Deskpro Support

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Deskpro Legacy

Ticket Actions

Paul Davies

2025-02-10
502 Bad Gateway error

Ben Henley

2014-06-26
Download errors when running from behind a proxy: internal hostname being used

Ben Henley

2023-09-19
Switching from database to filesystem storage or back doesn't change database size

Ben Henley

2017-11-09
Overview of a Ticket

Paul Davies

2025-02-10
Filtering & Sorting Tickets

Paul Davies

2025-02-10
Ticket Creation

Paul Davies

2025-02-10
Ticket Assignment

Paul Davies

2025-02-10
Replying to Tickets

Paul Davies

2025-02-10
I've lost admin permissions and I'm locked out of Deskpro On-Premise

Ben Henley

2017-11-10
Prioritizing Tickets

Paul Davies

2025-02-10
Handling Tickets Efficiently

Paul Davies

2025-02-10
Overview of the CRM

Paul Davies

2025-02-10
CRM Profiles

Paul Davies

2025-02-10
Overview of Community

Paul Davies

2025-02-10
Overview of Publish

Paul Davies

2025-02-10
Overview of Messenger

Paul Davies

2025-02-10
Configuring Deskpro to work with proxy servers

Christopher Nadeau

2017-11-09
Creating an OAuth2 application in Office365

Phil Rigby

2023-09-07
Setting up a Windows Scheduled Task

Christopher Nadeau

2023-08-31
I get "File not found" errors when trying to download attachments

Christopher Nadeau

2017-11-10
Updating Deskpro to the latest build

Christopher Nadeau

2023-08-31
Using Deskpro With nginx

Christopher Nadeau

2023-12-11
Moving Deskpro from one server to another

Chris Padfield

2023-09-20
Warning emails about "cron has been active for X minutes"

Christopher Nadeau

2023-08-31
Configuring read-only database for expensive queries

Christopher Nadeau

2023-08-31
Generating a server report file

Ben Henley

2018-08-06
How do I get started with Deskpro?

Ben Henley

2023-09-15
[Expert] How do I increase disk space on my Deskpro VM Appliance?

Phil Rigby

2021-06-17
Updating to New Admin (from a build before #327)

Christopher Nadeau

2023-08-31
Preventing certain files from being replaced during an automatic update

Christopher Nadeau

2017-11-09
License error after importing Zendesk data

Ben Henley

2023-05-31
Overview of the Ticketing Interface

Paul Davies

2025-02-10
Configuring HTTP verbs on Windows IIS

Christopher Nadeau

2017-11-09
Where is the On Hold Action?

Emily Booth

2023-05-31
I'm having trouble with knowledgebase articles not loading

Ben Henley

2023-05-25
I'm having trouble with knowledgebase articles only appearing in edit mode

Ben Henley

2023-05-25
Reverting Community to Feedback

Matthew Wray

2023-05-25
How do I change the chat widget language?

Christopher Nadeau

2023-09-18
How do I manage overriding widget and chat settings?

Lauren Cumming

2023-09-18
I'm having trouble with translated words appearing in the wrong order

Ben Henley

2023-05-25
Upscope Integration

Emily Booth

2023-05-25
How do I add ticket properties to user emails?

Christopher Nadeau

2023-05-25
I'm having trouble with some of our portal missing

Ben Henley

2023-08-29
How do I remove chat from my portal while still offering chat on a different site?

Ben Henley

2023-05-25
I'm having trouble deleting a table from a ticket reply

Ben Henley

2023-08-16
I'm having trouble with my macro not adding text to a reply

Ben Henley

2023-09-15
I'm having trouble with an error: "mistakes with form"

Ben Henley

2023-08-16
Why are there two Google authentication apps in Deskpro? (Old)

Ben Henley

2023-08-16
How can I set up a simple request management process?

Ben Henley

2023-09-25