목록 보기 상태 변경 좋아요 제목 / 저자 상태 댓글 활동 31 Please add search articles by author AD Abhijit Dhumal 2015. 9. 17. Collecting Feedback 0 36 Testing for Office Hours in Templates KS Kris van der Starren 2015. 9. 7. Collecting Feedback 0 38 Ability to filter tickets by JIRA status J Joel 2015. 8. 5. Collecting Feedback 0 26 Delegate the maintenance of Knowledgebase articles to non-Agents BA Ben A. 2015. 8. 3. Collecting Feedback 0 67 Group Custom Reports DJ David Jones 2015. 7. 17. Collecting Feedback 2 KR 9Y LJ 10Y 45 Add Today as relative date AD Aren Dowden 2015. 7. 15. In Development 2 9Y MW 8Y 31 Tickets filter in mobile version tommy jackson 2015. 7. 10. Collecting Feedback 0 35 Add an attachement using the JIRA app in Deskpro A Andreas 2015. 7. 6. Collecting Feedback 1 MW 8Y 157 Disregard tickets ONHOLD from SLA-plan A Andreas 2015. 7. 6. In Development 3 10Y SK 7Y W 11Y 30 Agent Unable to Set Language on New Ticket C Chris 2015. 6. 30. Collecting Feedback 0 36 List of user Downloads through the REST API JD Joe Davis 2015. 6. 29. Collecting Feedback 0 38 Enable Trigger on Billing & Logs add/update gf guyot frederic 2015. 6. 18. Collecting Feedback 0 35 Condensed view of Ticket & messages in Agent Interface CJ Corey Johnson 2015. 6. 16. Collecting Feedback 0 26 Reorder custom choices - Nesting Lance Marrano 2015. 6. 9. Collecting Feedback 0 43 Ticket locked information to be smaller C Chris 2015. 6. 9. Collecting Feedback 1 MW 8Y 43 Round Robin Queue outside Working Hours C Chris 2015. 6. 9. Collecting Feedback 1 SC 4Y 44 Ability to have different working hours for different days of the week C Chris 2015. 6. 9. Collecting Feedback 2 DP 5Y SC 4Y 81 Away from Desk to disable Round Robin for Agent C Chris 2015. 6. 9. Collecting Feedback 4 MS 10Y CC 8Y RC 7Y TT 7Y 27 API should return ID of "predefined choices" custom field Timo Heil 2015. 6. 5. Collecting Feedback 0 46 Allow the use of variables in signatures. K Kenneth 2015. 6. 3. Collecting Feedback 2 11Y K 11Y 44 Copy form layout from another department K Kenneth 2015. 6. 3. Collecting Feedback 0 62 Working hours taken into account in escalations OR SLAs to be completed by actions SF Simon Frost 2015. 6. 1. Under Review 4 JS 8Y EL 8Y SK 7Y IB 6Y 33 Would like more settings on ticket archiving SF Simon Frost 2015. 6. 1. Collecting Feedback 0 45 On hold in reporting DB Danny Batenburg 2015. 5. 29. Collecting Feedback 0 38 Chat fields required to help with chat reporting R Riccardo 2015. 5. 21. Collecting Feedback 0 34 Tasks Included in Quick Search Results CH CAC Helpdesk 2015. 5. 19. Collecting Feedback 0 69 Include Full Date Instead of "x days ago" on tickets CH CAC Helpdesk 2015. 5. 19. Collecting Feedback 2 T 10Y SH 8Y 27 Add agents to teams while AD synchronization ON Olga Nikolaeva 2015. 5. 18. Collecting Feedback 0 38 Provide API Mechanism to authenticate users against Deskpro DB RS Richard Smith 2015. 4. 8. Collecting Feedback 0 78 Ability to customize satisfaction survey questions CM Christian Mattart 2015. 4. 2. Collecting Feedback 2 C 10Y 11Y 59 Department separation CB Clint Broadhead 2015. 3. 25. Collecting Feedback 0 54 Adding a drop down for user CC selection when creating a ticket KC Kevin Carter 2015. 3. 16. Collecting Feedback 1 LB 11Y 44 Allow agent filtering on Ticket Satisfaction reports JV Jason Voice 2015. 3. 10. Collecting Feedback 1 9Y 32 Add agent permission to view \ hide Notes field. JV Jason Voice 2015. 3. 10. Collecting Feedback 0 38 Addition of a Time Stamp Variable for Snippets e eric 2015. 3. 9. Collecting Feedback 0 49 Customization of who the Customer Satisfaction Survey is sent to BM Bonnie MacArthur 2015. 3. 9. Collecting Feedback 0 32 Allowing for text to be added above Reply Line AB Aaron Bianucci 2015. 3. 4. Collecting Feedback 0 35 Tasks visible to clients (by agent choice) based on ticket Adam Smeets 2015. 2. 28. Collecting Feedback 1 MS 10Y 141 System wide holiday & working hours definition R Ralph 2015. 2. 23. Collecting Feedback 3 CC 8Y CB 11Y BB 12Y 56 Mailchimp Integration CM Codrin Mitin 2015. 1. 25. Under Review 0 60 Allow for “Internal Only Tickets” 익명 2015. 1. 15. Collecting Feedback 3 LD 10Y FZ 10Y SW 9Y 81 Create an OR function for custom filters 익명 2015. 1. 15. Collecting Feedback 4 SP 11Y 12Y TD 8Y C 5Y 35 Allow us to send a CC to additional emails on the account 익명 2015. 1. 15. Collecting Feedback 1 LB 11Y 27 Give Users Service (Support) Credits to use as part of their support contract IC Ian Clayton 2015. 1. 12. Collecting Feedback 1 RC 9Y 43 Option to alphabetize category list items CB Clint Broadhead 2014. 12. 26. Collecting Feedback 0 32 More conversation in linked tickets created Geraldine Menard 2014. 12. 18. Collecting Feedback 0 39 Trigger for automated response emails dependant on attachment of message e.g. Outlook meeting requests SF Simon Frost 2014. 12. 17. Collecting Feedback 0 45 Department ticket bubble color K Kenneth 2014. 11. 13. Collecting Feedback 0 33 Quick Actions for Compact ticket list view tommy jackson 2014. 11. 6. Planning 3 11Y 11Y 11Y 37 Better management of the categories Geraldine Menard 2014. 11. 5. Collecting Feedback 2 K 6Y K 6Y 이전 페이지11페이지…1919페이지2020페이지2121페이지2222페이지23현재 페이지2424페이지2525페이지다음 페이지
