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Suggestion Bug Report Design Feedback
Soumettre Feature Request
Suggestion Bug Report Design Feedback
Communauté
Communauté
Soumettre Feature Request
Suggestion Bug Report Design Feedback
Aime
Titre/Auteur
Statut
Commentaires
Activité
19
Retain reporting data on tickets after they are deleted
Kenneth
Jul 10, 2019
Collecting Feedback
0
24
Print a ticket history on User Portal
Joël Messas
Jul 10, 2019
Collecting Feedback
0
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
Jul 9, 2019
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
Jul 9, 2019
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
Jul 6, 2019
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
Jul 6, 2019
Collecting Feedback
0
36
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
Jul 4, 2019
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
Jul 4, 2019
Collecting Feedback
1
26
Allow Admins to review the Agent IM chat logs
Marty Sabel
Jul 4, 2019
Collecting Feedback
0
30
Strip small attachments
Jeremy Beeson
Jul 3, 2019
Collecting Feedback
0
19
Improve the UI of the Ticket Status menu, so Sub-Statuses are exposed immediately and can be selected in 1 click
Jeroen Geilman
Jul 3, 2019
Collecting Feedback
0
16
Prevent Auto-Fill when adding a new Person or Organization
Marion Abramo
Jul 2, 2019
Collecting Feedback
0
10
Organization Parents in overview table
Angelika Buchegger
Jul 1, 2019
Collecting Feedback
0
28
Deskpro mobile App prompt
Francois Malan
Jun 28, 2019
Collecting Feedback
0
34
Deskpro iOS App Notifications
Francois Malan
Jun 28, 2019
Collecting Feedback
0
25
Email direct to ticket
Stuart Travers
Jun 20, 2019
Collecting Feedback
0
31
First Message Variable
Koen Glotzbach
Jun 19, 2019
Collecting Feedback
0
21
Select brand/department visibility per category, product and other field value
Koen Glotzbach
Jun 19, 2019
Collecting Feedback
0
26
Last User Message Variable
Marco Bardelli
Jun 18, 2019
Collecting Feedback
0
26
Unable to search e-mails by ID
Steve, Lam Hang
Jun 17, 2019
Collecting Feedback
0
19
Clone test helpdesk instances for Cloud accounts
Marion Abramo
Jun 17, 2019
Collecting Feedback
0
29
Include cc'd participants in the ticket PDF download and Print copy
Angel
Jun 13, 2019
Collecting Feedback
0
33
Support for 3CX voice system
Michael W.
Jun 13, 2019
Collecting Feedback
1
33
Add more SLA details into the display options in the ticket list.
Ahmad Sahrizal
Jun 13, 2019
Collecting Feedback
1
20
Download Expiration Time
Brian K Benedict
Jun 11, 2019
Collecting Feedback
0
10
Ability to log incoming call centre tickets
Francois Pienaar
Jun 11, 2019
Collecting Feedback
0
28
Using Variables in ticket triggers to add notes and replies
Humberto Pomales
Jun 10, 2019
Collecting Feedback
0
46
Office 365 Integration
Azeem Javed
Jun 10, 2019
Collecting Feedback
2
25
WYSIWYG editor - embedded video
Joël Messas
Jun 8, 2019
Collecting Feedback
0
23
Compress backups generated by the upgrade routine, clean up old backups?
Braden McGrath
Jun 7, 2019
Collecting Feedback
0
27
Read receipts/markers for ticket messages
Errol
Jun 6, 2019
Collecting Feedback
0
31
Create Recurring Tasks Option
Kruse, Matt
Jun 5, 2019
Collecting Feedback
3
20
Improving feedback's features.
Zsolt Kiss
Jun 4, 2019
Collecting Feedback
0
19
Sorting feedbacks by category
Zsolt Kiss
Jun 4, 2019
Collecting Feedback
0
16
Apply Jira permissions within Deskpro when using the Jira app
Maikel Bocekcioglu
May 31, 2019
Collecting Feedback
0
18
Add description field to triggers
Jeremy Budd
May 29, 2019
Collecting Feedback
0
28
Schedule Report Email Template
Jenny Kongkalai
May 28, 2019
Collecting Feedback
2
31
Report on First Time Ticket is Resolved
Naji Pride
May 24, 2019
Collecting Feedback
0
30
Show Sub-Status on Portal
Marion Abramo
May 22, 2019
Collecting Feedback
1
17
Show number of replies in a ticket
Paul Vonic
May 22, 2019
Collecting Feedback
0
22
Ticket popout feature
Paul Vonic
May 22, 2019
Collecting Feedback
0
14
Change email recipient(s) on reply
Stuart Travers
May 21, 2019
Collecting Feedback
1
17
Add BCC to email created by trigger
Stuart Travers
May 21, 2019
Collecting Feedback
0
31
Read-Only permissions to Department
Paul Vonic
May 17, 2019
Collecting Feedback
1
19
Add last reply as a display option for the ticket list view
Petri Toivola - Opinsys
May 13, 2019
Collecting Feedback
0
12
Include CC'd participants in the message body when forwarding a ticket out of Deskpro
Frank Yann
May 9, 2019
Collecting Feedback
0
14
Per-User Custom Fields
Thomas Goulet
May 7, 2019
Collecting Feedback
0
21
+ ADD button - could be smarter
Marion Abramo
May 3, 2019
Collecting Feedback
1
18
Make Adding a CC Easier for User
Rob Rooney
May 2, 2019
Collecting Feedback
2
18
Colour Code Agents
Marc Chamberlain
May 1, 2019
Collecting Feedback
0