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Titre/Auteur
Statut
Commentaires
Activité
18
Add the option to delete ticket block the user on the mobile app
cjs@software-agentur.com
30 nov. 2018
Collecting Feedback
0
18
Facebook messenger support
Yuriy Andamasov
30 nov. 2018
Collecting Feedback
0
23
Estimated Waiting Time
bjarne
29 nov. 2018
Collecting Feedback
0
22
Customize Unassigned Definition
Roberto Rodriguez
28 nov. 2018
Collecting Feedback
0
24
Default Article Editor
David
27 nov. 2018
Collecting Feedback
1
23
Import From Solarwinds
Bear Golightly
27 nov. 2018
Collecting Feedback
0
31
Remove Stars on iOS App
Tommy Jackson
26 nov. 2018
Collecting Feedback
0
30
Task Dates
Mike Hellers
23 nov. 2018
Collecting Feedback
0
31
Ticket Print Out
James Moore
22 nov. 2018
Collecting Feedback
0
16
Ticket trigger // date of ticket create
Vehicle Rent Tech
20 nov. 2018
Collecting Feedback
0
29
Round Robin Cap
David
20 nov. 2018
Collecting Feedback
0
22
Let agents group their tickets by flag
Christian Mattart
20 nov. 2018
Collecting Feedback
0
15
Auto-start and stop charge-timer when ticket is in and out of focus
Steffen Kemme
16 nov. 2018
Collecting Feedback
0
23
Remove existing Labels field
Pearl
15 nov. 2018
Collecting Feedback
0
11
Add the ability to 'Send to Jira as new issue' when creating a new ticket.
Alaa Al Danab
15 nov. 2018
Collecting Feedback
0
17
Notification when email queue stops processing
Terry Cook
14 nov. 2018
Collecting Feedback
0
21
Reporting on problems and incidents
Tina Soltani
14 nov. 2018
Collecting Feedback
0
24
Limit access to Macros
Dragos
9 nov. 2018
Collecting Feedback
1
19
Change new Article Status
Timo Francke
8 nov. 2018
Collecting Feedback
1
15
Hide some of the built in reports
Glenn Jackson
8 nov. 2018
Collecting Feedback
0
32
Grouped Triggers
Steve, Lam Hang
8 nov. 2018
Collecting Feedback
3
19
Macro closing tab without reply
Timo Francke
7 nov. 2018
Collecting Feedback
0
19
Option to add a Jira comment in a note within the Deskpro ticket
Markus R.
5 nov. 2018
Collecting Feedback
1
15
User permissions
Kieron Hill
5 nov. 2018
Collecting Feedback
0
19
Make missing required fields more obvious
Drew
2 nov. 2018
Collecting Feedback
1
20
Automatic notification mail when updating news.
Toda Tomoyuki
2 nov. 2018
Collecting Feedback
0
18
Distinguish users cc'd tickets in search field
Steve, Lam Hang
1 nov. 2018
Collecting Feedback
0
48
Two Factor Authentication for Deskpro
jan dijk
1 nov. 2018
Collecting Feedback
0
23
Report Labels
Miriam
29 oct. 2018
Collecting Feedback
1
53
Add Filter condition for empty date fields & add custom date fields as conditions for Escalations
Jeroen van der Steen
25 oct. 2018
Collecting Feedback
1
28
HubSpot integration
Yuriy Andamasov
24 oct. 2018
Collecting Feedback
0
19
Report - Agent by team
Razvan Draghici
22 oct. 2018
Collecting Feedback
1
9
Integration of Feedback and Youtrack/project management tools.
Nol Gulcher
22 oct. 2018
Collecting Feedback
0
29
Better management of knowledge base articles across multiple brands
Ed O'Connor-Giles
18 oct. 2018
Collecting Feedback
2
12
Add "Agent" to Ordered By dropdown menu in Tickets view
Greg Stiffler
17 oct. 2018
Collecting Feedback
0
25
Ticket Update Trigger
Rafie
17 oct. 2018
Collecting Feedback
1
17
Highlight code blocks in Articles
Yuriy Andamasov
13 oct. 2018
Collecting Feedback
0
33
Reports are not available as CSV to external colleagues
Johannes Schilling
9 oct. 2018
Collecting Feedback
1
15
Import articles from Google Drive/Docs
Yuriy Andamasov
6 oct. 2018
Collecting Feedback
0
13
Sharing Tickets Across Deskpro Accounts
Yuriy Andamasov
5 oct. 2018
Collecting Feedback
0
15
Agent permission report
Jaime Valencia
5 oct. 2018
Collecting Feedback
0
17
Be able to exclude tickets which have previously been placed on 'hold' when creating an Average Total Time stat
sicaro
4 oct. 2018
Collecting Feedback
0
16
Add Persian characters support.
Mahdi malvandi
3 oct. 2018
Collecting Feedback
0
17
Allow Admins to edit & delete agent IM groups
Lauren Velella
3 oct. 2018
Collecting Feedback
0
20
Notify agents more clearly when a new chat has been assigned to them via Round Robin
Lynn Palumbo
2 oct. 2018
Collecting Feedback
0
17
Add a setting to require users to provide a comment in the satisfaction survey
Ahmad Sahrizal
14 sept. 2018
Collecting Feedback
0
13
Admin capability to delete agent IM groups
Lauren V
14 sept. 2018
Collecting Feedback
0
13
Add the "Automatically close ticket tabs when" option in the Admin settings so it can be set for all agents at once
Kyle Oliveira
14 sept. 2018
Collecting Feedback
0
16
Differentiate language availability per brand
Koen Glotzbach
12 sept. 2018
Collecting Feedback
1
17
Ticket Description
Mark Collins
7 sept. 2018
Collecting Feedback
1