목록 보기 상태 변경 좋아요 제목 / 저자 상태 댓글 활동 31 Make custom user and organisation fields available in list views for persons/organisations MW Michael W. 2017. 6. 30. Collecting Feedback 0 26 Option to have customers' timezone inherit from their organizations' time zone TD Thomas Dakan 2017. 6. 28. Collecting Feedback 1 EL 7Y 19 More positions (and other options) for the chat widget c cjs@software-agentur.com 2017. 6. 22. Collecting Feedback 0 28 Show number of replies by Agent or by User in the ticket overview MW Michael W. 2017. 6. 21. Collecting Feedback 0 23 Possibility to add files to a reply or a note when they are edited (like when i create them) c cjs@software-agentur.com 2017. 6. 21. Collecting Feedback 0 28 Real integration via plugin in CMS c cjs@software-agentur.com 2017. 6. 21. Collecting Feedback 0 22 Internal notes/comments (only for agents) in an article. c cjs@software-agentur.com 2017. 6. 21. Collecting Feedback 0 34 Show if message was edited MW Michael W. 2017. 6. 20. Collecting Feedback 0 36 Separate SLAs in Ticket overview MW Michael W. 2017. 6. 20. Collecting Feedback 1 DS 4Y 33 Renaming and dating Problems after creation MW Michael W. 2017. 6. 18. Collecting Feedback 0 20 JIRA addon to display DeskPro-Tickets in JIRA issue MW Michael W. 2017. 6. 17. Collecting Feedback 0 25 Options to disable more Features for better usability MW Michael W. 2017. 6. 17. Collecting Feedback 0 28 Hiding the Ticket language field MW Michael W. 2017. 6. 17. Collecting Feedback 0 20 Visual fine tuning of Department drow down MW Michael W. 2017. 6. 17. Collecting Feedback 0 30 Show organisation avatar in ticket MW Michael W. 2017. 6. 17. Collecting Feedback 1 CD 9Y 47 API for Satisfaction MW Michael W. 2017. 6. 17. Collecting Feedback 1 s 10Y 28 Change Date Time input format for date fields TD Thomas Dakan 2017. 6. 14. Collecting Feedback 0 39 Download ticket as PDF without agent notes JS Jeroen van der Steen 2017. 6. 12. Collecting Feedback 2 JS 8Y DH 8Y 20 Improvements for the chat feature. c cjs@software-agentur.com 2017. 6. 7. Collecting Feedback 0 25 Allow additional criteria on the default email account triggers CB Chris Booth 2017. 6. 2. Collecting Feedback 0 173 Dark/Night mode theming? KF Kevin Fox 2017. 5. 31. Collecting Feedback 15 1Y AI 1Y TP 10M JS 2M 29 Start Ticket in Agent Interface via URL RM Ryan Melville 2017. 5. 22. Collecting Feedback 1 CD 9Y 31 Extend the allowed Helpdesk 'reset' time beyond 90 days (to unlimited) Paul Davies 2017. 5. 22. Collecting Feedback 0 24 Small Field Names in v5 KO Kyle Oliveira 2017. 5. 18. Collecting Feedback 0 32 Ability for categories in Knowledgebase to be translated when user changes language Paul Davies 2017. 5. 12. Collecting Feedback 0 19 Adding more columns to the 'linked tickets' tab RC Robert Chiu 2017. 5. 11. Collecting Feedback 1 8Y 30 Better naming of embedded images Timo Heil 2017. 5. 9. Collecting Feedback 1 CD 9Y 24 Ability to disable Your Account feature from the portal SH Steve Hersker 2017. 5. 9. Collecting Feedback 0 24 Integrate agent chat with Slack RC Ruth Cheesley 2017. 5. 5. Collecting Feedback 1 YA 7Y 60 Add ability to automatically login the user with an link and token Lauren Cumming 2017. 4. 19. Collecting Feedback 0 54 Ability to create unique date drop downs in reports Lauren Cumming 2017. 4. 19. Collecting Feedback 2 KW 6Y JL 5Y 81 Ability to set an alert when an email has failed to be sent Lauren Cumming 2017. 4. 19. Collecting Feedback 3 VR 7Y SH 7Y SB 6Y 53 Knowledgebase and Downloads Navigation Improvements Lauren Cumming 2017. 4. 19. Under Review 0 47 Ability to report on missed chats Lauren Cumming 2017. 4. 19. In Development 0 32 Improve the delay between New News Posts and New News email notifications Lauren Cumming 2017. 4. 19. Under Review 1 MP 9Y 40 Make the chat/ticket widget editable e.g allow Google Tag Manager to be installed Lauren Cumming 2017. 4. 19. Under Review 1 RC 9Y 46 Audit Log- Changes to Agent Permissions Lauren Cumming 2017. 4. 19. Collecting Feedback 0 30 Change Password field visible when Deskpro has no control over the remote password JM Jon Morby 2017. 4. 18. Collecting Feedback 0 41 Content v2 API POST for Articles/Downloads J Jack 2017. 4. 14. Collecting Feedback 1 CD 9Y 36 Add generic S3 support for 3rd party S3 clusters JM Jon Morby 2017. 3. 30. Collecting Feedback 0 27 Mass Action Forwarding to a person that isnt an agent on the system H Hershey 2017. 3. 28. Collecting Feedback 0 40 Add agent-forwarded messages to ticket through tag TS Tom Schoen 2017. 3. 28. Collecting Feedback 0 48 Sync AD user info KK Kaleb Kaufman 2017. 3. 27. Collecting Feedback 2 SH 9Y DM 5Y 49 Additional Agent Trigger Criteria Lauren Cumming 2017. 3. 24. Under Review 1 J 8Y 51 Ability to restrict certain agents from viewing notes DT Dave Topan 2017. 3. 22. Collecting Feedback 0 50 Ability to Analyze and Manage News Subscribers KR Keith Ritter 2017. 3. 20. Collecting Feedback 1 7Y 45 Azure Logic App connector Nik Smit 2017. 3. 20. Collecting Feedback 0 60 Add ability to select certain times of the day for chat to be available. Ck Christian knouse 2017. 3. 15. Collecting Feedback 1 JB 7Y 26 Add a list of related articles in /kb/{article_id} to the response output MT Michael Thomas 2017. 3. 14. Collecting Feedback 0 51 Allow blocking of domains at chat level JM Jon Morby 2017. 3. 14. Under Review 0 이전 페이지11페이지…1616페이지1717페이지1818페이지19현재 페이지2020페이지2121페이지2222페이지…2525페이지다음 페이지
