Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国）
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
피드백
피드백
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
16
Please add Froala to Guides
Scott Hardy
2018. 4. 5.
Collecting Feedback
0
24
Enable team sorting
Jason Pomery
2018. 4. 5.
Under Review
0
24
Comprehensive Integration with Microsoft Dynamics CRM
Scott Parkin
2018. 4. 4.
Collecting Feedback
0
25
Create a check list for a workflow in ticket interface
Azeem Javed
2018. 4. 3.
Collecting Feedback
1
24
EULA for download library
Christoph Strauss
2018. 4. 3.
Collecting Feedback
0
29
Create linked ticket for Macro
David
2018. 4. 2.
Collecting Feedback
0
23
Customizable Ticket Reference for Departments
Grant Dyer
2018. 3. 29.
Collecting Feedback
0
18
Custom Links dropdown in top menu
Eric Lackore
2018. 3. 29.
Collecting Feedback
0
17
Billing applied based on different criteria, not just globally.
Eric Lackore
2018. 3. 29.
Collecting Feedback
1
32
Added functionality for filter searches
Eric A Lackore Jr
2018. 3. 29.
Collecting Feedback
0
19
Option for agents to write in chat after user has left / timed-out
Elizabeth Quezada
2018. 3. 28.
Collecting Feedback
0
25
Add Dates In Search Dialog
Rafie
2018. 3. 27.
Collecting Feedback
0
17
Snippets editing screen needs to be bigger
Stef Mooij
2018. 3. 27.
Collecting Feedback
1
38
@mention a team
Errol
2018. 3. 27.
Collecting Feedback
1
16
2 way Auth & SSO sync
Matt Collier
2018. 3. 26.
Collecting Feedback
0
21
Creating multiple tickets at once
Samuel Waser
2018. 3. 26.
Collecting Feedback
0
14
Ticket Interface to always show top client information
Rafie
2018. 3. 19.
Collecting Feedback
1
16
Ticket description and attachments on ticket level
Andreas Hügin
2018. 3. 16.
Collecting Feedback
1
17
Add a method to identify the original recipients of an EMAIL imported into DeskPRO
Jeroen van der Steen
2018. 3. 15.
Collecting Feedback
0
20
Show ticket Status in Notification Area
Jeroen Geilman
2018. 3. 14.
Collecting Feedback
0
11
Active Directory Authentication and email aliases
Michel Strøm Tandrup
2018. 3. 10.
Collecting Feedback
0
9
Smart parsing improvements for Exchange servers
Michel Strøm Tandrup
2018. 3. 10.
Collecting Feedback
0
15
Add confirmation dialog on Discard Draft button
Christian Mattart
2018. 3. 7.
Collecting Feedback
1
18
Wysiwyg on field type "Display"
Didier Testelin
2018. 3. 2.
Collecting Feedback
0
20
Ability to write descriptions about tasks created on the helpdesk
Rami Ali
2018. 2. 24.
Collecting Feedback
0
18
MobileApp: Option to choose if the enduser shoult be notified when creating a new ticket.
cjs@software-agentur.com
2018. 2. 19.
Collecting Feedback
0
19
I want to be able to create a user while creating a ticket on the Mobile App
cjs@software-agentur.com
2018. 2. 19.
Collecting Feedback
1
32
I would like to see extra permissions added to Reports
Thomas Goulet
2018. 2. 13.
Collecting Feedback
1
21
I would like to be able to create filters and reports for the Flags in tickets
Gemma
2018. 2. 12.
Collecting Feedback
1
27
Using the same intelligent search module for linking tickets like the used one at the merge feature
Zsolt Kiss
2018. 2. 11.
Collecting Feedback
0
12
Editing the visible fields in the Linked tickets area.
Zsolt Kiss
2018. 2. 10.
Collecting Feedback
0
28
Show new password requirements for users registering
James Kullberg
2018. 2. 9.
Collecting Feedback
1
19
More advanced rules to add users to Organizations
Michel Strøm Tandrup
2018. 2. 9.
Collecting Feedback
0
14
Allow agents to follow an organisation (without using triggers)
Matt Collier
2018. 2. 8.
Collecting Feedback
1
34
Add new setting for agent's: "Default Ticket Reply Type"
Claire Collier
2018. 1. 26.
Collecting Feedback
2
39
I would like to see a separate field for 'middle name' to use in snippets
Philipp Bartsch
2018. 1. 17.
Collecting Feedback
0
33
Listing my Feedback subscriptions
Zsolt Kiss
2018. 1. 14.
Collecting Feedback
0
32
Twilio SMS Integration to Allow Fields
Sana Lakdawala
2018. 1. 12.
Collecting Feedback
0
25
An automatic article translator would be really useful
Hooman
2018. 1. 12.
Collecting Feedback
1
27
Problem and Incident Enhancement
Ben Willis
2018. 1. 5.
Collecting Feedback
0
29
Collapse possibility of the PROPERTIES section
Zsolt Kiss
2017. 12. 23.
Collecting Feedback
0
24
Ability to tag agents with categories
Kevin Horn
2017. 12. 21.
Collecting Feedback
0
24
Make user registration fields more available for user
David
2017. 12. 21.
Collecting Feedback
0
40
Reordering possibility of the opened ticket tabs.
Zsolt Kiss
2017. 12. 13.
Collecting Feedback
1
45
Agent Dashboard of important reports
Gemma
2017. 12. 13.
Collecting Feedback
1
53
Using snippets in the Follow up section also
Zsolt Kiss
2017. 12. 7.
Collecting Feedback
2
36
Separate Agent Permission to edit own Messages
Grote, Sebastian
2017. 11. 28.
Collecting Feedback
3
30
Reordering ticket list
Zsolt Kiss
2017. 11. 23.
Collecting Feedback
0
18
Minor change for email details display drop down from ticket time location
Kevin Horn
2017. 11. 20.
Collecting Feedback
0
40
Enabling permissions on macros for Teams
Paul Davies
2017. 11. 20.
Collecting Feedback
3