Passer au contenu principal
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contactez-Nous

Nouveau sur Deskpro Support? Créer un compte

Besoin d'un rappel de mot de passe?
Suggestion Bug Report Design Feedback
Soumettre Feature Request
Suggestion Bug Report Design Feedback
Communauté
Communauté
Soumettre Feature Request
Suggestion Bug Report Design Feedback
Aime
Titre/Auteur
Statut
Commentaires
Activité
16
Option to display additional user/organization details within the new ticket form when an agent is creating a new ticket
Romanita Courson
Nov 7, 2019
Collecting Feedback
2
20
Link more than one Ticket at a Time
Barry
Oct 30, 2019
Collecting Feedback
0
16
Allow the ability to search or create filters with the criteria "Label does not exist"
Mark Beazley
Oct 29, 2019
Collecting Feedback
0
10
Handle re-sizing Guide content better for different screen sizes
Dave Topan
Oct 29, 2019
Collecting Feedback
0
14
Prevent urgency changes by agents
Humberto Pomales
Oct 28, 2019
Collecting Feedback
2
16
Export Guide as PDF
Dave Topan
Oct 28, 2019
Collecting Feedback
2
17
Update ticket properties from variable in email text/body
Francois Pienaar
Oct 28, 2019
In Development
0
5
Trigger Action Based on Time Till Date Entered
Steve, Lam Hang
Oct 24, 2019
Collecting Feedback
0
15
Ability to use "Display Name' from AD as default agent name
Francois Pienaar
Oct 21, 2019
Collecting Feedback
0
8
Add Ordered by Date Assigned
Kyle Oliveira
Oct 16, 2019
Collecting Feedback
0
11
Agent Email Notifications Department Specific
Joel Jimenez
Oct 16, 2019
Collecting Feedback
0
10
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
Oct 16, 2019
Under Review
0
12
Search for Article Custom Fields
Fusako Iwaya
Oct 14, 2019
Collecting Feedback
0
13
Open shareable link to dashboard with Autorefresh ON
Henning Beck
Oct 11, 2019
Collecting Feedback
0
16
Relative Time vs Actual Time as Agent Preference
Kyle Oliveira
Oct 8, 2019
Collecting Feedback
0
14
Allow News Notifications to be sent out After Publication
Stuart Gall
Oct 8, 2019
Collecting Feedback
0
8
Add language recognition to Microsoft Translator Text app
Koen Glotzbach
Oct 7, 2019
Collecting Feedback
0
11
Show Parent Custom Fields for Articles
Fusako Iwaya
Oct 3, 2019
Collecting Feedback
0
13
Improve the behaviour of the ID display option in ticket filters
ayşegül
Oct 2, 2019
Collecting Feedback
0
22
Display 'TO' recipients in the ticket messages.
TRAXALL - Infra
Oct 2, 2019
Under Review
1
26
Chat support in Deskpro mobile app
Gunnar Giffey
Oct 1, 2019
Collecting Feedback
0
12
Show who is the main recipient of a Users message
Erik Svanberg
Sep 30, 2019
Collecting Feedback
0
12
App View Permissions
Rob Rooney
Sep 25, 2019
Collecting Feedback
0
20
Standard Features
Abe Josef
Sep 24, 2019
Collecting Feedback
3
18
Ability to have saved sets of working hours for different SLAs
Marion Abramo
Sep 24, 2019
Collecting Feedback
0
13
Alert for Pending Articles
Gerry Hooper
Sep 24, 2019
Collecting Feedback
0
23
Partial word search
Marion Abramo
Sep 23, 2019
Collecting Feedback
0
18
Instant Messaging Features
Abe
Sep 18, 2019
Collecting Feedback
0
12
Visibility over "real-time" agent activities
Paul Vonic
Sep 13, 2019
Collecting Feedback
0
19
Multiple Download Categories
Quentin
Sep 12, 2019
Collecting Feedback
0
16
Close Ticket through email
Danish Abidi
Sep 11, 2019
Collecting Feedback
0
29
Is it possible to remove or hide the default filters?
Bart
Aug 29, 2019
Collecting Feedback
2
24
Vertical Ticket View
Kruse, Matt
Aug 21, 2019
Collecting Feedback
0
11
Disable the Pending status
Miriam
Aug 21, 2019
Collecting Feedback
0
20
Different ticket defaults for departments
Matt Goldfarb
Aug 20, 2019
Collecting Feedback
0
17
Missed Chat Notifications
Paul Vonic
Aug 20, 2019
Collecting Feedback
1
15
New Ticket Trigger - Set Organization
Elyse
Aug 16, 2019
Collecting Feedback
0
11
Order ticket according to the date of the last modification
Zsolt Kiss
Aug 6, 2019
Collecting Feedback
0
13
Listing my feedback somehow
Zsolt Kiss
Aug 6, 2019
Collecting Feedback
0
13
Remove required fields
Rick Altobello
Aug 5, 2019
Collecting Feedback
0
13
use RSS feeds or have some way to import news
matt king
Jul 31, 2019
Collecting Feedback
0
12
Interactive Troubleshooting Trees for the Portal
James Horn
Jul 30, 2019
Collecting Feedback
0
14
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
Jul 30, 2019
Collecting Feedback
0
15
Glossary in Guides section
Slava Shmukler
Jul 25, 2019
Collecting Feedback
1
21
Help with settings view only rights for specific department
Vehicle Rent Tech
Jul 23, 2019
Collecting Feedback
1
24
Client side visual notification that agent replied to chat
Rick Altobello
Jul 18, 2019
Collecting Feedback
0
19
Add Sort Criteria for Organizations
Randy Bayas
Jul 16, 2019
Collecting Feedback
2
27
Translate download categories
Gucluhan Kuzyaka
Jul 16, 2019
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
Jul 15, 2019
Collecting Feedback
0
19
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
Jul 15, 2019
Collecting Feedback
0