Community - Deskpro Support

Likes	Title / Author	Status	Comments	Activity
26	Mass change ticket owner Gunnar Giffey 11 Jun 2020	Collecting Feedback	0
8	Force ticket matching on ref. code in subject Michel Strøm Tandrup 3 Jun 2020	Collecting Feedback	2	5Y 5Y 4M
20	Action codes for time log and billing Gerald Buechter 26 May 2020	Collecting Feedback	0
34	Round Robin Permissions Christopher Newton 20 May 2020	Collecting Feedback	3	5Y 5Y 6Y
26	Add more date variables to make it easier to create Quarterly reports Patrick Dooley 18 May 2020	Collecting Feedback	1	5Y
46	Viewing tickets from different brands through the same portal Ahmad Sahrizal 14 May 2020	Collecting Feedback	0
59	Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus Ahmad Sahrizal 13 May 2020	Collecting Feedback	2	4Y 9Y
21	Share Hidden Flags Yann Desjardins 13 May 2020	Collecting Feedback	0
19	Insert KB article link/content into ticket if the search is used Thorsten Breuer 29 Apr 2020	Collecting Feedback	0
22	Mass Update Existing Users Language with Trigger Lieven Embrechts 29 Apr 2020	Collecting Feedback	0
22	Show more than 50 tickets in the ticket overview Thorsten Breuer 29 Apr 2020	Collecting Feedback	0
32	more triggers in CRM Lieven Embrechts 22 Apr 2020	Collecting Feedback	1	3Y
28	Preferred Organization Language Lieven Embrechts 22 Apr 2020	Collecting Feedback	2	5Y 3Y
33	I want to be able to customize the default Follow Up action type Jouni Matikainen 16 Apr 2020	Collecting Feedback	1	4Y
27	New line in chat text Kevin Horn 15 Apr 2020	Collecting Feedback	0
20	Simplify the values for the built-in Timezone field Josh Olson 14 Apr 2020	Collecting Feedback	0
29	Making Agent Notes more Visible in Emails Gerald Buechter 8 Apr 2020	Collecting Feedback	0
28	Allow User to see Agents Following Ticket Jason Voice 8 Apr 2020	Collecting Feedback	0
23	Pending article notifications Thorsten Breuer 7 Apr 2020	Collecting Feedback	0
37	Agent Instigated Chat Azeem Javed 6 Apr 2020	Collecting Feedback	1	5Y
32	Icons for brands Errol 6 Apr 2020	Collecting Feedback	0
21	Option to subscribe all agents to the Knowledgebase Azeem Javed 31 Mar 2020	Collecting Feedback	0
21	Lookup Fields and Phone Validation Gerald Buechter 26 Mar 2020	Collecting Feedback	0
24	Edit Warning Box Bas Rikkerink 25 Mar 2020	Collecting Feedback	0
48	Username Login for Users Randy 25 Mar 2020	Collecting Feedback	2	3Y 8Y
25	Filter Notifications Paul Vonic 24 Mar 2020	Collecting Feedback	0
23	When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination) Marion Abramo 18 Mar 2020	Collecting Feedback	0
17	Better visibility of absolute dates/times for tickets on user portal Marion Abramo 18 Mar 2020	Collecting Feedback	0
23	agent assign for linked tickets created from a forward Henrik Tjernberg 18 Mar 2020	Collecting Feedback	0
25	Change default selection in chat dropdown? Bear Golightly 18 Mar 2020	Collecting Feedback	0
17	Non-agent functionality for crearting tickets from a forward adam johnson 16 Mar 2020	Collecting Feedback	0
32	Article agent permissions Rick Altobello 13 Mar 2020	Collecting Feedback	0
24	Ability to change the reporting widget colours Tasha Baker 10 Mar 2020	Collecting Feedback	1	5Y
32	Multilevel Department Ahmad Sahrizal 6 Mar 2020	Collecting Feedback	0
43	Ability for customers to view ticket 'Status' in the user portal Marion Abramo 6 Mar 2020	Collecting Feedback	0	6Y
31	Speech recognition & Deskpro... Brian Bennett 4 Mar 2020	Collecting Feedback	0
32	Article Permissions Malou Axelstén 3 Mar 2020	Collecting Feedback	0
23	Overriding Chat Widget Settings using custom departments. Lu Parente 2 Mar 2020	Collecting Feedback	0
22	Feedback Form For "Helpful" Chats L 2 Mar 2020	Collecting Feedback	0
21	Increase Chat Permission Options L 28 Feb 2020	Collecting Feedback	0
16	Need more ticket metadata when clicking on customer Marcus Bell 27 Feb 2020	Collecting Feedback	0
21	Snippet Owner Peter Huber 27 Feb 2020	Collecting Feedback	0
26	Any way to just disply the date/time on a comment Marcus Bell 27 Feb 2020	Collecting Feedback	0
23	Send e-mails when a community posting has x votes Thorsten Breuer 26 Feb 2020	Collecting Feedback	0
19	Allow the ability to attach multiple files at once Marion Abramo 24 Feb 2020	Collecting Feedback	0
34	Allow agents to add an attachment when editing an existing message/note Marion Abramo 24 Feb 2020	Collecting Feedback	0
26	Speeding up the loading of agent's interface Zsolt Kiss 23 Feb 2020	Collecting Feedback	1	5Y
33	Compulsory time logging Paul Vonic 12 Feb 2020	Collecting Feedback	1	4Y 4M
21	Hiding Inactive users and organizations Earene Lee 10 Feb 2020	Collecting Feedback	1	5Y
15	Add option for agent to resend a chat transcript to a user Ahmad Sahrizal 6 Feb 2020	Collecting Feedback	0

Likes

Title / Author

Status

Comments

Activity

26

Mass change ticket owner

Gunnar Giffey

11 Jun 2020

Collecting Feedback

0

8