Ötlettár - Deskpro Support

Cím	Állapotváltozás	Hozzászólás?
Update ticket via email using action codes	Planning Collecting Feedback	2
Adding CCs to tickets when creating them using the API	Planning Collecting Feedback	0
Changing the Download URL occasionally generates incorrect file size	Planning Collecting Feedback	0
Prevent PDF downloads from opening via raw URL	Planning Collecting Feedback	0
Expose online/offline status by department in live chat	Planning Under Review	0
Clicking Create Article in Tabular Results View	Planning Collecting Feedback	0
Allow responding to a different user	Planning Collecting Feedback	1
Add a filter 'To email address'	Planning Collecting Feedback	0
Integration with LanSweeper/DeskTop Central for Asset Selection	Planning Collecting Feedback	0
One customer with several organizations	Planning Collecting Feedback	3
Default Notification settings per Agent Permission Group	Planning Collecting Feedback	0
Allow Users to modify (edit & delete) their Comments	Planning Collecting Feedback	0
Feature request: trigger on geolocation, emailcodes for users, email tab view	Planning Collecting Feedback	0
Change the colour of the Ticket Lock notice when ticket locked by another user.	Planning Collecting Feedback	0
Sort Replies in User Interface	Planning Collecting Feedback	0
Billing Report for hours only instead of days	Planning Collecting Feedback	0
Please add the OPEN DATE to the ticket view within People	Planning Collecting Feedback	0
Article Ordering	Planning Under Review	10
JSONP support for API	Planning Collecting Feedback	0
Disable "Change Password" functionality if user is from an external UserSource	Planning Collecting Feedback	2
Restrict knowledgebase categories queried when submitting tickets	Planning Collecting Feedback	0
Add a "copy message to new ticket" to ticket "Actions"	Planning Collecting Feedback	2
XMPP support for Live Chat	Planning Collecting Feedback	0
Option to send "the user email request for feedback" only once	Planning Collecting Feedback	0
Reporting Interface / Feedback Feed does not honor timezone	Planning Collecting Feedback	0
Stats for end users about the quality of support provided	Planning Under Review	1
Date picker for news section	Planning Collecting Feedback	0
Field mapping of external usersources	Planning Collecting Feedback	1
Better field layout - not just vertical	Planning Collecting Feedback	1
Sync Deskpro tasks with iCal, Google Cal?	Planning Collecting Feedback	1
Adding Knowledgebase as an article in a ticket	Planning Collecting Feedback	1
Mark individual messages on a ticket within a conversation with colors on ticket panel	Planning Collecting Feedback	0
E-Mail Notification Quick-Disable	Planning Collecting Feedback	0
Non-english characters in urls	Planning Collecting Feedback	0
Can't change the built in feedback status titles	Planning Collecting Feedback	0
Sort the built in lists by name	Planning Collecting Feedback	0
Suspend organisation similar to disabling a user	Planning Collecting Feedback	4
Use a better code editor when editing templates	Planning Collecting Feedback	1
Sort Ticket History	Planning Collecting Feedback	1
Collapsible Interface Elements	Planning Collecting Feedback	2
Reverse order of ticket reply section	Planning Collecting Feedback	10
Content "helpful" rating options	Planning Collecting Feedback	0
Trigger criteria for null or blank	Planning Collecting Feedback	1
Billing Default timer to Off	Planning Collecting Feedback	0
Different ticket refs per department	Planning Collecting Feedback	0
Agent on vacation or out of working hours setting for agents	Planning Collecting Feedback	14
Ability to open a chat with an agent-side	… Planning	1
Browser tabs having title as subject line of ticket open	Planning Collecting Feedback	0

Cím

Állapotváltozás

Hozzászólás?

Tevékenység

Update ticket via email using action codes

Planning Collecting Feedback

2