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Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
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Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
30
Expose online/offline status by department in live chat
Thomas Barker
2014. 1. 6.
Under Review
0
36
Clicking Create Article in Tabular Results View
Brian Polackoff
2013. 12. 12.
Collecting Feedback
0
34
Allow responding to a different user
Jan Bakalar
2013. 12. 10.
Collecting Feedback
1
39
Add a filter 'To email address'
Jan Bakalar
2013. 12. 6.
Collecting Feedback
0
84
Integration with LanSweeper/DeskTop Central for Asset Selection
Tom Lucas
2013. 12. 4.
Collecting Feedback
0
62
Light agents
Alex
2013. 12. 2.
Collecting Feedback
1
37
One customer with several organizations
Raul Lopez
2013. 10. 30.
Collecting Feedback
3
29
Default Notification settings per Agent Permission Group
Joe Davis
2013. 10. 25.
Collecting Feedback
0
43
Allow Users to modify (edit & delete) their Comments
Joe Davis
2013. 10. 25.
Collecting Feedback
0
34
Feature request: trigger on geolocation, emailcodes for users, email tab view
Kevin Neufeld
2013. 10. 23.
Collecting Feedback
0
45
Change the colour of the Ticket Lock notice when ticket locked by another user.
Richard Smith
2013. 9. 23.
Collecting Feedback
0
38
Sort Replies in User Interface
Tommy Jackson
2013. 8. 30.
Collecting Feedback
0
48
Billing Report for hours only instead of days
Lisa Bonner
2013. 8. 1.
Collecting Feedback
0
45
Please add the OPEN DATE to the ticket view within People
Maurice Rosenbaum
2013. 7. 29.
Collecting Feedback
0
42
Article Ordering
Tommy Jackson
2021. 8. 23.
Under Review
10
36
JSONP support for API
Schat.net
2013. 7. 2.
Collecting Feedback
0
46
Disable "Change Password" functionality if user is from an external UserSource
Tom Lucas
2013. 6. 13.
Collecting Feedback
2
41
Restrict knowledgebase categories queried when submitting tickets
Francis
2013. 6. 10.
Collecting Feedback
0
37
Add a "copy message to new ticket" to ticket "Actions"
Jason Speck
2013. 5. 21.
Collecting Feedback
2
46
XMPP support for Live Chat
Tom Lucas
2013. 5. 11.
Collecting Feedback
0
46
Option to send "the user email request for feedback" only once
Tom Lucas
2013. 5. 8.
Collecting Feedback
0
38
Reporting Interface / Feedback Feed does not honor timezone
Tom Lucas
2013. 5. 7.
Collecting Feedback
0
61
Stats for end users about the quality of support provided
adnx
2013. 5. 7.
Under Review
1
47
Date picker for news section
adnx
2013. 5. 7.
Collecting Feedback
0
57
Field mapping of external usersources
Tom Lucas
2013. 5. 2.
Collecting Feedback
1
62
Better field layout - not just vertical
Aled Treharne
2013. 4. 1.
Collecting Feedback
1
50
Sync Deskpro tasks with iCal, Google Cal?
Jim
2013. 2. 25.
Collecting Feedback
1
53
Adding Knowledgebase as an article in a ticket
Allan Banks
2013. 2. 15.
Collecting Feedback
1
47
Mark individual messages on a ticket within a conversation with colors on ticket panel
Kőrösi Zoltán
2013. 2. 14.
Collecting Feedback
0
36
E-Mail Notification Quick-Disable
Terry Cook
2013. 2. 13.
Collecting Feedback
0
33
Non-english characters in urls
Kőrösi Zoltán
2013. 2. 11.
Collecting Feedback
0
50
Can't change the built in feedback status titles
Kőrösi Zoltán
2013. 2. 11.
Collecting Feedback
0
37
Sort the built in lists by name
Kőrösi Zoltán
2013. 2. 11.
Collecting Feedback
0
37
Suspend organisation similar to disabling a user
Aled Treharne
2013. 1. 10.
Collecting Feedback
4
59
Use a better code editor when editing templates
Eric Warnke
2012. 12. 20.
Collecting Feedback
1
41
Sort Ticket History
Eric Warnke
2012. 11. 26.
Collecting Feedback
1
70
Collapsible Interface Elements
Eric Warnke
2012. 11. 26.
Collecting Feedback
2
18
Reverse order of ticket reply section
Ryan
2012. 11. 15.
In Development
10
61
Content "helpful" rating options
Mike Offenbecher
2012. 10. 30.
Collecting Feedback
0
54
Trigger criteria for null or blank
Christopher Callaham
2012. 10. 19.
Collecting Feedback
1
43
Billing Default timer to Off
Christopher Callaham
2012. 10. 15.
Collecting Feedback
0
51
Different ticket refs per department
Aled Treharne
2012. 8. 20.
Collecting Feedback
0
215
Agent on vacation or out of working hours setting for agents
Mike Offenbecher
2012. 7. 17.
Collecting Feedback
14
104
Ability to open a chat with an agent-side
alex
2012. 7. 16.
Planning
1
22
Browser tabs having title as subject line of ticket open
Dale Staton
2012. 3. 21.
Collecting Feedback
0