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Suggestion DPQL Reports Bug Report Design Feedback
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Community
Community
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
0
Make guides templated
Jeroen van der Steen
30 Mar 2023
Report
0
0
add a new API call for 'date_last_modified'
Lewis Stonier
28 Mar 2023
Report
0
0
Filtering on Categories in the Community
Zsolt Kiss
22 Mar 2023
Report
0
0
Summary count when grouped by
Marion Abramo
20 Mar 2023
Report
0
0
Inserting pictures into a community comment
Zsolt Kiss
19 Mar 2023
Report
0
0
Filtering option on Custom Fileds in Community topics
Zsolt Kiss
11 Mar 2023
Report
0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Piotr Marchewka
9 Mar 2023
Report
0
0
Integration to project management system Clickup
Christopher Broderick
23 Feb 2023
Report
0
0
Agent option to enable reply formatting by default
Sam Menown
17 Jan 2023
Report
0
0
SLA failed not clear enough
Sam Menown
12 Jan 2023
Collecting Feedback
0
0
Allow Users to view Problems
Koen Glotzbach
19 Dec 2022
Collecting Feedback
0
0
Azure AD B2C
Dmytro
19 Dec 2022
Collecting Feedback
0
0
Ability to change star to none
Sam Menown
1 Dec 2022
Collecting Feedback
0
2
Ability to minimise collapse the reply box
Sam Menown
17 Nov 2022
Collecting Feedback
0
0
Auto remove user from ticket by user reply/response mails
Onur Salman
17 Nov 2022
Collecting Feedback
0
1
Ability to "HIDE" disabled users, organizations, etc. in Tickets
E Lee
15 Nov 2022
Report
0
1
Ability to re-order lists
E Lee
15 Nov 2022
Collecting Feedback
0
0
Feedback post v5 to v6 upgrade
Cory Rapp
10 Nov 2022
Report
0
0
Notification about updated KB articles
Khaled Jmal
9 Nov 2022
Report
0
0
Adding text beneath the Signature box
Anna Sundqvist
17 Oct 2022
Collecting Feedback
0
1
Option to add agent validation to fields for statuses other than resolved
Bernarda Minov Petkov
4 Oct 2022
Collecting Feedback
0
0
Subscribe a batch of users to new/modified knowledgebase articles
Wood, Andy
19 Aug 2022
Collecting Feedback
0
1
Define default status for publish
Kevin
19 Aug 2022
Collecting Feedback
0
0
Display deleted tickets in addition to Open and Resolved
Elyse
11 Aug 2022
Collecting Feedback
0
1
Feature to redirect email
Christine Loh
5 Aug 2022
Collecting Feedback
0
0
Option to change sorting order of ticket content
Jonas
4 Aug 2022
Under Review
1
9
DQPL: Total ticket open time - Work hours only
Izsak Szikra
20 Jul 2022
Report
0
2
Filter articles via brand with the api
Kate McCully
19 Jul 2022
Collecting Feedback
0
0
Adding support for O365 Protected messages
Lewis Stonier
6 Jul 2022
Collecting Feedback
0
1
We would like user groups split by brand
Luke Bryant
4 Jul 2022
Collecting Feedback
0
1
Add Guide pages to multiple Guides
Bas Rikkerink
4 Jul 2022
Collecting Feedback
0
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23 Jun 2022
Collecting Feedback
0
0
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Aleksei
18 May 2022
Collecting Feedback
0
2
Add notes to locked tickets
Michael Cohen
16 May 2022
Collecting Feedback
0
2
Improve trigger options for tasks
Vince Ragozzino
21 Apr 2022
Collecting Feedback
0
6
Print/PDF reports
Peter Tse
20 Apr 2022
Collecting Feedback
0
3
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20 Apr 2022
Collecting Feedback
0
3
Custom ring voice
Zachery Woods
12 Apr 2022
Collecting Feedback
0
5
Notifications for blocked attachments
Jeroen van der Steen
12 Apr 2022
Collecting Feedback
0
2
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
7 Apr 2022
Collecting Feedback
0
3
Additional total times in DPQL
Joshua Thompson
5 Apr 2022
Collecting Feedback
0
3
Sending messages to ccs without sending to the ticket owner
Kieron Hill
5 Apr 2022
Collecting Feedback
0
0
Creating a trigger to later the way users receive agent reply triggers
Kieron Hill
28 Mar 2022
Collecting Feedback
0
0
Action Code to add CCs to a ticket
Ramirez, Javier
18 Mar 2022
Collecting Feedback
0
2
Reports custom data parent value
Christine Loh
17 Mar 2022
Collecting Feedback
0
0
Add Notification
a.karagiannis@enartia.com
15 Mar 2022
Collecting Feedback
0
3
Changing timeframes on the Group By Selection
Christine Loh
11 Mar 2022
Collecting Feedback
0
0
Organization Managers should not be cc'd on their own tickets
Marion Abramo
7 Mar 2022
Collecting Feedback
0
0
Separate the owned and team agent permissions
Chris Radi
4 Mar 2022
Collecting Feedback
0
0
Allow a user to be created within Deskpro without the need for an email address.
Colin
3 Mar 2022
Collecting Feedback
0