Listanézet Állapotváltozás Cím Állapotváltozás Hozzászólás? Tevékenység Send notification to cc'd participants when ticket owner adds a reply to a ticket created in the portal (and vice versa) Planning Collecting Feedback 0 SW Downloading documents Planning Collecting Feedback 0 KH Getting notification if somebody add a comment to one of the tasks I'm concerned in Planning Collecting Feedback 1 API v2: POST messages into /tickets/{id}/messages as end user Planning Collecting Feedback 0 HH Modify the selected form layouts that a new custom field is added to by default Planning Collecting Feedback 2 C DT DA A separate agent permission to be able to control agent followers Planning Collecting Feedback 1 C Snippets Autocomplete! Planning Collecting Feedback 0 JC Forward Tickets Planning Collecting Feedback 0 R Chat full log Planning Collecting Feedback 0 JJ "Important" NOTE Planning Collecting Feedback 1 D JG Separate naming for custome fileds Planning Collecting Feedback 0 PB Option to disable the Agent profile picture sync from Active Directory Planning In Development 0 SW Follow Up - Change Department Planning Collecting Feedback 0 D Add an option to automatically display inline responses in ticket messages and ticket notification emails Planning Collecting Feedback 0 IG DPQL: tickets.date_first_agent_note Planning Collecting Feedback 0 R CRM required fields need to be mandatory whenever a new user is created Planning Collecting Feedback 0 Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission Planning Collecting Feedback 0 JS Fixed Ticket Title Planning Collecting Feedback 0 C Ability to reference an external ticket responses email subject through a variable Planning Collecting Feedback 0 RW New functions for new multibrand actions Planning Collecting Feedback 0 SW Send secure links to documents rather than the documentn themselves when emailing a user Planning Collecting Feedback 0 KH Custom from and to dates in reports dashboards Planning Collecting Feedback 0 TG Working hours and Chat Planning Collecting Feedback 1 GG SB Searchable Custom Dropdown Field Planning Collecting Feedback 0 NO Duplicate Custom Fields Planning Collecting Feedback 0 BT Improve the refresh behaviour when adding multiple labels to a ticket Planning Collecting Feedback 0 TV Ability to Edit Follow up Planning Collecting Feedback 1 EL PW Sorting of predefined choices Planning Collecting Feedback 0 PB Editing problems/incidents after creation Planning Collecting Feedback 0 RC Allow incoming emails from our company domain to be set as agent notes Planning Collecting Feedback 2 j EL ND User registration custom form layout Planning Collecting Feedback 1 NS Add ability to create follow-ups with macros Planning Collecting Feedback 2 JS CR K Forcefully expose ticket reference to agents Planning Collecting Feedback 2 SW EL SG Reports to track ticket deflection Planning Collecting Feedback 2 JI K Add option to use follow-ups as criteria in filters, searches and/or reports Planning Collecting Feedback 0 JS Exclude a user from a support ticket Planning Planning 0 CN Enable triggers to jump Planning Collecting Feedback 0 PB Multiple signatures per agent Planning Collecting Feedback 3 FY C MB AC Ticket Creation by Note Only Planning Collecting Feedback 0 TG Automatic single sign on with active directory Planning Collecting Feedback 0 T Make a list of used trigger variables Planning Collecting Feedback 0 PB Add Field Description in Agent Interface Planning Collecting Feedback 0 LL Force a new ticket form refresh to send data through a URL Planning Collecting Feedback 0 JS Inform organizational contact when one of their users submits feedback Planning Collecting Feedback 0 TV Ability to see to whom the USER addressed emails that were imported into the system Planning Collecting Feedback 0 JS Split the edit/delete permissions for notes & messages Planning Collecting Feedback 0 EL Default Brand/Departments by Agent Planning Collecting Feedback 2 TG MT S Widget: Expose more functionality through public APIs Planning Under Review 0 NO Push notifications for the DeskPRO mobile apps Planning Collecting Feedback 1 (Y RT Add an 'unspecified' option for Department, and make Department required for closure. Planning Collecting Feedback 0 J Előző oldal11. oldal…1212. oldal1313. oldal1414. oldal15Jelenlegi oldal1616. oldal1717. oldal1818. oldal…2424. oldalKövetkező oldal
