Using Deskpro
-
I'm having trouble with outgoing email
Publicado: 31/07/2014
030/06/2023 -
How do I send a different auto-reply to new users?
Publicado: 09/09/2014
016/08/2023 -
What are Deskpro security best practices?
Publicado: 08/09/2014
017/04/2018 -
How can I use the JIRA integration?
Publicado: 22/12/2014
016/08/2023 -
I'm having trouble with emails sent via eBay not linking to original tickets
Publicado: 22/12/2014
016/08/2023 -
Can I import the tickets and other information from my legacy helpdesk?
Publicado: 26/01/2015
006/10/2023 -
How do I install the 'Resolve User Hostnames' app
Publicado: 30/01/2015
014/05/2018 -
I'm having trouble getting embedded videos to work correctly
Publicado: 09/02/2015
016/08/2023 -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Publicado: 04/04/2016
016/08/2023 -
How do I embed individual knowledgebase articles in an external app or site?
Publicado: 04/05/2016
016/08/2023 -
How do I install the chat widget in Shopify?
Publicado: 22/06/2016
016/08/2023 -
How do I install the chat widget in Drupal?
Publicado: 22/06/2016
016/08/2023 -
How do I install the chat widget in Joomla?
Publicado: 22/06/2016
016/08/2023 -
How do I install the chat widget in Magento?
Publicado: 22/06/2016
016/08/2023 -
How can I manage validation and decryption of S/MIME encoded emails?
Publicado: 13/03/2017
014/03/2018 -
What do I do if I need a specific feature?
Publicado: 19/04/2017
001/08/2023 -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Publicado: 22/02/2018
016/08/2023 -
How long are outgoing emails retained for in cloud accounts?
Publicado: 09/05/2018
010/02/2022 -
How can I use Zapier with Deskpro?
Publicado: 05/06/2018
009/01/2024 -
QR Code for Mobile App
Publicado: 10/12/2018
010/12/2018 -
How can I set different styling for emails across different brands?
Publicado: 14/02/2019
014/02/2019 -
Why are some automatic Replies added as an internal Note?
Publicado: 21/03/2019
029/08/2023 -
Creating Deskpro Tickets using Google Calendar and Zapier
Publicado: 14/10/2019
029/11/2022 -
Posting updates to Microsoft Teams
Publicado: 24/11/2023
024/11/2023 -
I'm having trouble with an error: "550 Unable to relay"
Publicado: 29/05/2014
008/09/2023 -
I'm having trouble with text formatting
Publicado: 26/06/2014
016/08/2023 -
I'm having trouble with some tickets ending up in random departments
Publicado: 30/07/2014
009/01/2024 -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Publicado: 14/08/2014
016/08/2023 -
How do I bill users or record time spent on support?
Publicado: 02/09/2014
016/08/2023 -
Can I use LDAP to sign in my agents?
Publicado: 09/09/2014
016/08/2023 -
How can I reply to user tickets by email?
Publicado: 10/09/2014
013/09/2023 -
Which version of Deskpro am I using?
Publicado: 27/04/2023
010/05/2023 -
Outbound IP addresses for Deskpro Cloud
Publicado: 20/06/2023
020/06/2023 -
How does user auto-response flood protection function?
Publicado: 22/06/2023
022/06/2023 -
Deskpro Performance on Low-Spec Devices
Publicado: 31/08/2023
031/08/2023 -
How do I automatically separate email that's forwarded into a single inbox?
Publicado: 13/09/2023
013/09/2023 -
How can I improve email previews for certain mobile email apps?
Publicado: 29/08/2023
029/08/2023 -
How do I filter users from an authentication source?
Publicado: 29/08/2023
029/08/2023 -
How does Deskpro determine the sender of an email?
Publicado: 30/08/2023
030/08/2023 -
I'm having trouble with the Start Chat button
Publicado: 30/08/2023
030/08/2023 -
Using the Deskpro API browser
Publicado: 13/09/2023
013/09/2023 -
Why does my helpdesk reject replies to a resolved ticket?
Publicado: 19/09/2023
019/09/2023 -
Deskpro for IT Teams
Publicado: 07/12/2018
020/09/2023