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Communauté
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Bug Report Design Feedback
Aime
Titre/Auteur
Statut
Commentaires
Activité
33
I want to be able to customize the default Follow Up action type
Jouni Matikainen
16 avr. 2020
Collecting Feedback
1
27
New line in chat text
Kevin Horn
15 avr. 2020
Collecting Feedback
0
20
Simplify the values for the built-in Timezone field
Josh Olson
14 avr. 2020
Collecting Feedback
0
29
Making Agent Notes more Visible in Emails
Gerald Buechter
8 avr. 2020
Collecting Feedback
0
28
Allow User to see Agents Following Ticket
Jason Voice
8 avr. 2020
Collecting Feedback
0
23
Pending article notifications
Thorsten Breuer
7 avr. 2020
Collecting Feedback
0
37
Agent Instigated Chat
Azeem Javed
6 avr. 2020
Collecting Feedback
1
32
Icons for brands
Errol
6 avr. 2020
Collecting Feedback
0
21
Option to subscribe all agents to the Knowledgebase
Azeem Javed
31 mars 2020
Collecting Feedback
0
21
Lookup Fields and Phone Validation
Gerald Buechter
26 mars 2020
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0
24
Edit Warning Box
Bas Rikkerink
25 mars 2020
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0
48
Username Login for Users
Randy
25 mars 2020
Collecting Feedback
2
24
Filter Notifications
Paul Vonic
24 mars 2020
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0
23
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
18 mars 2020
Collecting Feedback
0
16
Better visibility of absolute dates/times for tickets on user portal
Marion Abramo
18 mars 2020
Collecting Feedback
0
23
agent assign for linked tickets created from a forward
Henrik Tjernberg
18 mars 2020
Collecting Feedback
0
25
Change default selection in chat dropdown?
Bear Golightly
18 mars 2020
Collecting Feedback
0
17
Non-agent functionality for crearting tickets from a forward
adam johnson
16 mars 2020
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0
32
Article agent permissions
Rick Altobello
13 mars 2020
Collecting Feedback
0
24
Ability to change the reporting widget colours
Tasha Baker
10 mars 2020
Collecting Feedback
1
32
Multilevel Department
Ahmad Sahrizal
6 mars 2020
Collecting Feedback
0
43
Ability for customers to view ticket 'Status' in the user portal
Marion Abramo
6 mars 2020
Collecting Feedback
0
31
Speech recognition & Deskpro...
Brian Bennett
4 mars 2020
Collecting Feedback
0
32
Article Permissions
Malou Axelstén
3 mars 2020
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0
23
Overriding Chat Widget Settings using custom departments.
Lu Parente
2 mars 2020
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0
22
Feedback Form For "Helpful" Chats
L
2 mars 2020
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0
21
Increase Chat Permission Options
L
28 févr. 2020
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0
16
Need more ticket metadata when clicking on customer
Marcus Bell
27 févr. 2020
Collecting Feedback
0
21
Snippet Owner
Peter Huber
27 févr. 2020
Collecting Feedback
0
26
Any way to just disply the date/time on a comment
Marcus Bell
27 févr. 2020
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Thorsten Breuer
26 févr. 2020
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Marion Abramo
24 févr. 2020
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Marion Abramo
24 févr. 2020
Collecting Feedback
0
25
Speeding up the loading of agent's interface
Zsolt Kiss
23 févr. 2020
Collecting Feedback
1
31
Compulsory time logging
Paul Vonic
12 févr. 2020
Collecting Feedback
1
21
Hiding Inactive users and organizations
E Lee
10 févr. 2020
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Ahmad Sahrizal
6 févr. 2020
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
6 févr. 2020
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Katelyn
6 févr. 2020
Collecting Feedback
0
15
Advanced Search for Followers and OR Function
Steve, Lam Hang
4 févr. 2020
Collecting Feedback
1
22
Add ITIL functionality
Gerry Hooper
31 janv. 2020
Collecting Feedback
0
8
Improvements to the auto-responder functionality
Quentin
29 janv. 2020
Collecting Feedback
0
18
Copy SLA settings
Robert Tanka
20 janv. 2020
Collecting Feedback
0
14
Ticket search defaults
Marion Abramo
17 janv. 2020
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0
18
Set replies from specific users as internal notes (via a trigger)
Steve, Lam Hang
16 janv. 2020
Collecting Feedback
0
23
Email replies to notes show as replies, want to be notes
Tim
16 janv. 2020
Collecting Feedback
0
22
Improve Ticket Deflection
Thorsten Breuer
14 janv. 2020
Collecting Feedback
0
22
SLA Filters: set a default view
Marion Abramo
9 janv. 2020
Collecting Feedback
0
20
Option for admin not to send email when updating agent password.
Barry
3 janv. 2020
Collecting Feedback
0
25
Temporary link to set agents password
Barry
3 janv. 2020
Collecting Feedback
0