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Actualités - Deskpro Support

Actualités

Actualités
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10 mai 2023

Deskpro Release 2023.0.0

Lara Proud
Deskpro Releases
9 mai 2023

You can now minimize and expand the ticket reply box

Lara Proud
Product (Agent)
9 mai 2023

Deskpro Horizon Release 2023.19

Lara Proud
Deskpro Releases
3 mai 2023

Deskpro Horizon Release 2023.18

Lara Proud
Deskpro Releases
25 avr. 2023

Deskpro Horizon Release 2023.17

Lara Proud
Deskpro Releases
24 avr. 2023

Apply quick actions without even opening a ticket

Lara Proud
Product (Agent)
24 avr. 2023

Deskpro introduces its new Zoom app to enhance collaboration

Lara Proud
Product (Admin)
24 avr. 2023

Integrate your Nutshell CRM with Deskpro

Lara Proud
Product (Admin)
18 avr. 2023

Deskpro Horizon Release 2023.16

Lara Proud
Deskpro Releases
18 avr. 2023

Redirect messages to your different brands

Lara Proud
Product (Agent)
18 avr. 2023

Integrate your SurveyMonkey account with Deskpro

Lara Proud
Product (Admin)
11 avr. 2023

Deskpro Horizon Release 2023.15

Lara Proud
Deskpro Releases
6 avr. 2023

We have improved the UI Status and Urgency on Tickets

Lara Proud
Product (Agent)
3 avr. 2023

Deskpro Release 2022.2.3

Lara Proud
Deskpro Releases
29 mars 2023

Manage your reviews on the App Store with our latest channel

Lara Proud
Product (Admin)
28 mars 2023

Deskpro Horizon Release 2023.13

Lara Proud
Deskpro Releases
28 mars 2023

Deskpro Release 2022.2.2

Lara Proud
Deskpro Releases
21 mars 2023

Deskpro Horizon Release 2023.12

Lara Proud
Deskpro Releases
20 mars 2023

Create an access point for your frequently used apps with Bookmarks

Lara Proud
Product (Admin)
20 mars 2023

New Companies House App launches for your helpdesk

Lara Proud
Product (Admin)
15 mars 2023

Deskpro Horizon Release 2023.11

Lara Proud
Deskpro Releases
14 mars 2023

Deskpro Horizon speaks your language!

Lara Proud
Product (Admin)
7 mars 2023

Deskpro Horizon Release 2023.10

Lara Proud
Deskpro Releases
6 mars 2023

Apply Time and Billing Charges using Email Action Codes

Lara Proud
Product (Agent)
6 mars 2023

Add a website of your choice to the helpdesk with our IFrame App

Lara Proud
Product (Admin)
28 févr. 2023

Deskpro Horizon Release 2023.9

Lara Proud
Deskpro Releases
21 févr. 2023

Deskpro Horizon Release 2023.8

Lara Proud
Deskpro Releases
21 févr. 2023

Introducing our new YouTrack integration

Lara Proud
Product (Admin)
21 févr. 2023

Integrate your Xero account with Deskpro

Lara Proud
Product (Admin)
14 févr. 2023

Deskpro Horizon Release 2023.7

Lara Proud
Deskpro Releases
14 févr. 2023

Export multiple pages of tickets as a CSV

Lara Proud
Product (Agent)
14 févr. 2023

Snippet variables now support more custom fields

Lara Proud
Product (Agent)
7 févr. 2023

Deskpro Horizon Release 2023.6

Lara Proud
Deskpro Releases
7 févr. 2023

Improved Global Search Capabilities

Lara Proud
Product (Agent)
1 févr. 2023

Deskpro Horizon Release 2023.5

Lara Proud
Deskpro Releases
24 janv. 2023

Deskpro Horizon Release 2023.4

Lara Proud
Deskpro Releases
24 janv. 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
Product (Admin)
18 janv. 2023

Deskpro Horizon Release 2023.3

Lara Proud
Deskpro Releases
18 janv. 2023

Manage Agent Working Hours with Shifts

Lara Proud
Product (Admin)
10 janv. 2023

Deskpro Horizon Release 2023.2

Lara Proud
Deskpro Releases
9 janv. 2023

Toggle the display order of ticket messages

Lara Proud
Product (Agent)
3 janv. 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
Deskpro Releases
7 déc. 2022

Deskpro Horizon Release 2022.49

Lara Proud
Deskpro Releases
6 déc. 2022

You can now search against custom fields to locate tickets

Lara Proud
Product (Agent)
6 déc. 2022

We have added drag and drop to our Kanban View

Lara Proud
Product (Agent)
6 déc. 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
Product (Admin)
6 déc. 2022

Introducing our GitLab integration!

David Anjonrin-Ohu
Product (Admin)
29 nov. 2022

Deskpro Horizon Release 2022.48

Lara Proud
Deskpro Releases
28 nov. 2022

We have redesigned the Global Search UI

Lara Proud
Product (Agent)
28 nov. 2022

We have changed the color of Agent Notes

Lara Proud
Product (Agent)
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