Admin
- How do I customize the text that appears on my Help Center?
- How do I change the logo on the agent login screen?
- I'm having trouble with some forwarded emails not showing in the interface.
- What does the error: "Error with your forwarded email" mean?
- How do I set up an Outlook account as a ticket account for Cloud?
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I'm having trouble getting variables in custom phrases to work
Publicado: 09/06/2015
027/09/2023 -
How do I bulk delete tickets?
Publicado: 04/02/2015
003/10/2023 -
Customizing the color of charts on custom dashboards
Publicado: 30/08/2023
021/12/2023 -
Common Email Conversion Code Replacements
Publicado: 16/06/2020
003/01/2024 -
What documentation is available for Deskpro?
Publicado: 15/09/2023
009/01/2024 -
What limitations do the trial versions have?
Publicado: 19/04/2016
009/01/2024 -
How do I generate a HAR file for troubleshooting?
Publicado: 25/10/2017
014/08/2024 -
Remove links to attachments in ticket emails
Publicado: 22/01/2024
026/01/2024 -
How do I limit agent access to tickets by department?
Publicado: 12/09/2023
007/02/2024 -
How can I set up agent permissions, permission groups and department access?
Publicado: 07/02/2024
007/02/2024