Knowledgebase / Deskpro Legacy

Using hosted Elasticsearch with Deskpro

Ben Henley

2017-11-09

Preventing certain files from being replaced during an automatic update

Christopher Nadeau

2017-11-09

Configuring HTTP verbs on Windows IIS

Christopher Nadeau

2017-11-09

Generating a server report file

Ben Henley

2018-08-06

I've lost admin permissions and I'm locked out of Deskpro On-Premise

Ben Henley

2017-11-10

502 Bad Gateway error

Ben Henley

2014-06-26

Download errors when running from behind a proxy: internal hostname being used

Ben Henley

2023-09-19

Switching from database to filesystem storage or back doesn't change database size

Ben Henley

2017-11-09

Why do all users seem to have the same IP address?

Ben Henley

2023-10-19

Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors

Ben Henley

2019-05-29

"Some HTTP methods are being blocked by your server" error

Ben Henley

2023-07-20

MySQL "writing file" error

Ben Henley

2017-11-09

Installing Elasticsearch

Ben Henley

2017-11-09

Updating to New Admin (from a build before #327)

Christopher Nadeau

2023-08-31

Enable archiving to increase performance with very large ticket numbers

Ben Henley

2023-08-31

Very slow performance on Windows (DP_DATABASE_HOST issue)

Ben Henley

2020-06-26

Can't change invalid upload_tmp_dir value

Ben Henley

2017-11-09

What is Deskpro Cloud?

Ben Henley

2023-08-31

I'm having trouble being locked out of my helpdesk by IP whitelisting

Ben Henley

2023-10-03

How do I enable SSL on Deskpro On-Premise?

Ben Henley

2023-06-08

'Unable to allocate memory for pool' error

Ben Henley

2017-11-10

I am not getting full-text search from the new search bar

Ben Henley

2017-11-09

How can I change the new chat notification sound?

Ben Henley

2017-11-09

Can I see the Deskpro source code?

Ben Henley

2017-11-09

Preparing your Deskpro v5 instance for migration to Deskpro Horizon

Phil Rigby

2023-05-10

Disable Suhosin

Christopher Nadeau

2014-09-02

How do I enable logging for incoming email processing?

Chris Padfield

2022-02-10

How do I reset an admin password in Deskpro On-Premise?

Chris Padfield

2018-12-18

Server requirements

Christopher Nadeau

2017-11-10

PHP version

Christopher Nadeau

2023-07-20

config.php problems

Christopher Nadeau

2017-11-10

Missing extensions

Christopher Nadeau

2017-11-10

Database errors during installation

Christopher Nadeau

2017-11-10

Creating cron job on Linux

Christopher Nadeau

2021-09-02

What documentation is available for Deskpro?

Christopher Nadeau

2023-09-15

Disable clean URLs

Christopher Nadeau

2012-12-11

How to debug cron

Christopher Nadeau

2023-06-28

Fixing logged IP addresses when using Deskpro behind a proxy/load balancer

Christopher Nadeau

2017-11-09

Setting up a Custom Email Address with Deskpro Cloud

Christopher Nadeau

2023-08-16

Restoring after a stuck auto-update

Christopher Nadeau

2017-11-09

Setting up a Windows Scheduled Task

Christopher Nadeau

2023-08-31

I get "File not found" errors when trying to download attachments

Christopher Nadeau

2017-11-10

Updating Deskpro to the latest build

Christopher Nadeau

2023-08-31

Using Deskpro With nginx

Christopher Nadeau

2023-12-11

Moving Deskpro from one server to another

Chris Padfield

2023-09-20

Warning emails about "cron has been active for X minutes"

Christopher Nadeau

2023-08-31

Configuring read-only database for expensive queries

Christopher Nadeau

2023-08-31

Configuring Deskpro to work with proxy servers

Christopher Nadeau

2017-11-09

Using Amazon S3 for storing binary data

Christopher Nadeau

2017-11-09

How do I get started with Deskpro?

Ben Henley

2023-09-15