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News - Deskpro Support

News

News
Oct 7 2015

New Feature: Draft Snippets

Ben Henley
0
Product
Oct 7 2015

New Feature: Macro Filtering and Folders

Ben Henley
0
Product
Oct 7 2015

New Feature: Snippet & Macro Usage Reporting

Ben Henley
0
Product
Oct 7 2015

DeskPRO Build #420 Released

Chris Padfield
0
Release Announcements
Oct 5 2015

DeskPRO Build #419 Released

Chris Padfield
0
Release Announcements
Sep 30 2015

5 Customer Service Tasks Your Helpdesk Software Should Be Doing For You

Ben Henley
0
Blog
Sep 30 2015

DeskPRO Build #418 Released

Chris Padfield
0
Release Announcements
Sep 23 2015

New Features: Grant Usergroups and Filter Users with Authentication Apps

Ben Henley
0
Product
Sep 23 2015

DeskPRO Build #416 Released

Chris Padfield
0
Release Announcements
Sep 17 2015

DeskPRO Build #415 Released

Chris Padfield
0
Release Announcements
Sep 14 2015

New Feature: Improved On-Premise Password Security

Ben Henley
0
Product
Sep 14 2015

New Feature: Problems and Incidents

Ben Henley
0
Product
Aug 12 2015

DeskPRO Build #414 Released

Chris Padfield
0
Release Announcements
Aug 3 2015

New Feature: Forwarding Email into the Helpdesk Now Improved

Ben Henley
0
Product
Jul 30 2015

DeskPRO Build #413 Released

Chris Padfield
0
Release Announcements
Jul 24 2015

New Feature: Custom Billing Fields

Ben Henley
0
Product
Jul 24 2015

New Feature: Better Email Previews on Mobile Devices

Ben Henley
0
Product
Jul 21 2015

DeskPRO Build #411 Released

Chris Padfield
0
Release Announcements
Jul 21 2015

DeskPRO Build #410 Released

Chris Padfield
0
Release Announcements
Jul 20 2015

New Feature: More Options When Agents Reply by Email

Ben Henley
0
Product
Jul 14 2015

5 Ways To Ruin Your Helpdesk Deployment

Ben Henley
0
Blog
Jul 8 2015

DeskPRO Build #409 Released

Chris Padfield
0
Release Announcements
Jul 7 2015

DeskPRO Build #408 Released

Chris Padfield
0
Release Announcements
Jul 3 2015

Screenshots and Images: Your Secret Weapon for Better Customer Service

Ben Henley
0
Blog
Jun 26 2015

DeskPRO Build #407 Released

Chris Padfield
0
Release Announcements
Jun 25 2015

New Feature: Start a Ticket with an Agent Note

Ben Henley
0
Product
Jun 25 2015

New Feature: Smarter Triggers to Handle Bounces and Auto-Responders

Ben Henley
0
Product
Jun 25 2015

New Feature: Sync Users and Agents from Active Directory, LDAP or Databases

Ben Henley
0
Product
Jun 9 2015

DeskPRO Build #406 Released

Chris Padfield
0
Release Announcements
Jun 8 2015

New DeskPRO Website

Ben Henley
0
Product
May 29 2015

DeskPRO Build #405 Released

Chris Padfield
0
Release Announcements
May 22 2015

DeskPRO Build #404 Released

Chris Padfield
0
Release Announcements
May 18 2015

DeskPRO Build #403 Released

Chris Padfield
0
Release Announcements
May 6 2015

New Feature: Add Organization Fields to Ticket Forms

Ben Henley
0
Product
May 6 2015

New Feature: Round Robins For Online Agents Only

Ben Henley
0
Product
May 6 2015

New Feature: Better Satisfaction Surveys

Ben Henley
0
Product
May 6 2015

New Feature: Multi-level Nested Choice Fields

Ben Henley
0
Product
May 5 2015

DeskPRO Build #402 Released

Chris Padfield
0
Release Announcements
Mar 23 2015

DeskPRO Build #401 Released

Chris Padfield
0
Release Announcements
Mar 18 2015

DeskPRO Build #400 Released

Chris Padfield
0
Release Announcements
Mar 13 2015

DeskPRO Build #399 Released

Chris Padfield
0
Release Announcements
Mar 11 2015

DeskPRO Build #398 Released

Chris Padfield
0
Release Announcements
Mar 6 2015

DeskPRO Build #397 Released

Chris Padfield
0
Release Announcements
Mar 6 2015

Improved Documentation System

Ben Henley
0
Product
Mar 2 2015

DeskPRO Build #396 Released

Chris Padfield
0
Release Announcements
Feb 19 2015

DeskPRO Build #395 Released

Chris Padfield
0
Release Announcements
Feb 7 2015

DeskPRO Build #393 Released

Chris Padfield
0
Release Announcements
Feb 3 2015

New Feature: "Resolve User Hostnames" App

Ben Henley
0
Product
Feb 2 2015

DeskPRO Build #391 Released

Chris Padfield
0
Release Announcements
Feb 2 2015

DeskPRO Build #390 Released

Chris Padfield
0
Release Announcements
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