This app shows image avatars from the Gravatar service for any user or agent who has signed up for one.

The Gravatar app does not require any configuration. Simply select the app and click Install to add it to your helpdesk.

Gravatar is a shared profile service used on WordPress blogs and across many other sites. If a user or agent has a Gravatar image linked to their email address, it will be displayed next to their name in the agent interface and on the portal.

If the user or agent has already uploaded a profile picture onto Deskpro, their Gravatar is not shown.