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News

News
SEP 11 2017

‘On hold’ Escalation Event Added

Benedict Sycamore
0
Product
AUG 23 2017

Deskpro 5.9.0, 5.9.1

Benedict Sycamore
0
Release Announcements
AUG 1 2017

Deskpro Build #5.8.1 Released

Colin Dunn
0
Release Announcements
JUL 18 2017

Deskpro 5.8.0

Christopher Nadeau
0
Release Announcements
JUL 5 2017

Full Ticket Forwarding

Colin Dunn
1
Product
JUL 5 2017

New Snippets Interface

Colin Dunn
0
Product
JUL 5 2017

Permissions for Tasks and Macros

Colin Dunn
0
Product
JUL 5 2017

DeskPRO 5.7.0, 5.7.1

Christopher Nadeau
0
Release Announcements
JUN 15 2017

DeskPRO Build #5.6.2, #5.6.3 and #5.6.4

Christopher Nadeau
0
Release Announcements
JUN 7 2017

DeskPRO Build #5.6.1 Released

Zara Marchesi
0
Release Announcements
MAY 31 2017

DeskPRO Build #5.6 Released

Colin Dunn
0
Release Announcements
MAY 30 2017

New Chat Widget colors available

Zara Marchesi
0
Product
MAY 30 2017

Trello Helpdesk Integration with Deskpro

Zara Marchesi
0
Product
MAY 8 2017

DeskPRO Build #5.5.7 Released

Christopher Nadeau
0
Release Announcements
MAY 2 2017

DeskPRO Build #5.5.6 Released

Christopher Nadeau
0
Release Announcements
APR 25 2017

DeskPRO Build #5.5.5 Released

Christopher Nadeau
0
Release Announcements
APR 11 2017

DeskPRO Build #5.5.4 Released

Lauren Cumming
0
Release Announcements
APR 3 2017

DeskPRO Build #5.5.3 Released

Lauren Cumming
0
Release Announcements
MAR 23 2017

DeskPRO Build #5.5.2 Released

Lauren Cumming
0
Release Announcements
MAR 14 2017

DeskPRO Build #5.5.1 Released

Lauren Cumming
0
Release Announcements
MAR 13 2017

Ability to filter the reports dashboard by team (5.5)

Lauren Cumming
0
Product
MAR 13 2017

Extract Zip (gzip/tar) files and download specific files only (5.5)

Lauren Cumming
0
Product
MAR 13 2017

Added Hijri calendar (Arabic) for custom date fields (5.5)

Lauren Cumming
0
Product
MAR 13 2017

Option to disable CSP headers (5.5)

Lauren Cumming
0
Product
MAR 13 2017

Ability to disable certificate validation for SMTP outgoing email settings (5.5)

Lauren Cumming
0
Product
MAR 13 2017

Reject mail based on DKIM/SPF headers (5.4)

Lauren Cumming
0
Product
MAR 13 2017

Zapier Helpdesk Integration with Deskpro

Lauren Cumming
0
Product
MAR 13 2017

Setting to disable email preview text (5.2)

Lauren Cumming
0
Product
MAR 13 2017

Extension of Authentication Options (5.2)

Lauren Cumming
0
Product
MAR 13 2017

Extension of Audit Logs (5.2)

Lauren Cumming
0
Product
MAR 13 2017

Reporting Hierarchy (5.1)

Lauren Cumming
0
Product
MAR 13 2017

DeskPRO Build #5.5 Released

Lauren Cumming
0
Release Announcements
JAN 31 2017

DeskPRO Build #5.4.0 Released

Christopher Nadeau
0
Release Announcements
JAN 20 2017

DeskPRO Build #5.3.2 Released

Lauren Cumming
0
Release Announcements
JAN 20 2017

DeskPRO Build #5.3.1 Released

Lauren Cumming
0
Release Announcements
JAN 17 2017

New Feature: Click-to-edit fields on tickets

Lauren Cumming
0
Product
JAN 17 2017

New Feature: Custom Fields as Rules in Layouts

Lauren Cumming
0
Product
JAN 17 2017

DeskPRO Build #5.3 Released

Lauren Cumming
2
Release Announcements
DEC 19 2016

DeskPRO Build #5.2.5 Released

Lauren Cumming
0
Release Announcements
DEC 15 2016

DeskPRO Build #5.2.4 Released

Lauren Cumming
0
Release Announcements
DEC 14 2016

DeskPRO Build #5.2.3 Released

Lauren Cumming
0
Product
DEC 9 2016

DeskPRO Build #5.2.2 Released

Lauren Cumming
0
Release Announcements
DEC 8 2016

DeskPRO Build #5.2.1 Released

Lauren Cumming
0
Release Announcements
DEC 7 2016

Removal of support for Internet Explorer 9

Lauren Cumming
0
Product
DEC 7 2016

DeskPRO Build #5.2 Released

Lauren Cumming
0
Release Announcements
NOV 29 2016

New DeskPRO Feature: Design Changes

Lauren Cumming
3
Product
NOV 1 2016

DeskPRO Build #5.1.4 Released

Lauren Cumming
0
Release Announcements
NOV 1 2016

DeskPRO Build #5.1.3 Released

Lauren Cumming
0
Release Announcements
NOV 1 2016

DeskPRO Build #5.1.2 Released

Lauren Cumming
0
Release Announcements
SEP 21 2016

DeskPRO Build #5.1 Released

Lauren Cumming
0
Release Announcements
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