Deskpro Legacy
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How long can User open a Resolved ticket
Paskelbta: 2019-04-15
02023-08-24 -
API: Setting contact data
Paskelbta: 2023-08-29
02023-08-29 -
Deskpro API usage examples
Paskelbta: 2014-09-10
02023-08-29 -
I'm having trouble with duplicate actions from a custom trigger
Paskelbta: 2014-09-08
02023-08-29 -
Can I use Deskpro automation for integration with JIRA?
Paskelbta: 2014-12-22
02023-08-29 -
Can I let users log in to Deskpro using their existing accounts from other systems?
Paskelbta: 2015-01-26
02023-08-29 -
How to Download a Process Log
Paskelbta: 2019-02-11
02023-08-29 -
How do I stop agent names appearing in the 'From:' field of emails?
Paskelbta: 2015-01-26
02023-08-29 -
Change welcome message based on usergroup
Paskelbta: 2013-01-03
02023-08-29 -
How can I add translations for the Welcome Message on the Portal?
Paskelbta: 2019-12-19
02023-08-29 -
I'm having trouble with poor performance or a slow agent interface on some computers
Paskelbta: 2015-06-29
02023-08-29 -
I'm having trouble with an error: "The email address is already in use"
Paskelbta: 2016-01-06
02023-08-29 -
How do I change the From: name used for agent notifications? I don't want the emails to appear to be "From" the user
Paskelbta: 2016-04-12
02023-08-29 -
How can I improve email previews for certain mobile email apps?
Paskelbta: 2015-07-24
02023-08-29 -
How do I filter users from an authentication source?
Paskelbta: 2015-09-22
02023-08-29 -
How do I generate a report that doesn't include tickets created on the weekend?
Paskelbta: 2018-05-08
02023-08-29 -
How do I add an organization-wide email signature?
Paskelbta: 2018-05-24
02023-08-29 -
Overriding Messenger settings
Paskelbta: 2020-07-15
02023-08-31 -
How to display a ticket custom field in an email template or portal template
Paskelbta: 2015-07-16
02023-08-31 -
How can I change the name of the "Contact Us" tab?
Paskelbta: 2016-11-16
02023-08-30 -
Number of tickets created this year month by month compared to last year
Paskelbta: 2021-07-20
02023-08-30 -
I'm having trouble with the Start Chat button
Paskelbta: 2016-03-10
02023-08-30 -
Can I track a Service Level Agreement within Deskpro?
Paskelbta: 2014-09-10
02023-08-30 -
I'm having trouble with the round robin working properly
Paskelbta: 2015-06-18
02023-08-30 -
How do I restrict access to parts of my portal?
Paskelbta: 2014-05-29
02023-08-30 -
Ticket followers replying by email is going to the user not the agent
Paskelbta: 2014-06-03
02023-08-30 -
How can I ensure that Knowledgebase content is regularly reviewed and updated?
Paskelbta: 2023-07-26
02023-08-30 -
How do I delete all my test tickets?
Paskelbta: 2015-06-15
02023-08-30 -
How do I hide the 'contact us' tab on the front portal page?
Paskelbta: 2017-11-28
02023-08-31 -
How do I follow up automatically when a user stops replying?
Paskelbta: 2023-09-01
02023-09-01 -
How do I set up an internal knowledgebase for agents only?
Paskelbta: 2014-08-14
02023-09-08 -
How can I make a department visible to agents only?
Paskelbta: 2014-11-10
02023-09-07 -
How can I automatically respond to users to let them know our office is closed?
Paskelbta: 2015-08-14
02023-09-07 -
Removing Comments on Satisfaction
Paskelbta: 2018-12-07
02023-09-08 -
Data Import & Migrations
Paskelbta: 2018-02-27
02023-09-08 -
Can Deskpro send SMS text notifications?
Paskelbta: 2014-09-25
02023-09-08 -
Making email templates brand specific
Paskelbta: 2019-06-26
02023-10-19 -
How do I set up a new user registration form?
Paskelbta: 2015-02-09
02023-09-08 -
Average resolution time of tickets
Paskelbta: 2021-07-20
02023-09-08 -
Show tickets in order of the number of different agents who replied
Paskelbta: 2016-02-24
02023-09-08 -
Reports widget override examples
Paskelbta: 2019-01-29
32023-09-08 -
First Contact Resolution
Paskelbta: 2021-07-20
02023-09-08 -
Average time till first response
Paskelbta: 2021-07-20
02023-09-08 -
"Please reference a specific column" error
Paskelbta: 2015-11-23
02023-09-08 -
Customising colour of charts on report custom dashboards
Paskelbta: 2021-08-12
02023-09-08 -
List of tickets that haven't had an agent reply in over 24 hours
Paskelbta: 2021-07-20
02023-09-08 -
What do I use in a query to retrieve the email address of ticket users?
Paskelbta: 2014-10-08
02023-09-08 -
Can I use Active Directory to sign in my agents?
Paskelbta: 2014-09-09
02023-09-08 -
How do I include ticket account addresses in emails?
Paskelbta: 2015-06-22
02023-09-08 -
I'm having a trouble with users being unable to add attachments to tickets
Paskelbta: 2014-06-10
02023-09-11