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Titre/Auteur
Statut
Commentaires
Activité
16
Option to display additional user/organization details within the new ticket form when an agent is creating a new ticket
Romanita Courson
7 nov. 2019
Collecting Feedback
2
18
Link more than one Ticket at a Time
Barry
30 oct. 2019
Collecting Feedback
0
15
Allow the ability to search or create filters with the criteria "Label does not exist"
Mark Beazley
29 oct. 2019
Collecting Feedback
0
10
Handle re-sizing Guide content better for different screen sizes
Dave Topan
29 oct. 2019
Collecting Feedback
0
14
Prevent urgency changes by agents
Humberto Pomales
28 oct. 2019
Collecting Feedback
2
16
Export Guide as PDF
Dave Topan
28 oct. 2019
Collecting Feedback
0
17
Update ticket properties from variable in email text/body
Francois Pienaar
28 oct. 2019
In Development
0
5
Trigger Action Based on Time Till Date Entered
Steve, Lam Hang
24 oct. 2019
Collecting Feedback
0
15
Ability to use "Display Name' from AD as default agent name
Francois Pienaar
21 oct. 2019
Collecting Feedback
0
8
Add Ordered by Date Assigned
Kyle Oliveira
16 oct. 2019
Collecting Feedback
0
11
Agent Email Notifications Department Specific
Joel Jimenez
16 oct. 2019
Collecting Feedback
0
10
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
16 oct. 2019
Under Review
0
11
Search for Article Custom Fields
Fusako Iwaya
14 oct. 2019
Collecting Feedback
0
13
Open shareable link to dashboard with Autorefresh ON
Henning Beck
11 oct. 2019
Collecting Feedback
0
13
Relative Time vs Actual Time as Agent Preference
Kyle Oliveira
8 oct. 2019
Collecting Feedback
0
13
Allow News Notifications to be sent out After Publication
Stuart Gall
8 oct. 2019
Collecting Feedback
0
8
Add language recognition to Microsoft Translator Text app
Koen Glotzbach
7 oct. 2019
Collecting Feedback
0
11
Show Parent Custom Fields for Articles
Fusako Iwaya
3 oct. 2019
Collecting Feedback
0
12
Improve the behaviour of the ID display option in ticket filters
ayşegül
2 oct. 2019
Collecting Feedback
0
21
Display 'TO' recipients in the ticket messages.
TRAXALL - Infra
2 oct. 2019
Under Review
1
26
Chat support in Deskpro mobile app
Gunnar Giffey
1 oct. 2019
Collecting Feedback
0
11
Show who is the main recipient of a Users message
Erik Svanberg
30 sept. 2019
Collecting Feedback
0
12
App View Permissions
Rob Rooney
25 sept. 2019
Collecting Feedback
0
18
Standard Features
Abe Josef
24 sept. 2019
Collecting Feedback
2
18
Ability to have saved sets of working hours for different SLAs
Marion Abramo
24 sept. 2019
Collecting Feedback
0
13
Alert for Pending Articles
Gerry Hooper
24 sept. 2019
Collecting Feedback
0
16
Partial word search
Marion Abramo
23 sept. 2019
Collecting Feedback
0
16
Instant Messaging Features
Abe
18 sept. 2019
Collecting Feedback
0
12
Visibility over "real-time" agent activities
Paul Vonic
13 sept. 2019
Collecting Feedback
0
18
Multiple Download Categories
Quentin
12 sept. 2019
Collecting Feedback
0
14
Close Ticket through email
Danish Abidi
11 sept. 2019
Collecting Feedback
0
29
Is it possible to remove or hide the default filters?
Bart
29 août 2019
Collecting Feedback
2
22
Vertical Ticket View
Kruse, Matt
21 août 2019
Collecting Feedback
0
11
Disable the Pending status
Miriam
21 août 2019
Collecting Feedback
0
20
Different ticket defaults for departments
Matt Goldfarb
20 août 2019
Collecting Feedback
0
16
Missed Chat Notifications
Paul Vonic
20 août 2019
Collecting Feedback
1
15
New Ticket Trigger - Set Organization
Elyse
16 août 2019
Collecting Feedback
0
9
Order ticket according to the date of the last modification
Zsolt Kiss
6 août 2019
Collecting Feedback
0
13
Listing my feedback somehow
Zsolt Kiss
6 août 2019
Collecting Feedback
0
12
Remove required fields
Rick Altobello
5 août 2019
Collecting Feedback
0
11
use RSS feeds or have some way to import news
matt king
31 juil. 2019
Collecting Feedback
0
12
Interactive Troubleshooting Trees for the Portal
James Horn
30 juil. 2019
Collecting Feedback
0
14
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
30 juil. 2019
Collecting Feedback
0
14
Glossary in Guides section
Slava Shmukler
25 juil. 2019
Collecting Feedback
1
21
Help with settings view only rights for specific department
Vehicle Rent Tech
23 juil. 2019
Collecting Feedback
1
24
Client side visual notification that agent replied to chat
Rick Altobello
18 juil. 2019
Collecting Feedback
0
19
Add Sort Criteria for Organizations
Randy Bayas
16 juil. 2019
Collecting Feedback
2
26
Translate download categories
Gucluhan Kuzyaka
16 juil. 2019
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
15 juil. 2019
Collecting Feedback
0
18
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
15 juil. 2019
Collecting Feedback
0