Listanézet Állapotváltozás Cím Állapotváltozás Hozzászólás? Tevékenység Create Ticket-Templates more powerful than snippets Planning Collecting Feedback 0 MG Let agents customize chat notifications when they are mentioned in a note Planning Collecting Feedback 0 CM Public chat history should be visible to agent handling the ticket that was created from it Planning Collecting Feedback 0 CM Slack App: Set individual webhooks / channels per Trigger Planning Collecting Feedback 3 RC RC Sb I would like to be able to remove the Team box in the ticket window Planning Collecting Feedback 0 Ck Print multiple tickets Planning Collecting Feedback 1 T TK Ability to see a debug of triggers Planning Collecting Feedback 0 PB Ability to translate live chats … Collecting Feedback 1 Customizing timeout before agent takes chat Planning Under Review 0 CM Capability to send custom notifications via notification system API Planning Collecting Feedback 0 RS Be able to set automatic ticket lock permissions per user Planning Collecting Feedback 0 K Export Triggers Data to a CSV file Planning Collecting Feedback 1 N N Icons to show extra information on agent replies to tickets Planning Collecting Feedback 0 CB A more mobile friendly version of live chat Planning Collecting Feedback 2 C fd Show device that user is using for Live Chat (e.g. mobile, tablet, desktop) Planning Planning 0 C 2 or more "New Ticket" Windows Planning Collecting Feedback 0 j Agent Interface Counts for tickets and tasks … Collecting Feedback 3 SS SS MM Agent Interface counts presented Planning Collecting Feedback 0 Reporting API improvements Planning Collecting Feedback 0 AD Re-sizing columns in the list view Planning Collecting Feedback 1 JG Filter name as list view tab title Planning Collecting Feedback 0 JG Ability to set the column width in ticket views Planning Collecting Feedback 0 Ability to set Parent and Child for an Organisation Planning Collecting Feedback 0 CB Create new ticket using a macro Planning Collecting Feedback 0 L( Ability to display a special note in a ticket Planning Collecting Feedback 2 Regex matching groups in triggers Planning Collecting Feedback 0 MB Automatic transfer of chat transcript to an specific agent's ticket pool or email Planning Collecting Feedback 0 JL Feature to handle different types of user replies Planning Collecting Feedback 0 Make a person a manager of an organization using the API Planning Collecting Feedback 0 API - create ticket with note Planning Collecting Feedback 0 gf Customer Reports Planning Under Review 0 CB Deskpro app notifications Planning In Development 0 PB Add variable to use 'Current assigned agent' Planning Collecting Feedback 0 Display all open tickets for organization Planning Under Review 1 C Ask for feedback every Nth ticket... Planning Under Review 0 SJ Calendar view, ticket scheduling Planning Collecting Feedback 2 S DS ML Ability to set a default e-mail name, of each account Planning Under Review 0 K Add an attachment reminder ala Gmail Planning Under Review 1 J CM Twig logic tags in snippets Planning Collecting Feedback 0 JM Macro hot key Planning Under Review 0 AW Option to Show Organisation Contact Details on Person Screen Planning Under Review 1 CB WH Feedback button visibility Planning Under Review 0 K All fields on Ticket shown in Agent Interface without having to click on more Planning In Development 0 AW Resend Message Option Planning Under Review 0 CB Network Drive/UNC path links in KB articles Planning Collecting Feedback 0 KK Set Ticket Due Date Planning Under Review 1 SW CM Ability to send reminders about Tasks as they are Due, rather than Daily Planning Collecting Feedback 1 SW W Initial Response notification from user to agent Planning Collecting Feedback 0 C Add Not On Hold to Custom Filter Criteria Planning Under Review 0 BW Ticket Number on Task Reminders Planning Under Review 1 BG Előző oldal11. oldal…1717. oldal1818. oldal1919. oldal20Jelenlegi oldal2121. oldal2222. oldal2323. oldal2424. oldalKövetkező oldal
