Partial word search - Community / Feature Request - Deskpro Support

Partial word search Collecting Feedback

Marion Abramo

When searching for users or orgainzaitons (really anything) it would be more efficient for agents to be show results for 'partial' words. An example is a customer who's last name is Haley called. This could be 'Haily' or Smith vs. Smithe. This also would allow filtering of organizations to show only the ones beginning with a certain letter.

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New Feature Request

Author: Marion Abramo
Last update: 23 Aug 2021
Category: Functionality

Partial word search - Community / Feature Request - Deskpro Support

Partial word search Collecting Feedback

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