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J'aime
Titre/Auteur
Statut
Commentaires
Activité
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
9 juil. 2019
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
9 juil. 2019
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
6 juil. 2019
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
6 juil. 2019
Collecting Feedback
0
34
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
4 juil. 2019
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
4 juil. 2019
Collecting Feedback
1
25
Allow Admins to review the Agent IM chat logs
Martin Sabel
4 juil. 2019
Collecting Feedback
0
27
Strip small attachments
Jeremy Beeson
3 juil. 2019
Collecting Feedback
0
18
Improve the UI of the Ticket Status menu, so Sub-Statuses are exposed immediately and can be selected in 1 click
Jeroen Geilman
3 juil. 2019
Collecting Feedback
0
16
Prevent Auto-Fill when adding a new Person or Organization
Marion Abramo
2 juil. 2019
Collecting Feedback
0
10
Organization Parents in overview table
Angelika Buchegger
1 juil. 2019
Collecting Feedback
0
28
Deskpro mobile App prompt
Francois Malan
28 juin 2019
Collecting Feedback
0
33
Deskpro iOS App Notifications
Francois Malan
28 juin 2019
Collecting Feedback
0
23
Email direct to ticket
Stuart Travers
20 juin 2019
Collecting Feedback
0
25
First Message Variable
Koen Glotzbach
19 juin 2019
Collecting Feedback
0
20
Select brand/department visibility per category, product and other field value
Koen Glotzbach
19 juin 2019
Collecting Feedback
0
26
Last User Message Variable
Marco Bardelli
18 juin 2019
Collecting Feedback
0
26
Unable to search e-mails by ID
Steve, Lam Hang
17 juin 2019
Collecting Feedback
0
19
Clone test helpdesk instances for Cloud accounts
Marion Abramo
17 juin 2019
Collecting Feedback
0
27
Include cc'd participants in the ticket PDF download and Print copy
Angel
13 juin 2019
Collecting Feedback
0
29
Support for 3CX voice system
Michael W.
13 juin 2019
Collecting Feedback
1
33
Add more SLA details into the display options in the ticket list.
Ahmad Sahrizal
13 juin 2019
Collecting Feedback
1
19
Download Expiration Time
Brian K Benedict
11 juin 2019
Collecting Feedback
0
10
Ability to log incoming call centre tickets
Francois Pienaar
11 juin 2019
Collecting Feedback
0
27
Using Variables in ticket triggers to add notes and replies
Humberto Pomales
10 juin 2019
Collecting Feedback
0
44
Office 365 Integration
Azeem Javed
10 juin 2019
Collecting Feedback
3
24
WYSIWYG editor - embedded video
Joël Messas
8 juin 2019
Collecting Feedback
0
21
Compress backups generated by the upgrade routine, clean up old backups?
Braden McGrath
7 juin 2019
Collecting Feedback
0
26
Read receipts/markers for ticket messages
Errol
6 juin 2019
Collecting Feedback
0
27
Create Recurring Tasks Option
Kruse, Matt
5 juin 2019
Collecting Feedback
2
14
Improving feedback's features.
Zsolt Kiss
4 juin 2019
Collecting Feedback
0
18
Sorting feedbacks by category
Zsolt Kiss
4 juin 2019
Collecting Feedback
0
16
Apply Jira permissions within Deskpro when using the Jira app
Maikel Bocekcioglu
31 mai 2019
Collecting Feedback
0
18
Add description field to triggers
Jeremy Budd
29 mai 2019
Collecting Feedback
0
28
Schedule Report Email Template
Jenny Kongkalai
28 mai 2019
Collecting Feedback
2
31
Report on First Time Ticket is Resolved
Naji Pride
24 mai 2019
Collecting Feedback
0
29
Show Sub-Status on Portal
Marion Abramo
22 mai 2019
Collecting Feedback
1
15
Show number of replies in a ticket
Paul Vonic
22 mai 2019
Collecting Feedback
0
22
Ticket popout feature
Paul Vonic
22 mai 2019
Collecting Feedback
0
14
Change email recipient(s) on reply
Stuart Travers
21 mai 2019
Collecting Feedback
1
17
Add BCC to email created by trigger
Stuart Travers
21 mai 2019
Collecting Feedback
0
30
Read-Only permissions to Department
Paul Vonic
17 mai 2019
Collecting Feedback
1
17
Add last reply as a display option for the ticket list view
Petri Toivola - Opinsys
13 mai 2019
Collecting Feedback
0
11
Include CC'd participants in the message body when forwarding a ticket out of Deskpro
Frank Yann
9 mai 2019
Collecting Feedback
0
13
Per-User Custom Fields
Thomas Goulet
7 mai 2019
Collecting Feedback
0
21
+ ADD button - could be smarter
Marion Abramo
3 mai 2019
Collecting Feedback
1
18
Make Adding a CC Easier for User
Rob Rooney
2 mai 2019
Collecting Feedback
2
18
Colour Code Agents
Marc Chamberlain
1 mai 2019
Collecting Feedback
0
21
Submit Feedback via web portal
Ahmad Sahrizal
1 mai 2019
Collecting Feedback
0
25
Automatic Replies
Mike Sheldon
1 mai 2019
Collecting Feedback
3