Passer au contenu principal
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contactez-Nous

Nouveau sur Deskpro Support? Créer un compte

Mot de passe oublié ?

Tableau de bord

Actualités

mai 24

Release Announcements

Deskpro Horizon Release 2022.21.57

Improved ticket filtering functionality for Agents We are pleased to announce our latest release which includes the addition of our new List Builder. We have been working hard to continuously improve the power and functionality of filtering tickets in Deskpro....

mai 17

Release Announcements

Deskpro Horizon Release 2022.20.56

New Channels added to On-Premise Deskpro is proud to announce that Voice, SMS, WhatsApp & Twitter channels are now available On-Premise. We have been working hard over the past few months to bring the full multi-channel experience of Deskpro On-Premise, inline...

mai 10

Release Announcements

Deskpro Horizon Release 2022.19.55

We are delighted to announce the latest release of Deskpro Horizon, included are the following improvements:

mars 9

Release Announcements

Deskpro 2022.1.0 Release

We are pleased to announce the release of Deskpro version 2022.1.0. This is a bugfix release. Bug Fixes SC - 63890 - Move Google fonts loading to product and allow to disable it SC - 64608 - Add an existing user as a...

févr. 1

Release Announcements

Deskpro 2022.0.0 Release

We are pleased to announce the release of Deskpro version 2022.0.0. This includes a mixture of general improvements, bug fixes and security improvements. Bug Fixes

janv. 21

News

Deskpro are an official Help to Grow: Digital Vendor

We are pleased to announce that Deskpro has been selected as one of 8 official software vendors on the UK Government's Help to Grow: Digital Scheme, which will help UK based SMEs to identify their digital technology needs and assist them...

déc. 13

News

About Deskpro On-Premise and the Log4j 0-day vulnerability

On 9th December, a high severity vulnerability in a popular software library Log4j was disclosed publicly (CVE-2021-44228). This library is used in thousands of projects across every industry, and so this particular vulnerability has garnered a lot of...

déc. 1

Release Announcements

Deskpro 2021.2.0

We are pleased to announce the release of Deskpro version 2021.2.0. This includes a mixture of general improvements, bug fixes and security improvements. General Improvements:

sept. 16

Release Announcements

Deskpro 2021.1.9 Release

We are pleased to announce the release of Deskpro version 2021.1.9. This includes a mixture of general improvements, bug fixes and security patches. ⠀General Improvements: CH-25401 - Appearance of HTML tables sent in via email improved CH-37970 - Minor change to...

juil. 13

Release Announcements

Deskpro 2021.1.8 Release

We are pleased to announce the release of Deskpro version 2021.1.8. This is a bug fix release with the following changes: PR-6045: Fixes magic link open redirect PR-6049: Fixes PDF generator not respecting proxy settings

Voir toutes les actualités

Base de connaissances

Legacy: How-to Videos (17)
Voir tous les articles dans Legacy: How-to Videos
🌱

Getting Started (21)
Voir tous les articles dans Getting Started

Legacy: Getting Started (18)
Voir tous les articles dans Legacy: Getting Started

Sales, Billing & Legal (29)
Voir tous les articles dans Sales, Billing & Legal

Using Deskpro (263)
Voir tous les articles dans Using Deskpro

Additional Services (15)
Voir tous les articles dans Additional Services

Developer & Reporting (98)
Voir tous les articles dans Developer & Reporting

Managing Deskpro On-Premise (132)
Voir tous les articles dans Managing Deskpro On-Premise

Remarques

Sujets abordés

Voir tous les sujets

Derniers changements de statuts

Voir tous les changements de statut

Guides

 View all Guides
🐘
🐘

Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.

View Guide
🐘
🐘

Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.
🐘
🐘

Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.

View Guide
🐘
🐘

Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.
🐘
🐘

On-Premise Controller

Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator

View Guide
🐘
🐘

On-Premise Controller

Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator

Legacy - Agent Guide

This guide provides an overview of how to use a Deskpro Legacy helpdesk as an Agent.

View Guide

Legacy - Agent Guide

This guide provides an overview of how to use a Deskpro Legacy helpdesk as an Agent.