Lara Proud
Deskpro Releases
Apr 18 2023

Redirect messages to your different brands

Lara Proud
Product (Agent)
Apr 18 2023

Integrate your SurveyMonkey account with Deskpro

Lara Proud
Product (Admin)
Apr 11 2023

Deskpro Horizon Release 2023.15

Lara Proud
Deskpro Releases
Apr 6 2023

We have improved the UI Status and Urgency on Tickets

Lara Proud
Product (Agent)
Apr 3 2023

Deskpro Release 2022.2.3

Lara Proud
Deskpro Releases
Mar 29 2023

Manage your reviews on the App Store with our latest channel

Lara Proud
Product (Admin)
Mar 28 2023

Deskpro Horizon Release 2023.13

Lara Proud
Deskpro Releases
Mar 28 2023

Deskpro Release 2022.2.2

Lara Proud
Deskpro Releases
Mar 21 2023

Deskpro Horizon Release 2023.12

Lara Proud
Deskpro Releases
Mar 20 2023

Create an access point for your frequently used apps with Bookmarks

Lara Proud
Product (Admin)
Mar 20 2023

New Companies House App launches for your helpdesk

Lara Proud
Product (Admin)
Mar 15 2023

Deskpro Horizon Release 2023.11

Lara Proud
Deskpro Releases
Mar 14 2023

Deskpro Horizon speaks your language!

Lara Proud
Product (Admin)
Mar 7 2023

Deskpro Horizon Release 2023.10

Lara Proud
Deskpro Releases
Mar 6 2023

Add a website of your choice to the helpdesk with our IFrame App

Lara Proud
Product (Admin)
Mar 6 2023

Apply Time and Billing Charges using Email Action Codes

Lara Proud
Product (Agent)
Feb 28 2023

Deskpro Horizon Release 2023.9

Lara Proud
Deskpro Releases
Feb 21 2023

Deskpro Horizon Release 2023.8

Lara Proud
Deskpro Releases
Feb 21 2023

Introducing our new YouTrack integration

Lara Proud
Product (Admin)
Feb 21 2023

Integrate your Xero account with Deskpro

Lara Proud
Product (Admin)
Feb 14 2023

Deskpro Horizon Release 2023.7

Lara Proud
Deskpro Releases
Feb 14 2023

Export multiple pages of tickets as a CSV

Lara Proud
Product (Agent)
Feb 14 2023

Snippet variables now support more custom fields

Lara Proud
Product (Agent)
Feb 7 2023

Deskpro Horizon Release 2023.6

Lara Proud
Deskpro Releases
Feb 7 2023

Improved Global Search Capabilities

Lara Proud
Product (Agent)
Feb 1 2023

Deskpro Horizon Release 2023.5

Lara Proud
Deskpro Releases
Jan 24 2023

Deskpro Horizon Release 2023.4

Lara Proud
Deskpro Releases
Jan 24 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
Product (Admin)
Jan 18 2023

Deskpro Horizon Release 2023.3

Lara Proud
Deskpro Releases
Jan 18 2023

Manage Agent Working Hours with Shifts

Lara Proud
Product (Admin)
Jan 10 2023

Deskpro Horizon Release 2023.2

Lara Proud
Deskpro Releases
Jan 9 2023

Toggle the display order of ticket messages

Lara Proud
Product (Agent)
Jan 3 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
Deskpro Releases
Dec 7 2022

Deskpro Horizon Release 2022.49

Lara Proud
Deskpro Releases
Dec 6 2022

You can now search against custom fields to locate tickets

Lara Proud
Product (Agent)
Dec 6 2022

We have added drag and drop to our Kanban View

Lara Proud
Product (Agent)
Dec 6 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
Product (Admin)
Dec 6 2022

Introducing our GitLab integration!

David Anjonrin-Ohu
Product (Admin)
Nov 29 2022

Deskpro Horizon Release 2022.48

Lara Proud
Deskpro Releases
Nov 28 2022

We have redesigned the Global Search UI

Lara Proud
Product (Agent)
Nov 28 2022

We have changed the color of Agent Notes

Lara Proud
Product (Agent)
Nov 28 2022

We are launching the Beta version of our Kanban View

Lara Proud
Product (Agent)
Nov 28 2022

Ticket messages will open at the top of the most recent message

Lara Proud
Product (Agent)
Nov 28 2022

Introducing our new Azure DevOps app!

David Anjonrin-Ohu
Product (Admin)
Nov 22 2022

Deskpro Horizon Release 2022.47

Lara Proud
Deskpro Releases
Nov 21 2022

Deskpro 2022.2.0

Lara Proud
Deskpro Releases
Nov 21 2022

Deskpro 2022.1.1

Lara Proud
Deskpro Releases
Nov 15 2022

Deskpro Horizon Release 2022.46

Lara Proud
Deskpro Releases
Nov 15 2022

Let us know what you think of prospective Deskpro features

Lara Proud
Product (Agent)
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