Passer au contenu principal
Deskpro Support
Français
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语(美国)
영어
Contactez-Nous
Connexion
Nouveau sur Deskpro Support?
Créer un compte
Rester connecté ?
Besoin d'un rappel de mot de passe?
Centre d'aide
Actualités
Product
Actualités / Product - Deskpro Support
Product
Souscrire
Catégorie
Actualités
10 oct.
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
0
Product (Agent)
4 oct.
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
0
Product (Agent)
4 oct.
2022
We have reduced the size of the reply box default state
Lara Proud
0
Product (Agent)
4 oct.
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
0
Product (Agent)
4 oct.
2022
You can add Macros to run at ticket creation
Lara Proud
0
Product (Agent)
28 sept.
2022
We have optimized ticket loading speed
Lara Proud
0
Product (Agent)
20 sept.
2022
We have created two new SLA types
Lara Proud
0
Product (Admin)
20 sept.
2022
Set a User's organization automatically with a new Trigger Rule
Lara Proud
0
Product (Admin)
20 sept.
2022
Collapse and expand User Profiles to keep your workspace tidy
Lara Proud
0
Product (Agent)
13 sept.
2022
You can now download emails from a User's ticket
Lara Proud
0
Product (Agent)
6 sept.
2022
You can now view the Email Message Source
Lara Proud
0
Product (Agent)
6 sept.
2022
Quickly copy data from fields with a click
Lara Proud
0
Product (Agent)
6 sept.
2022
Add Snippets and Attachments to the Follow Ups reply actions
Lara Proud
0
Product (Agent)
30 août
2022
We have added a global permissions toggle to enable or disable Agent App permissions
Lara Proud
0
Product (Admin)
30 août
2022
Refine Ticket Search with a powerful new filtering sidebar
Lara Proud
0
Product (Agent)
30 août
2022
You can now clear your Ticket Search History
Lara Proud
0
Product (Agent)
30 août
2022
Access all your ticketing features easily
Lara Proud
0
Product (Agent)
30 août
2022
Stay up to date with all of Deskpro's recent changes
Lara Proud
0
Product (Agent)
25 août
2022
We have a new way of communicating our latest product updates
Lara Proud
0
Product (Agent)
8 déc.
2020
New structures for Guides
Stephanie Quadranti
0
Product
28 sept.
2020
Support for OAuth2 authentication for Office365
Phil Rigby
0
Product
20 juil.
2020
Introducing our new Messenger widget
Matthew Wray
0
Product
19 juil.
2020
We've launched the new Help Center theme
Grace Howlett
0
Product
19 juil.
2020
Control whether Pending status is counted in SLAs and Ticket Waiting times
Grace Howlett
0
Product
19 juil.
2020
Report on user waiting time and first reply time within working hours
Grace Howlett
0
Product
19 juil.
2020
New Email Templates
Emily Booth
0
Product
25 nov.
2019
Approvals
Emily Booth
1
Product
2 sept.
2019
Feedback area changing to Community
Colin Dunn
0
Product
2 sept.
2019
Automatically create tasks with relative due dates
Colin Dunn
0
Product
2 sept.
2019
Addition of TLS 1.1 and 1.2 support for email connections
Colin Dunn
0
Product
2 sept.
2019
CC'd users are now listed in each email message
Colin Dunn
0
Product
27 juin
2019
Forward and create new linked ticket
Colin Dunn
0
Product
27 juin
2019
Improved Agent Permissions delineate access to Notes and Messages
Colin Dunn
0
Product
27 juin
2019
Set an automatic review/expiry date for article content
Colin Dunn
0
Product
15 mai
2019
Custom Fields for Downloads
Colin Dunn
0
Product
15 mai
2019
Office365 simple email adaptor over EWS
Colin Dunn
0
Product
15 avr.
2019
Re-Open Tickets Time Limit
Emily Booth
0
Product
12 mars
2019
Sub-Statuses
Christopher Nadeau
0
Product
12 mars
2019
Pending Status
Emily Booth
0
Product
21 janv.
2019
Custom Fields for Knowledgebase Article
Emily Booth
0
Product
9 janv.
2019
Chat Queues
Grace Howlett
0
Product
9 janv.
2019
Add Brands to Feedback
Emily Booth
0
Product
9 janv.
2019
Language sync
Emily Booth
0
Product
9 janv.
2019
Brand Slugs
Emily Booth
0
Product
21 mai
2018
Multibrand Update
Benedict Sycamore
0
Product
21 mai
2018
DPQL v2
Benedict Sycamore
0
Product
21 mai
2018
New Reports
Christopher Nadeau
0
Product
19 mars
2018
Introducing: New Knowledgebase Content Editor
Benedict Sycamore
2
Product
19 mars
2018
Introducing: Linking Tickets to Feedback
Benedict Sycamore
0
Product
14 févr.
2018
Introducing: Helpdesk Data Importer
Benedict Sycamore
0
Product
Page précédente
1
Page 1
2
Page 2
3
Page actuelle
4
Page 4
5
Page 5
Page suivante
×
Sélectionner catégorie
Toutes les actualités
Deskpro Releases
Product
Product (Agent)
Product (Admin)
Blog
News
Sélectionner Date
N'importe
2024
2023
2022
2020
2019
2018
2017
2016
2015
2014
2013
2021
janv.
févr.
mars
avr.
mai
juin
juil.
août
sept.
oct.
nov.
déc.
Souscrire
Catégorie
Actualités
Sélectionner catégorie
Toutes les actualités
Deskpro Releases
Product
Product (Agent)
Product (Admin)
Blog
News
Sélectionner Date
N'importe
2024
2023
2022
2020
2019
2018
2017
2016
2015
2014
2013
2021
janv.
févr.
mars
avr.
mai
juin
juil.
août
sept.
oct.
nov.
déc.