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Actualités - Deskpro Support

Actualités

Actualités
21 févr. 2023

Integrate your Xero account with Deskpro

Lara Proud
Product (Admin)
14 févr. 2023

Deskpro Horizon Release 2023.7

Lara Proud
Deskpro Releases
14 févr. 2023

Export multiple pages of tickets as a CSV

Lara Proud
Product (Agent)
14 févr. 2023

Snippet variables now support more custom fields

Lara Proud
Product (Agent)
7 févr. 2023

Deskpro Horizon Release 2023.6

Lara Proud
Deskpro Releases
7 févr. 2023

Improved Global Search Capabilities

Lara Proud
Product (Agent)
1 févr. 2023

Deskpro Horizon Release 2023.5

Lara Proud
Deskpro Releases
24 janv. 2023

Deskpro Horizon Release 2023.4

Lara Proud
Deskpro Releases
24 janv. 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
Product (Admin)
18 janv. 2023

Deskpro Horizon Release 2023.3

Lara Proud
Deskpro Releases
18 janv. 2023

Manage Agent Working Hours with Shifts

Lara Proud
Product (Admin)
10 janv. 2023

Deskpro Horizon Release 2023.2

Lara Proud
Deskpro Releases
9 janv. 2023

Toggle the display order of ticket messages

Lara Proud
Product (Agent)
3 janv. 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
Deskpro Releases
7 déc. 2022

Deskpro Horizon Release 2022.49

Lara Proud
Deskpro Releases
6 déc. 2022

You can now search against custom fields to locate tickets

Lara Proud
Product (Agent)
6 déc. 2022

We have added drag and drop to our Kanban View

Lara Proud
Product (Agent)
6 déc. 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
Product (Admin)
6 déc. 2022

Introducing our GitLab integration!

David Anjonrin-Ohu
Product (Admin)
29 nov. 2022

Deskpro Horizon Release 2022.48

Lara Proud
Deskpro Releases
28 nov. 2022

We have redesigned the Global Search UI

Lara Proud
Product (Agent)
28 nov. 2022

We have changed the color of Agent Notes

Lara Proud
Product (Agent)
28 nov. 2022

We are launching the Beta version of our Kanban View

Lara Proud
Product (Agent)
28 nov. 2022

Ticket messages will open at the top of the most recent message

Lara Proud
Product (Agent)
28 nov. 2022

Introducing our new Azure DevOps app!

David Anjonrin-Ohu
Product (Admin)
22 nov. 2022

Deskpro Horizon Release 2022.47

Lara Proud
Deskpro Releases
21 nov. 2022

Deskpro 2022.2.0

Lara Proud
Deskpro Releases
21 nov. 2022

Deskpro 2022.1.1

Lara Proud
Deskpro Releases
15 nov. 2022

Deskpro Horizon Release 2022.46

Lara Proud
Deskpro Releases
15 nov. 2022

Let us know what you think of prospective Deskpro features

Lara Proud
Product (Agent)
8 nov. 2022

Deskpro Horizon Release 2022.45

Lara Proud
Deskpro Releases
8 nov. 2022

You can now download a list of tickets as a CSV file

Lara Proud
Product (Agent)
1 nov. 2022

Deskpro Horizon Release 2022.44

Lara Proud
Deskpro Releases
1 nov. 2022

We have updated the design for ticket views in the helpdesk

Lara Proud
Product (Agent)
1 nov. 2022

We have enhanced the usefulness of our Labels feature

Lara Proud
Product (Agent)
1 nov. 2022

Make managing Users seamless with SCIM provisioning

Lara Proud
Product (Admin)
25 oct. 2022

Deskpro Horizon Release 2022.43

Lara Proud
Deskpro Releases
25 oct. 2022

We've made the helpdesk faster by optimizing loading speeds

Lara Proud
Product (Agent)
25 oct. 2022

We have improved our Search functionality

Lara Proud
Product (Agent)
20 oct. 2022

Microsoft has now deprecated Basic Authentication for Office365 accounts

Lara Proud
News
18 oct. 2022

Deskpro Horizon Release 2022.42

Lara Proud
Deskpro Releases
17 oct. 2022

Introducing our new HubSpot app

Lara Proud
Product (Admin)
17 oct. 2022

Introducing our new Pipedrive app

Lara Proud
Product (Admin)
11 oct. 2022

Deskpro Horizon Release 2022.41

Lara Proud
Deskpro Releases
10 oct. 2022

We have increased the flexibility of the interface with resizable panels

Lara Proud
Product (Agent)
10 oct. 2022

Get instant context with our new ticket preview feature

Lara Proud
Product (Agent)
10 oct. 2022

Introducing our new Scratchpad App for convenient note-taking

Lara Proud
Product (Agent)
4 oct. 2022

Deskpro Horizon Release 2022.40

Lara Proud
Deskpro Releases
4 oct. 2022

We have enhanced the design of our Header Bar and Tabs

Lara Proud
Product (Agent)
4 oct. 2022

We have reduced the size of the reply box default state

Lara Proud
Product (Agent)
Actualités

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