Vue Liste Modification de statut Aime Titre/Auteur Statut Commentaires Activité 34 Adding CCs to tickets when creating them using the API AF Alexandru Filipov 14 janv. 2014 Collecting Feedback 0 30 Changing the Download URL occasionally generates incorrect file size JD Joe Davis 8 janv. 2014 Collecting Feedback 0 28 Prevent PDF downloads from opening via raw URL JD Joe Davis 8 janv. 2014 Collecting Feedback 0 30 Expose online/offline status by department in live chat Thomas Barker 6 janv. 2014 Under Review 0 36 Clicking Create Article in Tabular Results View BP Brian Polackoff 12 déc. 2013 Collecting Feedback 0 34 Allow responding to a different user JB Jan Bakalar 10 déc. 2013 Collecting Feedback 1 AH 8Y 39 Add a filter 'To email address' JB Jan Bakalar 6 déc. 2013 Collecting Feedback 0 85 Integration with LanSweeper/DeskTop Central for Asset Selection TL Tom Lucas 4 déc. 2013 Collecting Feedback 0 37 One customer with several organizations RL Raul Lopez 30 oct. 2013 Collecting Feedback 3 A 12Y SV 10Y TD 8Y 29 Default Notification settings per Agent Permission Group JD Joe Davis 25 oct. 2013 Collecting Feedback 0 43 Allow Users to modify (edit & delete) their Comments JD Joe Davis 25 oct. 2013 Collecting Feedback 0 34 Feature request: trigger on geolocation, emailcodes for users, email tab view KN Kevin Neufeld 23 oct. 2013 Collecting Feedback 0 46 Change the colour of the Ticket Lock notice when ticket locked by another user. RS Richard Smith 23 sept. 2013 Collecting Feedback 0 38 Sort Replies in User Interface tommy jackson 30 août 2013 Collecting Feedback 0 48 Billing Report for hours only instead of days LB Lisa Bonner 1 août 2013 Collecting Feedback 0 45 Please add the OPEN DATE to the ticket view within People Maurice Rosenbaum 29 juil. 2013 Collecting Feedback 0 43 Article Ordering tommy jackson 23 août 2021 Under Review 10 KP 6Y GV 4Y GV 4Y KO 5Y 36 JSONP support for API S Schat.net 2 juil. 2013 Collecting Feedback 0 46 Disable "Change Password" functionality if user is from an external UserSource TL Tom Lucas 13 juin 2013 Collecting Feedback 2 11Y WP 10Y 41 Restrict knowledgebase categories queried when submitting tickets F Francis 10 juin 2013 Collecting Feedback 0 37 Add a "copy message to new ticket" to ticket "Actions" JS Jason Speck 21 mai 2013 Collecting Feedback 2 11Y CM 11Y 46 XMPP support for Live Chat TL Tom Lucas 11 mai 2013 Collecting Feedback 0 46 Option to send "the user email request for feedback" only once TL Tom Lucas 8 mai 2013 Collecting Feedback 0 38 Reporting Interface / Feedback Feed does not honor timezone TL Tom Lucas 7 mai 2013 Collecting Feedback 0 61 Stats for end users about the quality of support provided a adnx 7 mai 2013 Under Review 1 R 12Y 47 Date picker for news section a adnx 7 mai 2013 Collecting Feedback 0 57 Field mapping of external usersources TL Tom Lucas 2 mai 2013 Collecting Feedback 1 11Y 62 Better field layout - not just vertical AT Aled Treharne 1 avr. 2013 Collecting Feedback 1 C 5Y 50 Sync Deskpro tasks with iCal, Google Cal? J Jim 25 févr. 2013 Collecting Feedback 1 MW 6Y 53 Adding Knowledgebase as an article in a ticket AB Allan Banks 15 févr. 2013 Collecting Feedback 1 PB 10Y 47 Mark individual messages on a ticket within a conversation with colors on ticket panel KZ Kőrösi Zoltán 14 févr. 2013 Collecting Feedback 0 36 E-Mail Notification Quick-Disable TC Terry Cook 13 févr. 2013 Collecting Feedback 0 33 Non-english characters in urls KZ Kőrösi Zoltán 11 févr. 2013 Collecting Feedback 0 50 Can't change the built in feedback status titles KZ Kőrösi Zoltán 11 févr. 2013 Collecting Feedback 0 37 Sort the built in lists by name KZ Kőrösi Zoltán 11 févr. 2013 Collecting Feedback 0 37 Suspend organisation similar to disabling a user AT Aled Treharne 10 janv. 2013 Collecting Feedback 4 12Y SV 10Y PM 5Y PM 5Y 59 Use a better code editor when editing templates EW Eric Warnke 20 déc. 2012 Collecting Feedback 1 PB 8Y 41 Sort Ticket History EW Eric Warnke 26 nov. 2012 Collecting Feedback 1 13Y 70 Collapsible Interface Elements EW Eric Warnke 26 nov. 2012 Collecting Feedback 2 13Y AT 13Y 18 Reverse order of ticket reply section R Ryan 15 nov. 2012 In Development 10 SW 7Y 7Y KH 6Y J 3Y 61 Content "helpful" rating options michael Offenbecher 30 oct. 2012 Collecting Feedback 0 54 Trigger criteria for null or blank CC Christopher Callaham 19 oct. 2012 Collecting Feedback 1 C 5Y 43 Billing Default timer to Off CC Christopher Callaham 15 oct. 2012 Collecting Feedback 0 51 Different ticket refs per department AT Aled Treharne 20 août 2012 Collecting Feedback 0 217 Agent on vacation or out of working hours setting for agents michael Offenbecher 17 juil. 2012 Collecting Feedback 14 11Y C 10Y JN 9Y 5Y 104 Ability to open a chat with an agent-side a alex 16 juil. 2012 Planning 1 13Y 22 Browser tabs having title as subject line of ticket open DS Dale Staton 21 mars 2012 Collecting Feedback 0 Page précédente1Page 1…19Page 1920Page 2021Page 2122Page 2223Page 2324Page 2425Page actuellePage suivante