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Actualités / Product - Deskpro Support

Product

Catégorie Actualités
6 juil. 2016

Create a Multi-Brand Helpdesk with DeskPRO

Lauren Cumming
Product
25 mai 2016

New & Improved DeskPRO Portal

Ben Henley
Product
12 avr. 2016

New Feature: Keep Files On Your Users (Literally)

Ben Henley
Product
7 avr. 2016

New DeskPRO Portal

Ben Henley
Product
19 nov. 2015

New Feature: Auto-save New Tickets

Ben Henley
Product
7 oct. 2015

New Feature: Draft Snippets

Ben Henley
Product
7 oct. 2015

New Feature: Macro Filtering and Folders

Ben Henley
Product
7 oct. 2015

New Feature: Snippet & Macro Usage Reporting

Ben Henley
Product
23 sept. 2015

New Features: Grant Usergroups and Filter Users with Authentication Apps

Ben Henley
Product
14 sept. 2015

New Feature: Improved On-Premise Password Security

Ben Henley
Product
14 sept. 2015

New Feature: Problems and Incidents

Ben Henley
Product
3 août 2015

New Feature: Forwarding Email into the Helpdesk Now Improved

Ben Henley
Product
24 juil. 2015

New Feature: Custom Billing Fields

Ben Henley
Product
24 juil. 2015

New Feature: Better Email Previews on Mobile Devices

Ben Henley
Product
20 juil. 2015

New Feature: More Options When Agents Reply by Email

Ben Henley
Product
25 juin 2015

New Feature: Start a Ticket with an Agent Note

Ben Henley
Product
25 juin 2015

New Feature: Smarter Triggers to Handle Bounces and Auto-Responders

Ben Henley
Product
25 juin 2015

New Feature: Sync Users and Agents from Active Directory, LDAP or Databases

Ben Henley
Product
8 juin 2015

New DeskPRO Website

Ben Henley
Product
6 mai 2015

New Feature: Add Organization Fields to Ticket Forms

Ben Henley
Product
6 mai 2015

New Feature: Round Robins For Online Agents Only

Ben Henley
Product
6 mai 2015

New Feature: Better Satisfaction Surveys

Ben Henley
Product
6 mai 2015

New Feature: Multi-level Nested Choice Fields

Ben Henley
Product
6 mars 2015

Improved Documentation System

Ben Henley
Product
3 févr. 2015

New Feature: "Resolve User Hostnames" App

Ben Henley
Product
8 déc. 2014

New Feature: More Powerful JIRA Integration

Ben Henley
Product
6 nov. 2014

NEW Single Sign-On (SSO) Helpdesk Authentication

Ben Henley
Product
6 nov. 2014

New Feature: Interactive API Browser

Ben Henley
Product
6 nov. 2014

New Feature: Per-User and Per-Organization Fields

Ben Henley
Product
3 nov. 2014

New Feature: Quick Actions

Ben Henley
Product
3 nov. 2014

New Feature: Web Hook Variables

Ben Henley
Product
9 oct. 2014

New Feature: Reopen Tabs

Ben Henley
Product
8 oct. 2014

New Feature: Ticket Search for Users

Ben Henley
Product
8 oct. 2014

New Feature: Sort Search Results

Ben Henley
Product
2 oct. 2014

New Feature: Primary Teams

Ben Henley
Product
2 oct. 2014

New Feature: Better Search for Users

Ben Henley
Product
2 oct. 2014

New Feature: Email Log Mass Actions

Ben Henley
Product
2 oct. 2014

New Feature: Shift-Click To Open Tabs In Background

Ben Henley
Product
2 oct. 2014

New Feature: Chat Search

Ben Henley
Product
2 oct. 2014

New Feature: Time for a Team Picture

Ben Henley
Product
2 oct. 2014

New Feature: Department Avatars

Ben Henley
Product
2 oct. 2014

New Feature: Close Tabs in Bulk

Ben Henley
Product
2 oct. 2014

New Feature: Create Tasks Automatically

Ben Henley
Product
2 oct. 2014

New Feature: Even Better Automation

Ben Henley
Product
2 oct. 2014

New Feature: This Season's Designer Labels

Ben Henley
Product
11 sept. 2014

New Feature: Don't 'Remember Me'

Ben Henley
Product
28 août 2014

New Feature: More Control Over Agent Notifications

Ben Henley
Product
28 août 2014

New Feature: Set Up Permissions Faster

Ben Henley
Product
28 août 2014

New Feature: Fast & Full-Text Search

Ben Henley
Product
28 août 2014

Agent Interface Improved

Ben Henley
Product
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