목록 보기 상태 변경 좋아요 제목 / 저자 상태 댓글 활동 33 Let agents customize chat notifications when they are mentioned in a note CM Christian Mattart 2016. 10. 19. Collecting Feedback 0 33 Public chat history should be visible to agent handling the ticket that was created from it CM Christian Mattart 2016. 10. 19. Collecting Feedback 0 51 Slack App: Set individual webhooks / channels per Trigger Timo Heil 2016. 10. 19. Collecting Feedback 3 RC 9Y RC 9Y Sb 8Y 33 I would like to be able to remove the Team box in the ticket window Ck Christian knouse 2016. 10. 14. Collecting Feedback 0 34 Print multiple tickets T Tram 2016. 10. 13. Collecting Feedback 1 TK 6Y 46 Ability to see a debug of triggers PB Philipp Bartsch 2016. 10. 12. Collecting Feedback 0 44 Ability to translate live chats Lauren Cumming 2016. 10. 12. Collecting Feedback 1 9Y 43 Customizing timeout before agent takes chat CM Christian Mattart 2016. 10. 12. Under Review 0 23 Capability to send custom notifications via notification system API RS Richard Smith 2016. 10. 12. Collecting Feedback 0 33 Be able to set automatic ticket lock permissions per user K Kate 2016. 10. 7. Collecting Feedback 0 55 Export Triggers Data to a CSV file N Nadia 2016. 10. 5. Collecting Feedback 1 N 9Y 33 Icons to show extra information on agent replies to tickets CB Chris Booth 2016. 9. 30. Collecting Feedback 0 36 A more mobile friendly version of live chat C Chad 2016. 9. 27. Collecting Feedback 2 9Y fd 8Y 35 Show device that user is using for Live Chat (e.g. mobile, tablet, desktop) C Chad 2016. 9. 27. Planning 0 37 2 or more "New Ticket" Windows j jasper 2016. 9. 27. Collecting Feedback 0 41 Agent Interface Counts for tickets and tasks Lauren Cumming 2016. 9. 26. Collecting Feedback 3 SS 9Y SS 9Y MM 9Y 35 Agent Interface counts presented Lauren Cumming 2016. 9. 26. Collecting Feedback 0 44 Reporting API improvements AD Aren Dowden 2016. 9. 23. Collecting Feedback 0 43 Re-sizing columns in the list view JG Jeroen Geilman 2016. 9. 22. Collecting Feedback 1 9Y 38 Filter name as list view tab title JG Jeroen Geilman 2016. 9. 22. Collecting Feedback 0 39 Ability to set the column width in ticket views Eric VanTol 2016. 9. 20. Collecting Feedback 0 37 Ability to set Parent and Child for an Organisation CB Chris Booth 2016. 9. 19. Collecting Feedback 0 35 Create new ticket using a macro L( Lucas Williamson (TEKsystems) 2016. 9. 16. Collecting Feedback 0 63 Ability to display a special note in a ticket Eric VanTol 2016. 9. 16. Collecting Feedback 2 8Y 2Y 38 Regex matching groups in triggers MB Matthew Baines 2016. 9. 15. Collecting Feedback 0 30 Automatic transfer of chat transcript to an specific agent's ticket pool or email JL Jean-Francois Landry 2016. 9. 8. Collecting Feedback 0 33 Feature to handle different types of user replies Lauren Cumming 2016. 9. 7. Collecting Feedback 0 35 Make a person a manager of an organization using the API Lauren Cumming 2016. 9. 7. Collecting Feedback 0 39 API - create ticket with note gf guyot frederic 2016. 9. 1. Collecting Feedback 0 42 Customer Reports CB Chris Brown 2016. 8. 31. Under Review 0 42 Deskpro app notifications PB Philipp Bartsch 2016. 8. 31. In Development 0 38 Add variable to use 'Current assigned agent' Lauren Cumming 2016. 8. 26. Collecting Feedback 0 68 Display all open tickets for organization Eric VanTol 2016. 8. 24. Under Review 1 C 5Y 61 Ask for feedback every Nth ticket... SJ Sinclair, John 2016. 8. 19. Under Review 0 176 Calendar view, ticket scheduling S Szabolcs 2016. 8. 16. Collecting Feedback 2 DS 14Y ML 11Y 29 Ability to set a default e-mail name, of each account K Kenneth 2016. 8. 16. Under Review 0 43 Add an attachment reminder ala Gmail J Jason 2016. 8. 15. Under Review 1 CM 9Y 41 Twig logic tags in snippets JM Jason Mulholland 2016. 7. 29. Collecting Feedback 0 57 Macro hot key AW Andrew Weiss 2016. 7. 26. Under Review 0 47 Option to Show Organisation Contact Details on Person Screen CB Chris Booth 2016. 7. 26. Collecting Feedback 1 WH 9Y 42 Feedback button visibility K Kenneth 2016. 7. 26. Under Review 0 50 All fields on Ticket shown in Agent Interface without having to click on more AW Andrew Weiss 2016. 7. 25. In Development 0 57 Resend Message Option CB Chris Booth 2016. 7. 19. Under Review 0 23 Network Drive/UNC path links in KB articles KK Kalin Kauppila 2016. 7. 18. Collecting Feedback 0 67 Set Ticket Due Date SW Steven West 2016. 7. 11. Under Review 1 CM 8Y 87 Ability to send reminders about Tasks as they are Due, rather than Daily SW Steven West 2016. 7. 11. Collecting Feedback 1 W 11Y 1Y 36 Initial Response notification from user to agent C Chad 2016. 7. 7. Collecting Feedback 0 51 Add Not On Hold to Custom Filter Criteria BW Brian Whitmore 2016. 7. 7. Under Review 0 59 Ticket Number on Task Reminders BG Bill Gabay 2016. 7. 6. Under Review 1 6Y 55 Option to Disable Agent IM RM Ryan Melville 2016. 6. 23. Collecting Feedback 3 MW 8Y CD 8Y N 6Y 이전 페이지11페이지…1818페이지1919페이지2020페이지21현재 페이지2222페이지2323페이지2424페이지2525페이지다음 페이지
