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Actualités - Deskpro Support

Actualités

Actualités
24 Jan 2023

Deskpro Horizon Release 2023.4

Lara Proud
0
Release Announcements
24 Jan 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
0
Product (Admin)
18 Jan 2023

Deskpro Horizon Release 2023.3

Lara Proud
0
Release Announcements
18 Jan 2023

Manage Agent Working Hours with Shifts

Lara Proud
0
Product (Admin)
10 Jan 2023

Deskpro Horizon Release 2023.2

Lara Proud
0
Release Announcements
9 Jan 2023

Toggle the display order of ticket messages

Lara Proud
0
Product (Agent)
3 Jan 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
0
Release Announcements
7 Dec 2022

Deskpro Horizon Release 2022.49

Lara Proud
0
Release Announcements
6 Dec 2022

You can now search against custom fields to locate tickets

Lara Proud
0
Product (Agent)
6 Dec 2022

We have added drag and drop to our Kanban View

Lara Proud
0
Product (Agent)
6 Dec 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
0
Product (Admin)
6 Dec 2022

Introducing our GitLab integration!

David Anjonrin-Ohu
0
Product (Admin)
29 Nov 2022

Deskpro Horizon Release 2022.48

Lara Proud
0
Release Announcements
28 Nov 2022

We have redesigned the Global Search UI

Lara Proud
0
Product (Agent)
28 Nov 2022

We have changed the color of Agent Notes

Lara Proud
0
Product (Agent)
28 Nov 2022

We are launching the Beta version of our Kanban View

Lara Proud
0
Product (Agent)
28 Nov 2022

Ticket messages will open at the top of the most recent message

Lara Proud
0
Product (Agent)
28 Nov 2022

Introducing our new Azure DevOps app!

David Anjonrin-Ohu
0
Product (Admin)
22 Nov 2022

Deskpro Horizon Release 2022.47

Lara Proud
0
Release Announcements
21 Nov 2022

Deskpro 2022.2.0

Lara Proud
0
Release Announcements
21 Nov 2022

Deskpro 2022.1.1

Lara Proud
0
Release Announcements
15 Nov 2022

Deskpro Horizon Release 2022.46

Lara Proud
0
Release Announcements
15 Nov 2022

Let us know what you think of prospective Deskpro features

Lara Proud
0
Product (Agent)
8 Nov 2022

Deskpro Horizon Release 2022.45

Lara Proud
0
Release Announcements
8 Nov 2022

You can now download a list of tickets as a CSV file

Lara Proud
0
Product (Agent)
1 Nov 2022

Deskpro Horizon Release 2022.44

Lara Proud
0
Release Announcements
1 Nov 2022

We have updated the design for ticket views in the helpdesk

Lara Proud
0
Product (Agent)
1 Nov 2022

We have enhanced the usefulness of our Labels feature

Lara Proud
0
Product (Agent)
1 Nov 2022

Make managing Users seamless with SCIM provisioning

Lara Proud
0
Product (Admin)
25 Oct 2022

Deskpro Horizon Release 2022.43

Lara Proud
0
Release Announcements
25 Oct 2022

We've made the helpdesk faster by optimizing loading speeds

Lara Proud
0
Product (Agent)
25 Oct 2022

We have improved our Search functionality

Lara Proud
1
Product (Agent)
20 Oct 2022

Microsoft has now deprecated Basic Authentication for Office365 accounts

Lara Proud
0
News
18 Oct 2022

Deskpro Horizon Release 2022.42

Lara Proud
0
Release Announcements
17 Oct 2022

Introducing our new HubSpot app

Lara Proud
0
Product (Admin)
17 Oct 2022

Introducing our new Pipedrive app

Lara Proud
0
Product (Admin)
11 Oct 2022

Deskpro Horizon Release 2022.41

Lara Proud
0
Release Announcements
10 Oct 2022

We have increased the flexibility of the interface with resizable panels

Lara Proud
0
Product (Agent)
10 Oct 2022

Get instant context with our new ticket preview feature

Lara Proud
0
Product (Agent)
10 Oct 2022

Introducing our new Scratchpad App for convenient note-taking

Lara Proud
0
Product (Agent)
4 Oct 2022

Deskpro Horizon Release 2022.40

Lara Proud
0
Release Announcements
4 Oct 2022

We have enhanced the design of our Header Bar and Tabs

Lara Proud
0
Product (Agent)
4 Oct 2022

We have reduced the size of the reply box default state

Lara Proud
0
Product (Agent)
4 Oct 2022

Active Status is now visible on Agent Avatars across the interface

Lara Proud
0
Product (Agent)
4 Oct 2022

You can add Macros to run at ticket creation

Lara Proud
0
Product (Agent)
28 Sep 2022

Deskpro Horizon Release 2022.39.0

Lara Proud
0
Release Announcements
28 Sep 2022

We have optimized ticket loading speed

Lara Proud
0
Product (Agent)
20 Sep 2022

Deskpro Horizon Release 2022.38.0

Lara Proud
0
Release Announcements
20 Sep 2022

We have created two new SLA types

Lara Proud
0
Product (Admin)
20 Sep 2022

Set a User's organization automatically with a new Trigger Rule

Lara Proud
0
Product (Admin)
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