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J'aime
Titre/Auteur
Statut
Commentaires
Activité
1
Task Lists or Tags
Mr Brandon Williams
24 mai 2021
Report
0
4
To have trigger criteria based on agent online/offline status
Rafie
24 mars 2021
Collecting Feedback
0
4
Add a timezone field for Organizations
Earene Lee
16 mars 2021
Collecting Feedback
0
6
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
15 mars 2021
Collecting Feedback
1
2
Display merged ticket messages more clearly
Earene Lee
12 mars 2021
Collecting Feedback
0
3
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
11 mars 2021
Collecting Feedback
0
1
Show last note on ticket hover
chris o'brien
6 mai 2021
Report
0
1
Counting Call Transfers by Agents
Jeff Hauman
10 mars 2021
Collecting Feedback
0
8
Clone brands
Evgeniy
8 mars 2021
Collecting Feedback
1
15
Message warnings
Lisa Barrett
5 mars 2021
Collecting Feedback
0
11
Allow redirects from archived articles to published articles
Natalie Wlock
2 mars 2021
Collecting Feedback
0
3
Admins to set ticket filter views globally
Simone Cesana
23 févr. 2021
Collecting Feedback
0
1
Show Notes seperately from replies on agent UI
chris o'brien
23 févr. 2021
Report
0
5
DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All
Alex McCaffrey
1 mars 2021
Report
0
5
Ability to change message order and date view in the helpcenter
Robert Tanka
18 févr. 2021
Collecting Feedback
0
1
Voice - extra options for Voice queue settings
Jeff Hauman
17 févr. 2021
Collecting Feedback
0
3
Merge History and Search field in top navigation bar
Michael W.
23 févr. 2021
Report
0
2
The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
12 févr. 2021
Collecting Feedback
0
4
For agents to get a notification when a new user is registered
Jackie Macapanpan
10 févr. 2021
Collecting Feedback
0
48
The ability to duplicate department settings/permissions etc
Cristian Gandos
5 févr. 2021
Collecting Feedback
0
2
Time based triggers for recurring actions
Michael W.
23 févr. 2021
Report
0
0
Triggers for persons and organisation
Michael W.
23 févr. 2021
Report
0
1
Ability to save filters for Persons/Organisations
Michael W.
23 févr. 2021
Report
0
0
Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
23 févr. 2021
Report
0
5
Bulk Delete Agents
Shawn Morris
4 févr. 2021
Collecting Feedback
0
24
Dynamic dropdown custom ticket fields
Ahmad Sahrizal
3 févr. 2021
Collecting Feedback
1
2
The ability to have a second ordering feature
Christian Cantinelli
2 févr. 2021
Collecting Feedback
0
5
Image auto-resizing and lightbox functionality when creating Publish content
Jason Gillan
2 févr. 2021
Collecting Feedback
0
5
Different feedback forms for tickets from different departments
masumeh
1 févr. 2021
Collecting Feedback
0
11
The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
28 janv. 2021
Collecting Feedback
0
0
Let agents include tasks and comments when printing tickets
Christian Mattart
23 févr. 2021
Report
0
10
Most used contacts option
Mindaugas
22 janv. 2021
Collecting Feedback
0
3
Warning / notification to reassign tickets before deleting user
Manoj K Manda
6 mai 2021
Collecting Feedback
0
3
Lock icon in condensed ticket list view
Jason McGrath
23 févr. 2021
Collecting Feedback
0
3
Notifications for attachments removed from emails due to file size
chris o'brien
23 févr. 2021
Collecting Feedback
0
4
Limit total number of tickets assigned to an agent
thiago
23 févr. 2021
Collecting Feedback
0
1
Prevent users from resolving tickets
Tommy Jackson
23 févr. 2021
Collecting Feedback
0
3
Add an expiry date for Customer Satisfaction Survey
Demi Conde
23 févr. 2021
Collecting Feedback
0
3
Search by attachment name
Mindaugas
23 févr. 2021
Collecting Feedback
1
2
How to make Message and Subject field not required
Jackie Macapanpan
23 févr. 2021
Collecting Feedback
2
3
Copy of email via trigger should be included in the relevant ticket
Steve, Lam Hang
14 déc. 2020
Collecting Feedback
0
0
Change search defaults
Azeem Javed
14 déc. 2020
Collecting Feedback
0
9
recall message
adam johnson
23 févr. 2021
Collecting Feedback
0
2
Have a setting to make it so agents must provide a label for tickets
Mindaugas
10 déc. 2020
Collecting Feedback
0
0
(Add option to) Display "Last updated" instead of "Created" date for KB articles
Koen Glotzbach
23 févr. 2021
Report
0
5
Custom fields for Guides
Theresa Harbor
1 déc. 2020
Collecting Feedback
0
4
Ability to limit the number of active sessions for users
matt
1 déc. 2020
Collecting Feedback
0
0
Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form
Steve Bailey
24 nov. 2020
Collecting Feedback
0
1
Attaching multiple files to a ticket using the attach button, not the drag and drop method
Mindaugas
18 nov. 2020
Collecting Feedback
0
0
Reporting on articles with searchwords
Fusako Iwaya
1 mars 2021
Collecting Feedback
0