Change the colour of the Ticket Lock notice when ticket locked by another user. - 피드백 / Feature Request - Deskpro Support

Change the colour of the Ticket Lock notice when ticket locked by another user. Collecting Feedback

Richard Smith

When a ticket is locked: 1. If the ticket is locked by the current user, show the lock message at the top of the screen in the usual red warning box. 2. If the ticket is locked by another user, show it in yellow or some other colour. This means we can see who has the lock on the ticket quickly and saves from accidentally unlocking tickets from other users. Exact colouring is unimportant, just that it's a different colour. ~ Rich

댓글 등록

댓글을 작성하려면 로그인하거나 등록하셔야 합니다.

로그인
등록

New Feature Request

저자: Richard Smith
최종 수정일: 2023. 11. 17.
Category: Feedback

Change the colour of the Ticket Lock notice when ticket locked by another user. - 피드백 / Feature Request - Deskpro Support

Change the colour of the Ticket Lock notice when ticket locked by another user. Collecting Feedback

댓글 등록

라벨