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Customise time options for follow ups
Mark Edwards
Oct 13, 2020
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Download multiple tickets at once
Stephanie Pelayo
Sep 30, 2020
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HelpCenter with Sidebar
Tommy Jackson
Sep 28, 2020
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Locking 'ordered by' for agents
Niall Dunphy
Sep 24, 2020
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Login cookie from other system
Anand Athi
Sep 21, 2020
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Glossary in PDF
Thorsten Breuer
Sep 15, 2020
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Translation option for News
Andreas Axelstén
Sep 2, 2020
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Next reply time on an SLA
Niall Dunphy
Aug 21, 2020
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Link Glossary to Guide Topics
Theresa Harbor
Aug 17, 2020
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API Regex pattern search
Kenneth
Aug 12, 2020
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IT Support Manager
Gerry Hooper
Aug 1, 2020
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Sorting Macros
Geoff Knight
Jul 22, 2020
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Forward and resolve in one step
Trendfire
Jul 15, 2020
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Automatic approval reminders
Patrick Wijntjes
Jul 13, 2020
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Sorting registered views in publish area
Thorsten Breuer
Jul 13, 2020
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Sort awaiting agent tickets by sub-status
Dustin J. Albright
Jun 26, 2020
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Structured report permissions
Robert Tanka
Jun 25, 2020
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Bulk-Remove Users
Malou Axelstén
Jun 25, 2020
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