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Submit Feature Request
Community
Community
Submit Feature Request
Likes
Title / Author
Status
Comments
Activity
28
Prevent PDF downloads from opening via raw URL
Joe Davis
8 Jan 2014
Collecting Feedback
0
30
Expose online/offline status by department in live chat
Thomas Barker
6 Jan 2014
Under Review
0
36
Clicking Create Article in Tabular Results View
Brian Polackoff
12 Dec 2013
Collecting Feedback
0
34
Allow responding to a different user
Jan Bakalar
10 Dec 2013
Collecting Feedback
1
39
Add a filter 'To email address'
Jan Bakalar
6 Dec 2013
Collecting Feedback
0
85
Integration with LanSweeper/DeskTop Central for Asset Selection
Tom Lucas
4 Dec 2013
Collecting Feedback
0
37
One customer with several organizations
Raul Lopez
30 Oct 2013
Collecting Feedback
3
29
Default Notification settings per Agent Permission Group
Joe Davis
25 Oct 2013
Collecting Feedback
0
43
Allow Users to modify (edit & delete) their Comments
Joe Davis
25 Oct 2013
Collecting Feedback
0
34
Feature request: trigger on geolocation, emailcodes for users, email tab view
Kevin Neufeld
23 Oct 2013
Collecting Feedback
0
46
Change the colour of the Ticket Lock notice when ticket locked by another user.
Richard Smith
23 Sept 2013
Collecting Feedback
0
38
Sort Replies in User Interface
Tommy Jackson
30 Aug 2013
Collecting Feedback
0
48
Billing Report for hours only instead of days
Lisa Bonner
1 Aug 2013
Collecting Feedback
0
45
Please add the OPEN DATE to the ticket view within People
Maurice Rosenbaum
29 Jul 2013
Collecting Feedback
0
42
Article Ordering
Tommy Jackson
23 Aug 2021
Under Review
10
36
JSONP support for API
Schat.net
2 Jul 2013
Collecting Feedback
0
46
Disable "Change Password" functionality if user is from an external UserSource
Tom Lucas
13 Jun 2013
Collecting Feedback
2
41
Restrict knowledgebase categories queried when submitting tickets
Francis
10 Jun 2013
Collecting Feedback
0
37
Add a "copy message to new ticket" to ticket "Actions"
Jason Speck
21 May 2013
Collecting Feedback
2
46
XMPP support for Live Chat
Tom Lucas
11 May 2013
Collecting Feedback
0
46
Option to send "the user email request for feedback" only once
Tom Lucas
8 May 2013
Collecting Feedback
0
38
Reporting Interface / Feedback Feed does not honor timezone
Tom Lucas
7 May 2013
Collecting Feedback
0
61
Stats for end users about the quality of support provided
adnx
7 May 2013
Under Review
1
47
Date picker for news section
adnx
7 May 2013
Collecting Feedback
0
57
Field mapping of external usersources
Tom Lucas
2 May 2013
Collecting Feedback
1
62
Better field layout - not just vertical
Aled Treharne
1 Apr 2013
Collecting Feedback
1
50
Sync Deskpro tasks with iCal, Google Cal?
Jim
25 Feb 2013
Collecting Feedback
1
53
Adding Knowledgebase as an article in a ticket
Allan Banks
15 Feb 2013
Collecting Feedback
1
47
Mark individual messages on a ticket within a conversation with colors on ticket panel
Kőrösi Zoltán
14 Feb 2013
Collecting Feedback
0
36
E-Mail Notification Quick-Disable
Terry Cook
13 Feb 2013
Collecting Feedback
0
33
Non-english characters in urls
Kőrösi Zoltán
11 Feb 2013
Collecting Feedback
0
50
Can't change the built in feedback status titles
Kőrösi Zoltán
11 Feb 2013
Collecting Feedback
0
37
Sort the built in lists by name
Kőrösi Zoltán
11 Feb 2013
Collecting Feedback
0
37
Suspend organisation similar to disabling a user
Aled Treharne
10 Jan 2013
Collecting Feedback
4
59
Use a better code editor when editing templates
Eric Warnke
20 Dec 2012
Collecting Feedback
1
41
Sort Ticket History
Eric Warnke
26 Nov 2012
Collecting Feedback
1
70
Collapsible Interface Elements
Eric Warnke
26 Nov 2012
Collecting Feedback
2
18
Reverse order of ticket reply section
Ryan
15 Nov 2012
In Development
10
61
Content "helpful" rating options
michael Offenbecher
30 Oct 2012
Collecting Feedback
0
54
Trigger criteria for null or blank
Christopher Callaham
19 Oct 2012
Collecting Feedback
1
43
Billing Default timer to Off
Christopher Callaham
15 Oct 2012
Collecting Feedback
0
51
Different ticket refs per department
Aled Treharne
20 Aug 2012
Collecting Feedback
0
217
Agent on vacation or out of working hours setting for agents
michael Offenbecher
17 Jul 2012
Collecting Feedback
14
104
Ability to open a chat with an agent-side
alex
16 Jul 2012
Planning
1
22
Browser tabs having title as subject line of ticket open
Dale Staton
21 Mar 2012
Collecting Feedback
0