목록 보기 상태 변경 좋아요 제목 / 저자 상태 댓글 활동 51 Customizable Checklists that can be inserted into a ticket interface JE Janay Eubanks 2017. 3. 6. Collecting Feedback 2 RC 9Y 9Y 72 Mass-merge tickets for the same customers BS Buckley Sawyer 2017. 3. 3. Collecting Feedback 1 N 8Y 57 Managing Custom Fields in Admin MG Matt Goldfarb 2017. 3. 1. Collecting Feedback 1 EL 8Y 46 Add metadata for knowledgebase articles RC Ruth Cheesley 2017. 2. 28. Collecting Feedback 2 RC 9Y 9Y 59 JIRA integration - carry over text M Massimo 2017. 2. 28. Collecting Feedback 1 MW 8Y BA 1Y 25 Modify Default set of Ticket Email Notifications AJ Aaron Jurrens 2017. 2. 28. Collecting Feedback 0 39 cc: Field in User Interface Should Accept Semi-Colon as well as commas LL Lenny LaRose 2017. 2. 22. Collecting Feedback 0 47 Changing the font family-color of the chat/ticket widget. M Monther 2017. 2. 16. Collecting Feedback 0 60 More information on incoming chat pop up screen for agents Lauren Cumming 2017. 2. 15. Under Review 0 47 Implement an all/none toggle on ACL lists RC Ruth Cheesley 2017. 2. 14. Collecting Feedback 0 38 Triggers and Escalations based on Assigned Agent properties JS Jeroen van der Steen 2017. 2. 13. Collecting Feedback 0 83 Hide other Agents t thomas 2017. 2. 9. Collecting Feedback 6 C 5Y JT 5Y JT 5Y MS 5Y 41 Add schema or RDFa markup RC Ruth Cheesley 2017. 2. 8. Collecting Feedback 2 RC 9Y 9Y 36 Ticket creation date should be that of email receipt date CM Christian Mattart 2017. 2. 2. Collecting Feedback 0 50 Add more flags for agents to use CM Christian Mattart 2017. 1. 31. Collecting Feedback 0 41 Improved anti-spam tools CP Carl Partridge 2017. 1. 25. Collecting Feedback 0 38 Add agents as followers when mentioned in a note CM Christian Mattart 2017. 1. 24. Collecting Feedback 0 44 Email addresses for Teams Eric VanTol 2017. 1. 23. Collecting Feedback 0 27 Custom user fields for specific usergroups Lauren Cumming 2017. 1. 23. Collecting Feedback 0 34 Add agents to new Access Groups automatically RC Ruth Cheesley 2017. 1. 23. Collecting Feedback 0 48 Disable automatic sending emails JB Joerg Boehme 2017. 1. 23. Collecting Feedback 0 68 More sort options in CRM/Feedback/Publish modules Eric VanTol 2017. 1. 19. Collecting Feedback 1 CB 9Y 59 User Dashboard on user portal Eric VanTol 2017. 1. 16. Collecting Feedback 1 RC 9Y 57 Template and Phrase searching Eric VanTol 2017. 1. 14. In Development 2 RC 9Y 9Y 29 Allow push-message via the live chat system RC Ruth Cheesley 2017. 1. 12. Collecting Feedback 0 55 JIRA portal triggers DM Dan Mackie 2017. 1. 10. Collecting Feedback 1 9Y 37 Show support hours and current time on portal RC Ruth Cheesley 2017. 1. 10. Collecting Feedback 1 9Y 39 Ability to change chat widget appearance based on whether agent is available or not Lauren Cumming 2017. 1. 10. Collecting Feedback 0 40 Ability to add company logo to chat widget Lauren Cumming 2017. 1. 10. Under Review 1 AR 7Y 37 Ability to rearrange columns in Agent ticket grid using Windows drag and drop functionality Doug Hicks 2017. 1. 9. Collecting Feedback 1 9Y 38 Ability to expand columns in Agent ticket grid Doug Hicks 2017. 1. 9. Collecting Feedback 1 9Y 33 Selecting between Chat & Ticket in website widget M Monther 2017. 1. 4. Under Review 0 36 Sort SLA's in admin interface TS Tom Schoen 2016. 12. 28. Collecting Feedback 0 43 Create a new sort order for "Date of last agent activity" (so agent notes are included) I Ibrahim 2016. 12. 20. Collecting Feedback 0 41 Add ability to clean up or filter unused images and files JS Jeroen van der Steen 2016. 12. 16. Collecting Feedback 0 40 Allow entire IP subnets in whitelist Eric VanTol 2016. 12. 8. Collecting Feedback 0 65 Ability for Admin to remote logout agent LC Lann Cowman 2016. 12. 7. Collecting Feedback 1 C 5Y 23 Implement management commands using API in a multi-threaded capable platform. RS Richard Smith 2016. 12. 6. Collecting Feedback 1 CD 8Y 72 Noises for notifications for tickets or IM OB Orville Bailey 2016. 12. 5. Collecting Feedback 1 JB 12Y 59 Ignore SSL errors in Web Hook action Eric VanTol 2016. 11. 30. Collecting Feedback 0 40 Change chat widget status based on available agents. fd frank dage 2016. 11. 30. Under Review 4 fd 9Y RC 9Y RC 8Y j 7Y 47 IM Notification or Flags JP Janay Pyfrom-Symonette 2016. 11. 28. Under Review 1 KW 7Y 68 Triggers based on chat R Robin 2016. 11. 28. Collecting Feedback 4 RC 9Y fd 8Y C 10Y km 7Y 24 Ticket forward notification PB Philipp Bartsch 2016. 11. 23. Collecting Feedback 0 39 Modification to Fields display for filters, ordering, and grouping Eric VanTol 2016. 11. 23. Collecting Feedback 0 34 Agent Seperation for Knowledgebase Sections TD Tracy Duren 2016. 11. 22. Collecting Feedback 2 JS 9Y RC 9Y 100 Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open Lauren Cumming 2016. 11. 22. Collecting Feedback 2 RA 9Y EL 9Y 53 Renaming of downloaded files PB Philipp Bartsch 2016. 11. 9. Collecting Feedback 1 9Y 36 Time Log Custom Field Variables JS Jamey Steinmann 2016. 10. 31. Collecting Feedback 0 54 Create Ticket-Templates more powerful than snippets MG Mert Gizir 2016. 10. 27. Collecting Feedback 0 이전 페이지11페이지…1717페이지1818페이지1919페이지20현재 페이지2121페이지2222페이지2323페이지2424페이지2525페이지다음 페이지
