목록 보기 상태 변경 좋아요 제목 / 저자 상태 댓글 활동 58 Admin able to sign agents out of chat LP Lu Parente 2014. 10. 31. Under Review 1 C 5Y 36 Insert KB article link/content into a new ticket LP Lu Parente 2014. 10. 31. Collecting Feedback 0 32 Store customized Twig templates in filesystem for versioning Timo Heil 2014. 10. 29. Collecting Feedback 0 34 Mention creation of linked tickets as notes CM Christian Mattart 2014. 10. 27. Collecting Feedback 0 34 Trigger rule by number of replies on a ticket LR Lukasz Rzanek 2014. 10. 8. Collecting Feedback 0 38 Tree view for linked tickets GN Geoffrey Nimal 2014. 10. 8. Collecting Feedback 0 31 Simplify task of creating a ticket from agent interface CM Christian Mattart 2014. 10. 2. Collecting Feedback 0 44 Add Separate Notification for Mentions in Tickets KS Kris van der Starren 2014. 9. 21. Collecting Feedback 1 KS 11Y 40 Ability to "Notify All Agents" in Triggers KS Kris van der Starren 2014. 9. 18. Collecting Feedback 0 45 Move Messages to Other Tickets KS Kris van der Starren 2014. 9. 15. Collecting Feedback 0 49 Bugzilla Integration R Roshan 2014. 9. 9. Under Review 0 107 Integration with TFS online M Marcin 2014. 8. 14. Under Review 4 M 9Y D 9Y S 8Y 49 Reports - Easy search of labels by date range, organisation etc. W Will 2014. 8. 14. Collecting Feedback 0 44 Add Priority to Android App KS Kris van der Starren 2014. 8. 14. Collecting Feedback 0 47 Secure emails & Customer communications W Will 2014. 8. 14. Collecting Feedback 1 KR 9Y 61 Add CMDB functionality J Justus 2014. 8. 8. Collecting Feedback 0 37 Ability to Show a live updating report for all agents RN Roland Nowak 2014. 7. 26. Collecting Feedback 1 B 11Y 32 Properties in agent interface doesn't wrap text A Amanda 2014. 7. 16. Collecting Feedback 0 60 Download all attachments at once S Sandra 2014. 7. 15. Collecting Feedback 6 JS 8Y AH 8Y SP 8Y CB 6Y 34 Windows 8.1 Notification MR Mark van Ree 2014. 7. 15. Collecting Feedback 0 36 Billing in New Ticket Window MR Mark van Ree 2014. 7. 15. Collecting Feedback 0 45 Forward a ticket via macro A Alex 2014. 7. 14. Collecting Feedback 1 JM 8Y 39 Customize update chat message for agents CM Christian Mattart 2014. 7. 11. Collecting Feedback 0 33 Public tasks should be visible only in the ticket scope CM Christian Mattart 2014. 7. 9. Collecting Feedback 0 31 Linking to ticket without whole view state KS Kris van der Starren 2014. 7. 2. Collecting Feedback 0 42 Enable Escalation Trigger for Main Ticket Owner Only GM Guy Meiri 2014. 6. 27. Collecting Feedback 0 46 Making teams dependant of departments RJ Ronnie Jorgensen 2014. 6. 19. Collecting Feedback 0 41 Links in custom ticket fields A Amanda 2014. 6. 11. Collecting Feedback 0 49 Replace the main user by the first person in CC Geraldine Menard 2014. 5. 28. Collecting Feedback 0 47 Insert KB article into Chat LP Lu Parente 2014. 5. 21. Planning 0 76 Mentioning a ticket Geraldine Menard 2014. 5. 15. Collecting Feedback 3 CM 11Y MS 10Y 10Y 35 New Article Notification LP Lu Parente 2014. 4. 23. Collecting Feedback 1 LP 12Y 41 More powerful "convert ticket to knowledgebase (kb) article" JF Jorge Fdez 2014. 4. 10. Collecting Feedback 0 31 offers kb & tickets to agent when opening a ticket (from agent interface) JF Jorge Fdez 2014. 4. 10. Collecting Feedback 0 28 Keyboard navigation for drop-down fields JD Joe Davis 2014. 4. 4. Collecting Feedback 0 32 Sending history in customer reminders AF Alexandru Filipov 2014. 3. 20. Collecting Feedback 0 38 Better management of organizations and users RJ Ronnie Jorgensen 2014. 3. 18. Collecting Feedback 1 8Y 40 Ticket Layout Editor for Billing ML Mark Lange 2014. 3. 17. Collecting Feedback 0 61 Enable browser spell check in tinyMCE editor GM Guy Meiri 2014. 3. 6. Collecting Feedback 1 2Y 29 Request to have ticket filters similar to email triggers CB Clint Broadhead 2014. 2. 27. Collecting Feedback 1 SW 7Y 37 Restrict agent permissions to Knowledgebase (KB) JW James Warner 2014. 2. 25. Collecting Feedback 1 5Y 35 Sort order and first and last buttons KD Keith DeWald 2014. 2. 11. Collecting Feedback 0 54 Manager Approval Process LL Lenny LaRose 2014. 2. 4. Collecting Feedback 1 DB 12Y 30 Ability to disable or turn off the "Upload a File" feature in chat DN Daniel Nguyen 2014. 2. 4. Under Review 0 30 Customer Feedback preselected options BB Becki Burrows 2014. 2. 4. Collecting Feedback 0 25 Add "Unassigned" to "Set Agent" within Macros CB Clint Broadhead 2014. 1. 24. Collecting Feedback 1 r 10Y 37 Preview feature to create custom email replies JV Jason Voice 2014. 1. 23. Collecting Feedback 1 PB 10Y 28 Include user message in SLA alert email Tommy Jackson 2014. 1. 22. Collecting Feedback 0 48 Filters - On Hold SV Sally Vaughan 2014. 1. 22. Collecting Feedback 0 36 Update ticket via email using action codes CB Clint Broadhead 2014. 1. 15. Collecting Feedback 2 B 7Y RJ 4Y 이전 페이지11페이지…1919페이지2020페이지2121페이지2222페이지2323페이지24현재 페이지2525페이지다음 페이지
