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Likes Title / Author Status Comments Activity
18 Export Guide as PDF
Dave Topan
28 Oct 2019 		Collecting Feedback 2
17 Update ticket properties from variable in email text/body
Francois Pienaar
28 Oct 2019 		In Development 0
5 Trigger Action Based on Time Till Date Entered
Steve, Lam Hang
24 Oct 2019 		Collecting Feedback 0
16 Ability to use "Display Name' from AD as default agent name
Francois Pienaar
21 Oct 2019 		Collecting Feedback 0
8 Add Ordered by Date Assigned
Kyle Oliveira
16 Oct 2019 		Collecting Feedback 0
11 Agent Email Notifications Department Specific
Joel Jimenez
16 Oct 2019 		Collecting Feedback 0
10 Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
16 Oct 2019 		Under Review 0
12 Search for Article Custom Fields
Fusako Iwaya
14 Oct 2019 		Collecting Feedback 0
13 Open shareable link to dashboard with Autorefresh ON
Henning Beck
11 Oct 2019 		Collecting Feedback 0
16 Relative Time vs Actual Time as Agent Preference
Kyle Oliveira
8 Oct 2019 		Collecting Feedback 0
14 Allow News Notifications to be sent out After Publication
Stuart
8 Oct 2019 		Collecting Feedback 0
8 Add language recognition to Microsoft Translator Text app
Koen
7 Oct 2019 		Collecting Feedback 0
11 Show Parent Custom Fields for Articles
Fusako Iwaya
3 Oct 2019 		Collecting Feedback 0
13 Improve the behaviour of the ID display option in ticket filters
ayşegül
2 Oct 2019 		Collecting Feedback 0
12 Notifications when email attachments exceed the size threshold.
Trendfire
2 Oct 2019 		Collecting Feedback 0
26 Chat support in Deskpro mobile app
Gunnar Giffey
1 Oct 2019 		Collecting Feedback 0
12 Show who is the main recipient of a Users message
Erik Svanberg
30 Sept 2019 		Collecting Feedback 0
12 App View Permissions
Robert Rooney
25 Sept 2019 		Collecting Feedback 0
21 Standard Features
Abe Josef
24 Sept 2019 		Collecting Feedback 3
18 Ability to have saved sets of working hours for different SLAs
Marion Abramo
24 Sept 2019 		Collecting Feedback 0
13 Alert for Pending Articles
Gerry Hooper
24 Sept 2019 		Collecting Feedback 0
23 Partial word search
Marion Abramo
23 Sept 2019 		Collecting Feedback 0
26 An F5 iRule to set cache-control headers
Bear Golightly
19 Sept 2019 		Collecting Feedback 0
29 Plain Text Email from Ticket Replies
Erik Ecker
18 Sept 2019 		Collecting Feedback 0
20 Instant Messaging Features
Abe
18 Sept 2019 		Collecting Feedback 0
12 Visibility over "real-time" agent activities
Paul Vonic
13 Sept 2019 		Collecting Feedback 0
19 Multiple Download Categories
Quentin
12 Sept 2019 		Collecting Feedback 0
16 Close Ticket through email
Danish Abidi
11 Sept 2019 		Collecting Feedback 0
16 v2 API: Proper handling of mandatory custom fields.
Colin Dunn
2 Sept 2019 		Collecting Feedback 0
29 Is it possible to remove or hide the default filters?
Bart
29 Aug 2019 		Collecting Feedback 2
24 Vertical Ticket View
Matt Kruse
21 Aug 2019 		Collecting Feedback 0
11 Disable the Pending status
Miriam
21 Aug 2019 		Collecting Feedback 0
20 Different ticket defaults for departments
Matt Goldfarb
20 Aug 2019 		Collecting Feedback 0
17 Missed Chat Notifications
Paul Vonic
20 Aug 2019 		Collecting Feedback 1
31 Grouping custom stats
Pamela Kiewitt
19 Aug 2019 		Collecting Feedback 0
15 New Ticket Trigger - Set Organization
Elyse
16 Aug 2019 		Collecting Feedback 0
20 Subscriptions of Deleted agents for the publish section
Zsolt Kiss
6 Aug 2019 		Collecting Feedback 0
23 Improve feedback’s comment possibilities
Zsolt Kiss
6 Aug 2019 		Collecting Feedback 0
20 Ordering tickets according to the date of the last modification when adding a Note
Zsolt Kiss
6 Aug 2019 		Collecting Feedback 0
33 Listing the top contributors
Zsolt Kiss
6 Aug 2019 		Collecting Feedback 0
24 Having option to list all of my earlier feedbacks somehow
Zsolt Kiss
6 Aug 2019 		Collecting Feedback 0
11 Order ticket according to the date of the last modification
Zsolt Kiss
6 Aug 2019 		Collecting Feedback 0
13 Listing my feedback somehow
Zsolt Kiss
6 Aug 2019 		Collecting Feedback 0
32 Macro - Keep tab open action
Jenny Kongkalai
6 Aug 2019 		In Development 0
13 Remove required fields
Rick Altobello
5 Aug 2019 		Collecting Feedback 0
13 use RSS feeds or have some way to import news
matt king
31 Jul 2019 		Collecting Feedback 0
12 Interactive Troubleshooting Trees for the Portal
James Horn
30 Jul 2019 		Collecting Feedback 0
14 Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
30 Jul 2019 		Collecting Feedback 0
16 Regarding being able to sort Tickets > Statuses > Sub-Statuses
Mark Harrison
29 Jul 2019 		Collecting Feedback 0
15 Glossary in Guides section
Slava Shmukler
25 Jul 2019 		Collecting Feedback 1