Deskpro Legacy
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I'm having trouble with an error: "Your message was not accepted because you are sending from an unknown email address."
Paskelbta: 2014-12-18
02023-09-11 -
I'm having trouble with Exchange not sending displaying the 'From:' field
Paskelbta: 2014-08-11
02023-09-11 -
I'm having trouble with forwarding user emails to the helpdesk
Paskelbta: 2014-10-28
02023-09-11 -
I'm having trouble with tickets created via email identifying the wrong user
Paskelbta: 2014-10-28
02023-09-11 -
How can I connect Deskpro to other apps that aren't yet integrated?
Paskelbta: 2018-06-06
02023-09-12 -
How do I manually run the email processing command?
Paskelbta: 2013-04-09
02023-09-13 -
Using an Office365 Email Account for Cloud
Paskelbta: 2020-09-29
02023-09-12 -
How do I limit agent access to tickets by department?
Paskelbta: 2014-08-12
12023-09-12 -
Change the name of the Contact Us tab
Paskelbta: 2015-02-09
02023-09-13 -
I'm having trouble with incoming emails not being turned into tickets
Paskelbta: 2014-07-29
02023-09-13 -
Using the Deskpro API browser
Paskelbta: 2014-11-06
02023-09-13 -
I'm having trouble with getting CAPTCHAs every time I try to log in
Paskelbta: 2015-06-02
02023-09-13 -
I'm having trouble forwarding individual ticket messages to email
Paskelbta: 2014-10-08
02023-09-13 -
How does Deskpro match email replies to their proper tickets?
Paskelbta: 2018-07-26
02023-09-13 -
Can I keep my existing support email address?
Paskelbta: 2014-09-23
02023-09-13 -
How do I automatically tell users who submit tickets by email to use the Help Center?
Paskelbta: 2014-09-16
02023-09-13 -
I'm having trouble with resolved tickets creating new tickets when users reply
Paskelbta: 2014-11-10
02023-09-13 -
I'm having trouble with my portal chat tab
Paskelbta: 2014-07-09
02023-09-13 -
How can I make knowledgebase articles visible to specific users only?
Paskelbta: 2014-11-13
22023-09-13 -
I'm having trouble with my new Gmail ticket account not sending email
Paskelbta: 2014-09-16
02023-09-13 -
Why is the helpdesk rejecting emails when an agent 'Out of Office' automatic reply has been set up?
Paskelbta: 2021-11-15
02023-09-13 -
Show text on the portal only to a certain usergroup
Paskelbta: 2015-06-04
02023-09-13 -
How do I automatically email users when their ticket has been assigned?
Paskelbta: 2014-09-08
02023-09-13 -
Can I show the Satisfaction survey only for tickets in a certain department?
Paskelbta: 2015-06-29
02023-09-14 -
How do I set up round robin ticket assignment?
Paskelbta: 2014-09-10
32023-09-15 -
How do I prevent satisfaction survey requests being sent to particular users?
Paskelbta: 2018-06-05
02023-09-15 -
How do I set up an email account for outgoing messages only?
Paskelbta: 2014-06-03
02023-09-15 -
How can I send automatic SMS notifications to agents?
Paskelbta: 2014-09-05
02023-09-15 -
How can I use Deskpro Mobile?
Paskelbta: 2023-09-15
22023-09-15 -
How can I enable WiActs Single Sign-On?
Paskelbta: 2016-03-16
02023-09-19 -
How do I change the fields on the ticket form?
Paskelbta: 2014-09-16
02023-09-19 -
Can I import data from other systems or helpdesks?
Paskelbta: 2012-10-24
02023-09-20 -
How do I create a custom button for my chat widget?
Paskelbta: 2013-04-22
02023-09-20 -
Messenger Widget Options
Paskelbta: 2020-07-15
02023-09-20 -
I'm having trouble with an error: "Failure 0x51"
Paskelbta: 2015-07-29
02023-09-25 -
How do I translate a custom phrase?
Paskelbta: 2015-01-29
02023-09-25 -
I'm having trouble with an Outlook message recall causing an email loop
Paskelbta: 2015-06-22
02023-09-27 -
How can I switch email clients whilst using Deskpro?
Paskelbta: 2016-09-16
02023-09-27 -
How do I pre-fill ticket form fields automatically for certain users?
Paskelbta: 2018-05-08
02023-09-27 -
How to create a report showing the impact of failed SLAs on Ticket satisfaction
Paskelbta: 2018-07-10
02023-09-27 -
I'm having trouble adding agent names to the body of user notification emails
Paskelbta: 2015-01-07
02023-09-27 -
How can I set up a new brand?
Paskelbta: 2017-01-05
02023-09-27 -
Reports : DPQL Reference
Paskelbta: 2018-03-22
02023-09-27 -
I'm having trouble disabling HTTPS
Paskelbta: 2015-12-09
02023-10-03 -
How do I make a reusable checklist of things to do within a ticket?
Paskelbta: 2015-10-16
02023-10-03 -
How can I best manage out-of-office agents accounts?
Paskelbta: 2015-04-01
02023-10-06 -
What ports do I need open for Deskpro?
Paskelbta: 2023-10-19
02023-10-19 -
Using an opcode cache (OPCache, APC or WinCache)
Paskelbta: 2012-12-05
22023-10-26 -
What are some Deskpro productivity tips for agents?
Paskelbta: 2014-10-28
02024-01-09 -
Creating an Impact, Urgency and Priority matrix
Paskelbta: 2021-03-24
02024-01-09