Ötlettár
Feature Request (1134)
View all Feature RequestsRecent activity
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To have a “forward” entry in the actual note/message time-line as a separate...
5h -
The ability to personalise the ringtone for incoming chat alerts
8h -
The ability for an admin to set and lock the 'ordered by' option for agents so t...
9h -
Hi, Is there a way to allow DeskPro to recognize another valid session cookie f...
2D
Bug Report (122)
View all Bug ReportsRecent activity
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Hi, same here. I would prefer not to have line breaks at all. I have some short ...
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Hi Marion, sorry to hear the feedback here. Can you give us any more specific ex...
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While getting 5 new agents up to speed all looked at the unassigned in this sect...
10M -
When creating a Macro for a particular problem that we wanted to include some br...
10M
Suggestion (110)
View all SuggestionsRecent activity
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Currently it's not possible to translate display fields. This would eb a really...
23D -
Currently when you go into the Guides area in the Help Center you land on the ...
30D -
Hello! We recently went into production with our DeskPro system and I think it ...
3M -
It would be useful if there was an option to link articles and topics to a ticke...
3M
DPQL Reports (11)
View all DPQL ReportssRecent activity
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If you would like to report which tickets have been closed with one message from...
9M -
We can run the report below to find the percentage of tasks that we are completi...
11M -
This report gives us a count of positive, negative and neutral satisfaction rati...
1Y -
This query generates a list of users who have a value for a custom field which i...
1Y