Actualités / Product - Deskpro Support

25 Sep 2023

Set up User Two Factor Authentication on Enterprise

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Empower customer engagement with Instagram Direct Messaging

Boost agent efficiency with our Asana integration

Simplify task management with the ClickUp integration

Streamline HR management with the PeopleHR app

The new SimpleMDM app makes apple device management simple

We've made it easier to find tickets from specific Users or Organizations

Summarize complex ticket threads with Ticket Summary

Try out the powerful new HTML editor for Knowledgebase Articles

Create Recurring Tickets with Replies or Agent Notes

Refer a friend, earn a $250 gift card - in 3 simple steps

Group and access Queues with more flexibility

Automate repeated processes with Recurring Tickets

Enhance your Voice channel with external transfers

Seamlessly move between Deskpro instances with Workspaces

Benefit from improved navigation between our search features

Effortlessly organize tickets based on channel

Streamline workflows with an improved Ticket Actions menu

Improved the visibility of User and CC fields

Integrate your Copper CRM with Deskpro

Introducing Deskpro's WooCommerce integration

Get even better visibility on tickets

We have simplified creating user profiles

You can now minimize and expand the ticket reply box

Apply quick actions without even opening a ticket

Deskpro introduces its new Zoom app to enhance collaboration

Integrate your Nutshell CRM with Deskpro

Redirect messages to your different brands

Integrate your SurveyMonkey account with Deskpro

We have improved the UI Status and Urgency on Tickets

Manage your reviews on the App Store with our latest channel

Create an access point for your frequently used apps with Bookmarks

New Companies House App launches for your helpdesk

Deskpro Horizon speaks your language!

Add a website of your choice to the helpdesk with our IFrame App

Apply Time and Billing Charges using Email Action Codes

Introducing our new YouTrack integration

Integrate your Xero account with Deskpro

Export multiple pages of tickets as a CSV

Snippet variables now support more custom fields

Improved Global Search Capabilities

Introducing the new Facebook Channel in Deskpro

Manage Agent Working Hours with Shifts

Toggle the display order of ticket messages

You can now search against custom fields to locate tickets

We have added drag and drop to our Kanban View

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu

0

Product (Admin)

6 Dec 2022

Introducing our GitLab integration!

David Anjonrin-Ohu

0

Product (Admin)

28 Nov 2022

We have redesigned the Global Search UI

Lara Proud

0

Product (Agent)

Actualités / Product - Deskpro Support

Product

Set up User Two Factor Authentication on Enterprise

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Empower customer engagement with Instagram Direct Messaging

Boost agent efficiency with our Asana integration

Simplify task management with the ClickUp integration

Streamline HR management with the PeopleHR app

The new SimpleMDM app makes apple device management simple

We've made it easier to find tickets from specific Users or Organizations

Summarize complex ticket threads with Ticket Summary

Try out the powerful new HTML editor for Knowledgebase Articles

Create Recurring Tickets with Replies or Agent Notes

Refer a friend, earn a $250 gift card - in 3 simple steps

Group and access Queues with more flexibility

Automate repeated processes with Recurring Tickets

Enhance your Voice channel with external transfers

Seamlessly move between Deskpro instances with Workspaces

Benefit from improved navigation between our search features

Effortlessly organize tickets based on channel

Streamline workflows with an improved Ticket Actions menu

Improved the visibility of User and CC fields

Integrate your Copper CRM with Deskpro

Introducing Deskpro's WooCommerce integration

Get even better visibility on tickets

We have simplified creating user profiles

You can now minimize and expand the ticket reply box

Apply quick actions without even opening a ticket

Deskpro introduces its new Zoom app to enhance collaboration

Integrate your Nutshell CRM with Deskpro

Redirect messages to your different brands

Integrate your SurveyMonkey account with Deskpro

We have improved the UI Status and Urgency on Tickets

Manage your reviews on the App Store with our latest channel

Create an access point for your frequently used apps with Bookmarks

New Companies House App launches for your helpdesk

Deskpro Horizon speaks your language!

Add a website of your choice to the helpdesk with our IFrame App

Apply Time and Billing Charges using Email Action Codes

Introducing our new YouTrack integration

Integrate your Xero account with Deskpro

Export multiple pages of tickets as a CSV

Snippet variables now support more custom fields

Improved Global Search Capabilities

Introducing the new Facebook Channel in Deskpro

Manage Agent Working Hours with Shifts

Toggle the display order of ticket messages

You can now search against custom fields to locate tickets

We have added drag and drop to our Kanban View

Introducing our new integration with TeamViewer!

Introducing our GitLab integration!

We have redesigned the Global Search UI

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