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Centre d'aide
Actualités
Actualités - Deskpro Support
Actualités
Souscrire
Actualités
19 juil.
2020
Control whether Pending status is counted in SLAs and Ticket Waiting times
Grace Howlett
0
Product
19 juil.
2020
Report on user waiting time and first reply time within working hours
Grace Howlett
0
Product
16 avr.
2020
Deskpro 2020.1 Release
Grace Howlett
0
Release Announcements
17 mars
2020
Deskpro 2020.0 Release
Colin Dunn
0
Release Announcements
25 nov.
2019
Deskpro 2019.9 Release
Colin Dunn
0
Release Announcements
25 nov.
2019
Approvals
Emily Booth
1
Product
7 nov.
2019
We've updated our Help Center to give you a preview of it's new design!
Grace Howlett
0
News
9 oct.
2019
Deskpro 2019.8.1 Release
Colin Dunn
0
Release Announcements
1 oct.
2019
Deskpro Security Update (2019-09)
Christopher Nadeau
1
News
1 oct.
2019
Deskpro v2019.8.0 Released (Security Update)
Christopher Nadeau
0
Release Announcements
20 sept.
2019
Deskpro 2019.7.4 Release
Grace Howlett
0
Release Announcements
12 sept.
2019
Deskpro 2019.7.3 Release
Colin Dunn
0
Release Announcements
11 sept.
2019
Deskpro 2019.7.2 Release
Christopher Nadeau
0
Release Announcements
5 sept.
2019
Deskpro 2019.7.1 Release
Christopher Nadeau
0
Release Announcements
2 sept.
2019
Feedback area changing to Community
Colin Dunn
0
Product
2 sept.
2019
Automatically create tasks with relative due dates
Colin Dunn
0
Product
2 sept.
2019
Addition of TLS 1.1 and 1.2 support for email connections
Colin Dunn
0
Product
2 sept.
2019
CC'd users are now listed in each email message
Colin Dunn
0
Product
2 sept.
2019
Deskpro 2019.7 Release
Colin Dunn
0
Release Announcements
1 juil.
2019
Deskpro 2019.6.1 Release
Colin Dunn
0
Release Announcements
27 juin
2019
Forward and create new linked ticket
Colin Dunn
0
Product
27 juin
2019
Deskpro 2019.6 Release
Colin Dunn
0
Release Announcements
27 juin
2019
Improved Agent Permissions delineate access to Notes and Messages
Colin Dunn
0
Product
27 juin
2019
Set an automatic review/expiry date for article content
Colin Dunn
0
Product
15 mai
2019
Custom Fields for Downloads
Colin Dunn
0
Product
15 mai
2019
Office365 simple email adaptor over EWS
Colin Dunn
0
Product
15 mai
2019
Deskpro 2019.5 Release
Colin Dunn
0
Release Announcements
7 mai
2019
Deskpro 2019.4.1 Release
Christopher Nadeau
0
Release Announcements
15 avr.
2019
Re-Open Tickets Time Limit
Emily Booth
0
Product
15 avr.
2019
Deskpro 2019.4 Release
Emily Booth
0
Release Announcements
19 mars
2019
Deskpro 2019.3.3 Release
Grace Howlett
0
Release Announcements
15 mars
2019
Deskpro 2019.3.2 Release
Grace Howlett
0
Release Announcements
13 mars
2019
Deskpro 2019.3.1 Release
Grace Howlett
0
Release Announcements
12 mars
2019
Sub-Statuses
Christopher Nadeau
0
Product
12 mars
2019
Pending Status
Emily Booth
0
Product
12 mars
2019
Deskpro 2019.3 Release
Grace Howlett
0
Release Announcements
7 févr.
2019
Deskpro 2019.2.3 Release
Colin Dunn
0
Release Announcements
1 févr.
2019
Deskpro 2019.2.2 Release
Colin Dunn
0
Release Announcements
30 janv.
2019
Deskpro 2019.2.1 Release
Grace Howlett
0
Release Announcements
29 janv.
2019
Deskpro 2019.2 Release
Emily Booth
0
Release Announcements
22 janv.
2019
Deskpro 2019.1.3 Release
Colin Dunn
0
Release Announcements
21 janv.
2019
Custom Fields for Knowledgebase Article
Emily Booth
0
Product
16 janv.
2019
Deskpro 2019.1.2 Release
Colin Dunn
0
Release Announcements
16 janv.
2019
Deskpro 2019.1.1 Release
Colin Dunn
0
Release Announcements
9 janv.
2019
Chat Queues
Grace Howlett
0
Product
9 janv.
2019
Add Brands to Feedback
Emily Booth
0
Product
9 janv.
2019
Language sync
Emily Booth
0
Product
9 janv.
2019
Brand Slugs
Emily Booth
0
Product
9 janv.
2019
Deskpro 2019.1 Release
Emily Booth
0
Release Announcements
11 déc.
2018
Deskpro 2018.3.4 Release
Colin Dunn
0
Release Announcements
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